No.133 Guotai Road, Changzhou Avenue, Rongchang County, Chongqing, ChinaView Hotel Details
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1 night
Never be Apart Holiday Hotel Guest Reviews
4.6/5
Very Good
642 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(642)
Positive reviews(617)
Reviews with photos/video(175)
Classy environment(43)
Too noisy(36)
Friendly front desk staff(31)
Convenient parking(19)
Comfortable bed(15)
Perfect for business trips(14)
Tasty food(9)
Close to train station(4)
Negative reviews(25)
Johnny Wang Paul
Executive Suite
Stayed in Jan 2022
Family
12 reviews
5.0/5
Outstanding
Posted on Feb 7, 2022
It was a lovely experience. Staff friendly. Bed super comfortable.
Water pressure is a bit lacking but other than that was a wonderful stay.
Response from Property: Dear guests! Thank you for choosing to stay in the hotel and giving us five-star praise. Good reputation really comes from you. We are very glad to make you satisfied! We will continue to innovate and do our best to bring the best service and comfortable and warm check-in experience to every guest. We will immediately report the water pressure to the relevant departments for inspection. You are welcome to come back and experience it again. Happy New Year! Good luck in the year of the tiger!
Luofuguii
Standard Double Room
Stayed in Nov 2021
Couples
32 reviews
5.0/5
Outstanding
Posted on Jan 28, 2022
nice!
Response from Property: 尊敬的顧客:您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Response from Property: 尊敬的客人:非常抱歉聽到您在我們酒店的這段不愉快經歷。對於隔音問題給您帶來的困擾,我們深表歉意。我們深知良好的休息環境對於您的出遊體驗至關重要,沒能達到您的期望讓我們感到十分愧疚。關於房間所在位置和沒有直達電梯的情況,這確實是我們在設施規劃上存在的不足。我們會立即將您反饋的隔音問題重視起來,安排專業人員進行全面檢查和改進,努力為後續的客人提供更加安靜舒適的住宿環境。希望您能給我們一個改進的機會,再次真誠地向您道歉,祝您今後的旅途愉快。
Response from Property: 尊敬的客人:非常抱歉聽到您此次在我們酒店的入住體驗如此糟糕,我們對此深表歉意。關於噪音問題,我們會立即檢查隔音設施,加強對周邊環境的管理,確保後續客人能有一個安靜的休息環境,小不也特意在房間為您準備了耳塞,為您帶來不便,敬請諒解!對於房間衞生狀況給您帶來的不適,我們已經嚴肅批評了相關工作人員,並會重新審視和加強我們的清潔流程,杜絕此類情況再次發生。套房零食臨期的情況是我們的疏忽,我們會立即整改,加強對贈品的檢查和管理。客房未按時打掃和礦泉水收費不合理的問題,我們會對相關服務人員進行培訓和規範,提升服務質量。窗户鎖不上和空調燈刺眼的問題,我們會安排人員儘快維修和調整。早餐的種類和水果品質我們也會馬上改進,增加更多的選擇,並保證水果的新鮮度。我們深知這次給您帶來了極大的不便和不滿,希望您能給我們一個改進的機會,再次光顧時讓您感受到我們的誠意和努力。感謝您的反饋,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住説好不分手假日酒店,並對酒店進行點評,小不做的還不夠好,沒能得到您的五星好評,不過小不會繼續努力的,小不會秉承賓客至上的服務理念,一如既往地保持着優質的服務,也感謝您將這份喜歡向大家分享我們會一如既往用親切的笑容期待您的再次光臨,祝您身體健康,工作順利!!!