Hotels near The Golden Mule in Dusseldorf

Friendly staff that all spoke English. The location felt safe and was very quiet but still central. The room was nice enough and had enough space, and the hotel was comfortable with some artistic design. My room faced towards the direction of the old town but was silent at night, and quiet during the day even with the windows wide open. Plenty of hot water, but the towels were small and cheap. A coffee expresso machine in the room with coffee but no tea. The hotel looked a bit tired in places but nothing to worry about and repairs were ongoing. Unfortunately the advertised computer I needed was missing apparently broken. This was unacceptable and my only real complaint. No garden seating area. The breakfast was good with enough to choose from including hot food, but it finished early at 10:30. The English black tea wasn’t and was horrible, so British tea drinkers bring tea yourself. If passing I’d stay here again for sure.

I had a reservation for two people from 29/04/2022 until 02/05/2022. The hotel is not for sure 4*. I would say that it is more 2 or 3 stars. The room was not clean. No shampoos were offered, which is a standard for a 4* hotel. Only the same refillable hand soap in the sink and in the bath. No slippers are offered, which is also a standard for a 4* hotel. Take your slippers if you visit that Hotel because the floor is covered by a carpet which is impossible to be cleaned since everyone, even the housekeepers, enters the room with shoes from outside. The heating was not working, and the room was very cold. We asked why there is not heating, since the feeling temperature outside was 6 degrees (May in Germany) and the night receptionist told us that there is a rule from the municipality of Dusseldorf that shuts down the heating in all hotels in spring. This excuse seemed to me very weird, and I asked the receptionist if this is the case for every hotel in Dusseldorf. The receptionist answered me ”Yes”. Then I asked if all the residents of Hilton Hotel feel the same cold that I was feeling at that time and he smiled and told me that Hilton is Hilton, they do not feel cold and the room there costs 200 euros and not 50-60 euros like in Wyndham. So according to his sayings, the heating is shut to Dusseldorf's hotels according to the price and not generally to all hotels. Good to mention that 4* of Wyndham and 5* stars of Hilton do not justify a cold room. Finally, we asked for a second blanket and all the three nights we were sleeping with 2 blankets in a 4* hotel. The next day (30/04/2022) we had a really bad experience with the same receptionist again. We left the hotel early in the morning and we returned at 10:30 pm. Then, we realized that one of the pillowcases was dirty. We mentioned that to the night receptionist, and he told us that he could do nothing about it and since all the rooms are full we could not give us a new, clean pillowcase. I asked him if they have spare pillowcases and he told me ”No”. How is it possible for a 4* hotel not to have spare pillowcases? I asked him what we should do with the dirty pillowcase and he told me to sleep in that pillow without the pillowcase!! Oh my God this is not a solution!! Thus, in that night we slept two people in one pillow. Really bad experience. What kind of residency is that when the room is cold and two people sleep in one pillow because there are no spare pillowcases? The receptionist was really rude to us, he told me that we pissed him off, he was laughing at me ironically and when I was saying that I could not believe that a 4* hotel provide such bad services he told me that in his opinion the hotel is not really 4* and he wants to start working in a better hotel. Even the receptionist of the hotel admits that Wyndham Garden in Dusseldorf is not really a 4* hotel. He also told us that that we was planning to move us to a bigger and cleaner room as a upgrade but now that we pissed him off

Great location, 3 minutes walk to the main train station. Was not very cleaned, found some hair on the bed when I checked in. But not that important. Internet is not so fast.

Very nice hotel. Excellent service. Location was ideal, rooms were well designed and very comfortable l. The food during our stay was very good during the medical tourism conference. The chefs are to be commended. An added specific compliment here for the employee, Zoe. She is one of the restaurant managers. She worked both days of our trade show as her time was needed at our conference. She did an excellent job, was most helpful to me and other guests, was busy all the day, translated from English to German for some of the other staff in the kitchen and was smiling all the day asking how everyone was doing. She is a excellent employee and a representative in the hotel to seek for assistance. Her English is perfect. Excellent attitude and work ethic. Also, the check in by Mr. Koch was also very good. He helped me find a pharmacist quickly before it closed, printed the directions and showed me where to walk. There is a most helpful man working in the lobby. I spoke with him a long time. He is from Nigeria. I travel to Africa often for my work. This hotel has exceptional service, amenities and staff. Well done Zoe, Mr. Koch (cannot remember his first name) and my Nigerian friend in the lobby. The lobby of the hotel is quite attractive. Worth spending time there relaxing.

The parking lot is on the 3rd floor. There are many choices of Chinese restaurants nearby. The location is great. You need to get the kettle from the front desk

The bed was comfortable and the breakfast was adequate. The staff were polite and accommodating as we did arrive earlier and managed to get a room and we were also very kindly and free of charge granted a later check out. The location is certainly central and there is easy access to public transport. However, this is not a boutique hotel, at least in the rooms themselves. While the communal areas looked nicely decorated and stylish, our room did not in the slightest meet the same standard. We stayed in room 336 and allow me to itemise a few maintenance items that need attending to: reading light not working as was damaged; side lamp only had the one bulb, tiles in bathroom about to come loose and clearly a lovely water stain by the air con vent. None of these impeded a comfortable sleep or an adequate stay, however they did make the room look tired and not worth its value. Ah and when got a call to the room we were unable to take said call as the phone cord came loose. We attempted to put it back but still the phone would not work. We were prepared for the room being small and it certainly was small and did the job, Lastly, If parking on site do be prepared for tight corners and bends. Anything larger than a Mini does require some manoeuvring and care, you may well come out of the parking with scratches on your side, as you will notice by the many scratches left by previous drivers on the walls.

The interior of the hotel is old. The aircon didn't work. The shower pipe was leaking water. The doors are locked with key rather than smart card, which means my pocket had a big bulge carrying it around. The hotel was cheap for 1 night in a COVID hit city.

Very good location, clean and spacious room. The bed was quite comfortable. Contact with the service was very good and via WhatsApp very uncomplicated . When you arrive with the car, it makes sense to book a deep garage parking in the hotel. The costs are very low with about €15. In the room it was very warm. Unfortunately the room had no air conditioning and cross-air was not possible. The lift in the back building was defect so the whole baggage had to be brought to the higher floor.

I had a 1 month stay and everything was perfect. The hotel is affordable, has daily cleaning services, and a very nice living area. The neighborhood is pretty central and safe. Train stop is just in front, bus stops pretty close. Staff very supportive. So far, perfect.

I was put up at the Niu Tab for a night by my company as a company event took place nearby. So were a number of my colleagues. I quite enjoyed my short stay. Most of my colleagues liked the hotel as well. The rooms weren’t very spacious, but were clean, stylishly decorated, and equipped with TV, A/C, a safe and a hairdryer. No minibar or coffee/tea making facilities, though, which we would have liked upon our arrival as we had gotten stuck in traffic for hours and were quite thirsty. Breakfast was buffet style and was very good. Lots of choices, fresh, well-prepared food. The staff were all very friendly and helpful. One point of criticism: when we arrived at shortly after 4 p.m., only about half of our key cards had been programmed. I was one of the lucky ones who got their cards right away, but some of my colleagues had to wait for over half an hour. I call that lack of organisation, particularly since we arrived much later than planned.