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We arrived in Durham late afternoon after driving for hours from the Lakes district via Hadrian's wall in Hexham. We were greeted by the host William. After check-in we asked William for directions to Durham Cathedral. Unfortunately we got lost and couldn't get there. We got back to the B&B very tired and disappointed as we only had the date of arrival to visit the Cathedral. We were tired and told William that we will just rest up for our trip up north the next day. William wouldn't hear of it and offered to drive us to the Cathedral and even wait for us while we toured the Cathedral. We were embarrassed and did not want to trouble him but he insisted and took us in his car, acting as a tour guide he drove past many attractions and got us to the Cathedral. Once I knew the way, I asked if we could return to the B&B so I could drive us in our own car to the Cathedral and spend the evening around there. He recommended a few restaurants as we drove past them and took us back. We managed to drive back and attend evening song and then spent a lovely evening walking around. If it weren't for William, we would have just spent the evening in our room feeling sorry for our selves. Our room was at the top floor. As I was parking the car, my wife took a small suitcase in. An elderly woman insisted on carrying the bag upstairs and no matter how many times my wife tried, she insisted on taking it up. Breakfast was great. Although only street parking is available, William assured us that the area was safe and he was right. This is a family run B&B and William and his family could not be more hospitable, friendly and helpful. I would highly recommend Moor End Guest House.

A great stay. Staff were lovely and super helpful. A problem with my room meant i had to switch, but staff addressed this as soon as possible. Pool was an added bonus as were the sauna and steam room. Will def stay there again when visiting Durham.

Beautiful location, I attended a friend's birthday party best service was received at the buffet restaurant in the evening and again in the morning by a younger blonde eastern European woman, she went so out of her way to help me both times, I wish I had asked her name. The buffet breakfast had everything you could possibly want, well worth the $17 cost.. I booked the Coleman Suite and it was beyond amazing, but the basic rooms some of my friends had seemed overpriced.. I should have used to pool, sauna and other amenities but there was no time with the party, I would recommend staying for at least 2 days next time. Wonderful stay, just too short.

If you're picky, this probably isn't the place for you but if you're more the straightforward, no-nonsense type, it ticks all the boxes that matter. My room was clean and tidy, the bed comfortable and the breakfast kept me sated until late afternoon. If you have dietary requirements, though, you'll have to speak up. I was simply asked what time I'd like breakfast. There was no mention of options, vegan needs etc. I simply finished my toast and cereal and a glorious full English was put in front of me. My only dietary requirement is 'generous portions', so this approach worked perfectly for me but it won't suit everyone. The gentleman serving breakfast was a man of few words. Not rude or stand-offish, just reserved. If you loathe morning people and small talk in equal measure like I do, you'll love him. And as for the night before, don't worry about being away from the city centre. There's a Sainsburys and Vietnamese restaurant within easy walking distance, so you won't starve. The final plus point for me was the price of £43. £40-£50 cheaper than more central alternatives in a city that seems to think it's Kensington. I would definitely stay at The Shoes again.

Spacious room, nice kitchenette and basic accommodation. The room was a little tired and smelled a bit musty, but very clean and I slept well. Check-in was straight forward enough at the bar and very nice bar staff member. Several buses can be caught very nearby and it’s around 10 minutes into town (£2 single or £4 day pass). I would stay again :)

Just back from honeymoon so now time to thank all those that made our special day so perfect, we stayed at 61 Durham for 2 nights and it was perfect from the moment we walked in to the moment we left the morning after our wedding. We’d had a couple of meetings with Rachel and Fabio before the big day to prepare our own menu and wine list and nothing was too much trouble for them, even on the morning of the wedding when the power in the hotel went out everything was calm and collected. Our Celebration meal was superb and everyone commented on how good the food was - Fabio, you were right your risotto was perfect 👍👍. We had 25 family members join us and from the restaurant which was set up exactly how we wanted it was such a great venue for our day with the grounds for our photos and the Garden Room to chill out in after our food. An extra special thanks to Rachel for putting up with us during the initial meetings but a huge thank you to her and the team for making our day a very special one indeed. Would recommend the venue to anyone looking for a laid back intimate day with family at a very reasonable price. Will be back for Sunday lunch soon 🙏👍

Amber is the loveliest person I have ever met. She made us feel so welcome and went above and beyond for us all night. We stayed here previously and had issues with our hot tub but Amber made our stay this time round absolutely perfect! I can't thank both her and Dan enough for making our stay so perfect this time round :)

Second visit to this great hotel in an historic building. Reception staff are consistently excellent, friendly and helpful (apologies I am not sure of the girl who helped us out during our stay, but she was super professional). Restaurant staff are also super - front of house, and all the team superb. The rooms are spacious and very clean. The bar is fab and a great space to relax. Only one minor suggestion is to give the coffee bar staff some professional barista training - it’s a plus point for the hotel to have a good coffee bar.

Good value if you stay for 7 plus nights on a long stay rate. Was happy with the size and facilities in my Queen room, however it was very hot and the aircon didn't work. The hotel is set in different (linked)buildings and one of the buildings was noticeably hotter both times I've stayed there in April and May. Both times the hotel upgraded me to a room on the riverside which is much cooler (with working air con) and with a view of the river. The housekeeping staff are friendly and nothing is too much trouble. Lots of choice for breakfast and buffet kept topped up. Really enjoyed my stay - both times. Great location too!

1 night stay in the penthouse for lumiere weekend with friends. Fantastic accommodation close to everything. Gillian was wonderful and really helpful, Balloons and a birthday card were supplied in the room as it was my sisters birthday, really lovely and appreciated. Gillian went out of her way to make us feel welcome and explained everything to us on arrival, even got us into our room early. We stayed Friday night and weren't really bothered by too much noise, although ear plugs are provided as rooms are above the bar. The bar is great, good selection of drinks and they have a stamp card scheme, for residents it's buy 3 get 1 free. Live music on Friday night's, although unfortunately the singer wasn't able to attend due to parking issues with the lumiere event on. No breakfast option but lots of options close by, we went to chapters for breakfast which is a few minutes walk across the bridge(delicious) the room was more like a small apartment with a small kitchen with cooker/hob and fridge. Large double bedroom, single bed and sofa bed in living room. Bathroom with shower over bath, it was massive considering we were only expecting a room. Everything was spotless, no dishcloth though so couldn't wash our chips. Fantastic value for money and wouldn't hesitate to book again! Thank you to all at the city rooms!