InterContinental Hotels Melbourne, an IHG Hotel

Pros: The hotel is in a good location, close to the shopping area and Chinatown in the CBD, and convenient for eating and shopping. The building is very distinctive, but I have to say that if you have seen European buildings, you basically have no feeling for this kind of basic buildings. Cons: There are too many complaints. Let's start with the worst, breakfast! I gave the child some cucumber cubes, but the child didn't eat them. I took them and ate two and found that they were moldy! I called the waiter over, took a look, and said: It's from the kitchen. What nonsense, don't I know that the food is made in the kitchen? There was not even a sorry, just standing there, I said It's okay, you can take it. I saw this person took the plate and turned around to pour out the food, and there was no subsequent internal processing. The papaya smelled sour the next day, and we didn't dare to eat it. The plates were dirty one by one, and there was scum on the plates. The itinerary for the day was a day trip after breakfast. Imagine if a child ate a moldy cucumber, he would have diarrhea on the way... Here are some small complaints: No one answered the front desk phone. I called four or five times and got through once. I asked for water and a charging plug, but they said there was no plug. But when the guy who delivered the water came, I tried to ask again, and he brought me one very enthusiastically. There is no doorman, no receptionist, and you have to carry your luggage yourself. The room is old and there is no bathtub

The room is big enough. As a five-star hotel, the facilities are average and a bit old, because the floor is low and the lighting is poor! The biggest highlight of this hotel is its restaurant! It is beautiful, sitting in it and having breakfast is like being in an art palace!

The location is quite convenient, right in the center of Melbourne, and the room is relatively large! The hotel is just too old, and the facilities are outdated! The breakfast is quite poor, there is nothing to eat, and there is basically nothing to choose for Chinese stomachs! The waiter in the restaurant forgot to serve our coffee It may be a problem with the room type, there is no view The location of the cups in the room feels very unreasonable, it is easy to bump into them The room cleaning is also perfunctory, and the cups that have been used to drink milk are not even washed

The location is excellent, in a relatively prosperous location, basically a 10-minute walk to Chinatown and a 5-minute walk to the shopping street, convenient for eating, drinking and traveling. The hotel's appearance is very beautiful and very photogenic. The hotel lobby is a sunken design, which is quite nice. The only drawback is that there are too few breakfast varieties, which are the same every day. You can choose to eat outside. Other sanitary services are OK. It's still a good choice!

The hotel is in an old building and has a unique flavor. It's great. The breakfast is good and tastes good. The room is also very clean. You can walk to Chinatown in about 15 minutes from the hotel. There are many restaurants and it's very convenient. It's been two weeks since the credit card deposit was refunded. , I feel uneasy, it is still recommended to use cash as a deposit in the future.

I don’t know how the good reviews on the Internet came about. They are largely inconsistent with reality. 1. Facing the Asia-Pacific face, the service staff's attitude is average and they will not take the initiative to confirm member information and level. I applied for a room upgrade as a senior member, but was rejected because there was no room. However, there are still available corresponding room types on the official website and third-party platforms. I was told that it would be confirmed the next day, but after asking, it was still not available. When another staff member saw that it was a platinum member, he immediately changed his story and said that he had to change the room if it was available. 2. There are basically no services, which is very different from the previous intercontinental ones. 3. The room facilities are very average and old. In addition, the quality of the slippers is extremely poor. 4. There are actually very few breakfast options, which cannot match the level of an established five-star brand.