Hotel Regina Kawaguchiko

Fast check in and the room booked was on a high floor. The highest floor here is 11 and to get a good mount Fuji view, I would recommend the 8th floor or higher. The views from the balcony are spectacular. The highest chance to see mount Fuji is the sunrise period, 4am to 9am. Clouds start to come in after that. Breakfast was ok, dinner shabu was ok too. There are food options nearby so if you are driving, it's still ok. This location is also pretty near to all the popular Mount Fuji 🗻 photo taking sites.

Very nice hotel with perfect view of Mount Fuji. Not in the most convenient location but the hotel offers free shuttle at specific hours. By taxi it will take you 10 minutes to reach the hotel from Kawaguchiko station. It’s also 7 minutes walk from a local shopping mall with a large supermarket and sushi place. The onsen is not big but comfortable.

We really enjoyed the beautiful scenery, the generous room sizes with private balconies, and the quality of the onsen and sauna. Mt Fuji is literally right outside your balcony. We got to see the sunrise and the few moments when the mountain appeared. The breakfast which is included in our reservation provides a good selection of food, which is a great addition to the stay. That said, the hotel’s current operational policies are quite inflexible and impacted our trip. The shuttle bus hours (8:00 AM–11:00 AM outbound) are too limited for those of us hoping to visit major attractions early in the day. Furthermore, the handling of the shuttle schedule felt overly strict; we were one minute late (I’m not kidding… we sat on the van at 9:01am for our 9:00am reservation) due to a quickly resolved checkout issue and were immediately called out for it, which created a tense atmosphere. Similarly, requiring guests to commit to a specific breakfast time at check-in and that all party come together as it is written in one breakfast “ticket” is unusual and challenging for those looking for a relaxing, schedule-free vacation. We believe that softening these rigid policies would greatly improve the guest experience. Despite these logistical points, the location is a major plus, as it is within easy reach of a popular Hoto Fudo restaurant and a mall. The price point is also extremely reasonable when you factor in all the amenities and that breathtaking Mt. Fuji view. I would still highly recommend this property for families looking for a comfortable base near Mt. Fuji.