Holiday Inn Express Chengdu Tianfu Square (Kuanzhai Alley) Reviews

Response from Property: Dear guest, Thank you for taking the time out of your busy schedule to write such a detailed and heartfelt review for us. Our hotel's excellent location is one of our features and also one of the reasons why most guests choose to stay with us. We believe that you have personally experienced the convenience of our hotel. Every guest's needs are the direction we sincerely strive for, and we will always insist on providing warm, thoughtful, and meticulous service. We look forward to your next stay!Best regards,IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying with us and giving high recognition to our location, breakfast, and service. We attach great importance to sound insulation, and the room sound insulation of our hotel has been designed according to the standards of Holiday Inn Express. At the same time, we have planned to upgrade the sound insulation of windows. If you find any impact on your stay due to surrounding circumstances, we suggest that you communicate with our front desk, and we will do our best to assist you. We look forward to providing you with a more pleasant stay experience next time.Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you very much for choosing to stay with us.We observe carefully and maintain a keen sense of touch at all times to respond to the needs of our guests and provide them with the services they need when they need them.Thank you for your praise and we look forward to seeing you often. Sincerely,IHG Social Listening Team

Response from Property: Dear guest, Thank you very much for your stay and appreciation! Holiday Inn Express was always located at a convenient location, like bus station or historical buildings in the city. We hope our customers can feel more relaxed no matter they are on work or in travel.Welcome back to experience it again.Sincerely, IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying with us and acknowledging our service. Our excellent and efficient management team and friendly staff have created a warm and comfortable atmosphere that makes you feel at home. At the same time, we have forwarded your feedback to the relevant housekeeping department and will pay more attention to every detail during room cleaning. We sincerely look forward to your next visit.Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for staying with us and leaving this sincere review. The hotel is located in the Tianfu Square business district of Chengdu, with superior geographical location. It is a 5-minute walk from Line 2 and Line 1. The hotel is opposite to People's Park and backed by Tianfu Square. Famous attractions such as Kuanzhai Alley, Jinli, Wuhou Temple, and Huaixi Riverside Park are also within easy reach, making it convenient for shopping, tourism, and dining. At the same time, we have carefully prepared a featured "Select Breakfast" that combines Chinese and Western cuisines, providing rich and nutritious energy for your body. We look forward to your next visit.Best regards, IHG Social Listening Team

Response from Property: Dear guest, Thank you for choosing our hotel. We are glad to hear that you are satisfied with our hotel's services, breakfast, and hygiene. Regarding the issue you raised about the bidet, we have immediately instructed the engineering department to check and verify and will repair it as soon as possible. We will do everything we can to ensure your comfort during your stay. We sincerely invite you to stay with us again.Best regards, IHG Social Listening Team

Response from Property: Dear guest,Thanks so much for such a glowing review.We value the quality and essence of our services, committed to providing every guest with a homely feeling, allowing them to experience the warmth and comfort of home. Thank you for your recognition, we will continue to work hard to ensure that every guest can have a pleasant time here.We hope to see you back with us again soon.Best regards, IHG Social Listening Team

Response from Property: Dear guest,Thank you for writing a review about your stay.Spacious and comfortable room environment ensures that you get full rest and relaxation during your journey; warm and professional service makes you feel at home. Breakfast is the most important meal of the day, and our breakfast not only has delicious food but also warm service. You can enjoy fragrant and tasty coffee with delicate Chinese dim sum; steaming hot noodles awaken your sleeping taste buds and sense of smell in the morning. There are also nutritious porridge, pickles, various buns, fresh vegetables, and fruits, etc. We also offer cereals, bacon sausages, milk, yogurt, and salads for Western cuisine enthusiasts which are worth a try. Thank you for your affirmation, and we look forward to your next stay.Best regards, IHG Social Listening Team

Response from Property: Dear guest, we are glad that you had a wonderful vacation here. Your review is the best recognition and encouragement for our service. We clean and disinfect rooms and public areas comprehensively every day to ensure guests' health and comfort. Our service staff are enthusiastic and attentive, paying attention to communication with guests, and caring about their needs and feelings. We prepare special "Smart Breakfast" every morning, combining Chinese and Western cuisine, which is nutritious and delicious. We look forward to seeing you again soon!Best regards,IHG Social Listening Team

Response from Property: Dear guest, Thank you for choosing to stay at our hotel. Breakfast is one of the important services we provide, and we are committed to offering a rich and delicious breakfast to help guests start their day with energy. Xiao Wang & Chen Jia are excellent service staff in our hotel, and their professionalism and enthusiastic service have left a deep impression on our guests. We will use your recognition as encouragement and motivation for their work and continue to cultivate the service awareness of our staff to enhance the overall level of our service. We look forward to seeing you again soon.Best regards, IHG Social Listening Team

Response from Property: Dear guest,Thank you for writing a review about your stay.Our staff is thoughtful and considerate, always paying attention to the guest's experience and staying experience. We are happy that we could assist you during your stay.We hope to see you back with us again soon.Best regards, IHG Social Listening Team

Response from Property: Dear guest, thank you for choosing to stay with us. We pay attention to every detail, from the layout of the room to the comfort of the bedding, from the nutritious breakfast to the warm service, all carefully selected and configured to ensure that you can enjoy a comfortable and relaxing experience during your stay. In addition, our hotel is conveniently located, saving you valuable time and energy on transportation. We sincerely invite you to visit us again.Best regards,IHG Social Listening Team

Response from Property: Dear guest, we are thrilled to learn from your message that we have left such a positive impression on you. We hold ourselves to the strictest standards and provide our guests with the most professional service and warmest smiles to ensure that every moment you spend with us is relaxing and enjoyable. We hope that you will continue to follow us in the future and share more of your experiences with us during your next stay. We warmly welcome you back, and eagerly anticipate your return!Best regards, IHG Social Listening Team