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The official website of the hotel shows some photos of the rooms, but when you arrive at the hotel and you are allocated room, it seems that it has nothing to do with the photos. This is because the 1st floor rooms are older, and therefore have a older furniture. In our case, it has not the furniture baggage support to open as it appears on the web, older bed head, older box than on the web photos, other apps, the printing works not well, ... Totally, that surprise comes when you see the room and this is not what you had booked. And they didn't notify us when booking that there were such rooms other than those published, because if they knew, we would not have booked this hotel. We called the same afternoon in the reception and a very friendly girl who cared very properly changed us from the second day. The new room at 2ª plant was better, but it is not that it was recently renovated, but if it was a little more to what we had imagined once surveyed on your web. The hotel was very comfortable and very comfortable.

The hotel is very beautiful, quiet and comfortable in all respects. The bed is a wonderful and very rich breakfast. Unimpured cleaning. I will certainly return to my visits to Pamplona for work. The charming staff.

We had a twin room (on a tour) facing the street but there was absolutely no noise. The windows were double glazed and easy to open. The room was spacious enough to open two suitcases without tripping over each other. The beds, although they seemed hard, were remarkably comfortable. The bathroom was a good size, shampoo, body wash and soap provided. Towels large and the shower over the bath was a good size, good water pressure and a welcome change. Breakfast was great. No cereal but hot choices as well as breads, hams,cheeses. Nice hot coffee that doesn’t come out of a machine. One issue was the lifts and this is just being picky. They stop at floors you didn’t request, they close VERY quickly and will continue to close even if you stand in the doorway. And they really are tiny! However would definitely recommend this hotel.

Very easy access by car, parking no problem. Typical business hotel of elevated level in center of city, our preferred choice. 20 min walking to old town. For those who prefer a quiet hotel, even if no business stay. People who want holiday feeling with noisy kids should better look for another place.

A one-week rental during San Fermin Festival served my husband and I very well. The efficiency kitchen was super helpful due to the length of stay and not wanting to walk far to a tapas place. However, pillows were non-supportive and seven kitchen items listed on the inventory sheet were missing. Had to wait one night for an extra pillow, never got the missing kitchen items and therefore had to function with only two drinking glasses. they ask guests to take out their own trash! After a couple of huge rain storms, we heard loud dripping within the wall behind our bed near our heads. Virtual reception apologized for the inconvenience but noted that was the way the building was constructed. We had to move our bed to an opposite wall and rearrange side tables. The fact there is no one in the facility helping guests in person with any regularity added to the frustration. ”Virtual” reception is a big failure. Also, there were so many blinking safety lights we had to cover them with stickers to get a good night's sleep. Crucial since hubby was running with the bulls early in the morning!

Good reception at the reception, a small explanation of how the building has emerged . Fine restaurant and good price

All right, the hotel and its location. The only really uncomfortable detail was the following: the towels were new and placed them without being washed before, they had a kind of strong chemical smell and when drying did not absorb the water and left you all the body full of pelvis. It was really unpleasant that all the towels for the body were so, I commented at the reception and told me they were new and by error they put them without washing before.

The room is big and the location is convenience that can go everywhere easily. However, remember to buy enough things for the room as there is little things for your stay.

I had not been here since before the pandemic, so it was great to be back and meet the friendly, kind, helpful staff that works in this hotel. It is located in the modern part of Pamplona/Iruña, which is not especially beautifuf, but if you don't have your own vehicle, it is very close to the train station and still within walking distance to the old town (20-25 minutes). There is as well a city bus-stop 3 minutes away from the hotel's entrance, where bus nº21 stops and takes you to Pamplona main bus station. The hotel's inside is modern, comfortable, clean and welcoming. There is a lift, good wifi and a computer for guests beside the breakfast room. The rooms are also comfortable and well-equipped, the en-suite bathroom is very modern and clean too, and the breakfast-buffet is good and filling.