BW Kemayoran Hotel & Convention Powered by Archipelago Reviews
BW Kemayoran Hotel & Convention Powered by Archipelago
Jalan Benyamin Suaeb Blok A5, Central Jakarta, IndonesiaView Hotel Details
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BW Kemayoran Hotel & Convention Powered by Archipelago Guest Reviews
4.2/5
Very Good
34 review
Verified reviewsLocation4.0
Amenities4.2
Service4.1
Cleanliness4.3
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All Reviews(34)
Positive reviews(31)
Reviews with photos/video(2)
Awesome stay(8)
Great service(6)
Negative reviews(3)
Louis
Superior Twin Room
Stayed in Apr 2024
Solo travellers
2 review
Amazing
Posted on May 6, 2024
Staff was very friendly and helpful. Clean hotel with good amenities. If I really have to pick a minor negative point, then perhaps the distance from receptionist to lifts
Lindazzhang
Superior Twin Room
Stayed in Jan 2024
Family
8 review
Very Good
Posted on Feb 26, 2024
The hotel is quite old but the room is clean. There is no staff to help us to carry the luggage through the stair from lobby to checkin counter, or maybe because we checked in at night (9pm)
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta"Thank you for taking your time to review our hotel, we apologize for the inconvenience caused. We already know your complaint in detail and we are currently conducting an evaluation, especially in terms of service. We have forwarded the complaint to the relevant depar**ent and it will be our concern in the future to provide better service to our guests. From this experience, we hope that something similar will not happen again in the future. Therefore, we also want to express our thanks because with this incident we received input to improve our services in the future. Once again, we sincerely apologize for the inconvenience caused, we really hope that you will be willing to stay again in the future and I ensure that this incident will not happen again. Stay healthy,ManagementBW Kemayoran Hotel & Convention
Branden Foster
Superior King Room
Stayed in Jan 2024
Other
4 review
Amazing
Posted on Jan 23, 2024
The hotel was great and the swimming pool. Breakfast was good as well. No complaints. 😁
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead. Sincerely, BW Kemayoran Hotel & Convention
ABU RASHAD
Premiere Room
Stayed in Dec 2023
Solo travellers
36 review
Outstanding
Posted on Dec 14, 2023
Hotel is so clean and in quite place, all staff are friendly and eager to help us, food also is very good, strongly recommended
Nancy
Superior Twin Room
Stayed in Feb 2024
Solo travellers
2 review
Outstanding
Posted on Feb 9, 2024
The place is very nice but the rooms doesn’t look like the ones on the picture
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel, we apologize for the inconvenience caused. We already know your complaint in detail and we are currently conducting an evaluation, especially in terms of service. We have forwarded the complaint to the relevant depar**ent and it will be our concern in the future to provide better service to our guests. From this experience, we hope that something similar will not happen again in the future. Therefore, we also want to express our thanks because with this incident we received input to improve our services in the future. Once again, we sincerely apologize for the inconvenience caused, we really hope that you will be willing to stay again in the future and I ensure that this incident will not happen again. Stay healthy, Management BW Kemayoran Hotel & Convention
Guest User
Grand Deluxe King Room
Stayed in Mar 2024
Business travellers
4 review
Very Good
Posted on Mar 4, 2024
Hope more better
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead. Sincerely, BW Kemayoran Hotel & Convention
艾lun
Superior Twin Room
Stayed in Dec 2023
Business travellers
8 review
Very Good
Posted on Dec 10, 2023
Great service
Guest User
Grand Deluxe King Room
Stayed in Apr 2024
Business travellers
1 review
Great
Posted on Apr 20, 2024
Its ok
Response from Property: Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards Bayu Novianto Assistant Front Office Manager
ROKMAT
Superior King Room
Stayed in Feb 2024
Friends
19 review
Amazing
Posted on Feb 16, 2024
The hotel is just nice and comfortable, the breakfast is quite delicious and there are lots of spacious parking options so it's not difficult
Original TextTranslated by Google
Response from Property: "Warm Greetings from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thanks for sharing and have a great day ahead. Management BW Kemayoran Hotel & Convention
Saiful
Grand Deluxe Twin Room
Stayed in May 2024
Family
1 review
Amazing
Posted on May 16, 2024
the place is nice, close to culinary delights, and the facilities are also okay, the food is also delicious.
Original TextTranslated by Google
Privat
Superior King Room
Stayed in Mar 2024
Couples
7 review
Very Good
Posted on Mar 12, 2024
The place is comfortable and nice, the service is quite satisfying
Original TextTranslated by Google
Response from Property: "Warm Greetings From BW Kemayoran Hotel & Convention Jakarta"
Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thanks for sharing and have a great day ahead.
Best regards
Bayu Novianto
Front Office Assistant Manager
Anonymous User
Superior Twin Room
Stayed in Nov 2023
Family
41 review
Very Good
Posted on Dec 15, 2023
The rooms are quite spacious...comfortable...
It's just that the access from the lobby to the elevator is a bit far, and it takes quite a long time to wait for the elevator, because it's the same as the apar**ent
Original TextTranslated by Google
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead. Sincerely, BW Kemayoran Hotel & Convention
Guest User
Superior King Room
Stayed in Mar 2024
Business travellers
4 review
Outstanding
Posted on Mar 25, 2024
Good, very convenient, in the exhibition hall
Original TextTranslated by Google
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta"Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead.Best regardsBayu NoviantoAssistant Front Office Manager
Guest User
Grand Deluxe King Room
Stayed in Feb 2024
Friends
24 review
Great
Posted on Apr 23, 2024
Nice environment, worth recommending
Original TextTranslated by Google
Response from Property: Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards Bayu Novianto Assistant Front Office Manager
Chipta Wijaya
Grand Deluxe Twin Room
Stayed in Jan 2024
Family
1 review
Amazing
Posted on Jan 9, 2024
Comfortable and friendly
Original TextTranslated by Google
Response from Property: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta" Thank you for taking your time to review our hotel. I'm glad to know your expectations were met during your visit. The team and I are very happy to have you here and we hope to welcome you back in the near future. Once again, thank you for sharing and have a great day ahead. Sincerely, BW Kemayoran Hotel & Convention
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