Bethpage Hotels & Accommodations

This place has no security cameras, drug dealers hanging in the hallways no security guard or staff. House keeper doesn't really clean the rooms. Have to run to the front lobby for everything. Wifi drove me nuts. Constantly disconnected, poor signal, and everyday i had to relog into three different devices. Name room number email. Every. Day. They want 2$ a day for better wifi, and upgrading does absolutely nothing but burn your money. Even this web page took 10-20 seconds to load, YouTube videos forget it. Side area no designated smoke area, butts all over the ground. Someone lit the leaves on fire, by accident. The rooms are nice thwougb, spacious clean, quiet and modern. Tv sucks. But i usually dont watch tv. I watch YouTube and other streaming services, and use the internet to do work. Impossible here. Front desk staff are really nice and accommodating. Big refrigerator! Normal fridges not those small ones.

I made the mistake of booking this hotel for my entire family & bridal party. Everything they told us was a lie. This place looks like the motel that my friends & I used to have hotel parties at when I was a teenager. The furniture was scratched, old, & looks like it came from a garage sale. Every room had an odor, things were broken in each room, everybody was having issues.The worst part of all of this is that there was construction at the hotel. My now husband & I had driven down Jericho turnpike a few weeks prior to our wedding. I noticed a construction site in front of the hotel. We called asked if this was affecting the property in any way shape or form. We were reassured that there was no construction on the property at all . When we arrived, the parking lot was dirt, rocks, caution tape everywhere. No pavement. The big beautiful tree in the front of the hotel is ripped out & there’s temporary construction fencing, rocks, dirt & caution tape right in front. I had guests dressed for a formal wedding in heels gowns suits&tuxedos tracking through this.They also told us that hot breakfast was serve every day. Which is half true. When I asked if it was just package foods like muffins & granola bars they said “no it’s fresh made to order food that can be either delivered to the room ,picked up or eaten in the lobby.” Breakfast was basically like Jimmy Dean style egg sandwich wrap and placed in heater & microwavable pancakes. The lobby is a joke. Maybe eight people can sit comfortably to eat, And that’s being generous. I will say, they had juice water coffee, a very nice tea selection available 24/7. We were also told the the hotel provides shuttle service to any stores or destinations within five miles of the property, as well as pick ups and drop offs to the train station. Nope. Not one employee knew anything about this. Apparently, it is an imaginary shuttle. So there’s that. Although The girls at the hotel are very sweet, everyone was full of excuses as to why service was slow, etc. My mother-in-law and Aunt were splitting the cost of the room. When they went to pay, The guy at the front desk told them that they could not split it on two separate cards because his system didn’t work that way. Really? As a bride, i was hysterically crying on my wedding day absolutely mortified. We had guests from all over the country at the is place. I’ve never been so embarrassed in my entire life. This is The Worst Place Ever

I have stayed here a few times and every time it is a different experience-mostly bad. This last time I stayed has been a terrible experience. Everything in the room was broken, the tv remote, the phone, the blow dryer, the iron, the light and the sink faucet was leaking. The front desk didn't even try to help or accommodate for the issues we were experiencing or switch rooms when I complained about the issues, all she said was ”I am by my self and your TV is not Samsung so I can't provide another remote.” How is this my fault? She was unhelpful and just said I have to wait until morning for ”maintenance to arrive”. So how are you a 24 hr operation but cannot help no matter what time it is? Terrible customer service, I am very disappointed as this used to be one of my favorite spots a long time ago.

What a strange, strange hotel. I'm a Hilton Diamond member. Hilton is running a promotion, encouraging you to stay in different brands, and The Roslyn (note the pretentious ”The”) is in one of their sub-brands. At Check-in, there was ZERO recognition for being a Hilton Honors member, let alone a Diamond member. I'd requested a Diamond Upgrade when I booked, which is supposed to be automatic. No upgrade. Instead, I was put in a room overlooking a rooftop with HVAC units, and looking up at the underside of a concrete bridge. SRSLY? The room was clean and the bedding was comfortable, so there's that. But the bathroom? What a joke! The mirror is centered at 4” 2” over the sink! I'm not a tall guy, but I had to haul the ottoman in and kneel on it to shave! And the toilet seat is 14” off the floor! If you are older, overweight and/or have bad knees, how the heck are you supposed to do #2? Every Hilton property in the universe begins the che3ck-out process with ”How was your stay?” This place? Fuddedaboutit! The desk staff is either clueless, or they know the property is a joke and they don't want to hear about it. Wish I'd stayed at the Hampton Inn or even the Holiday Inn Express instead.

I'm not sure if these reviews that I'm reading, the guests stayed at the same property that I did. My stay was nothing but pure awesomeness.It began with my Administrative Assistant having the anxiety task of booking my room and she knows exactly what I like and how precise I am about where I put my head to rest. I had her change 3 different reservations that were previously booked and I finally decided on the TownePlace Suites by Marriott Republic Airport Long Island/Farmingdale.

This was an excellent choice for my friend and me. We had a room with 2 double beds. The bed was comfortable, the bathroom shower was excellent. The hotel was very quiet. Since I have to eat gluten free, there weren't alot of choices for breakfast but the eggs, fruit and oatmeal were good. The staff were all friendly and so helpful. I enjoyed being able to sit in the area near the amazing fish tank and charge my phone while reading or eating. The front desk person who was on duty on Saturday morning, June 10 deserves a special shout out. My friend and I were in a serious car crash when leaving the hotel and the manager couldn't have been more kind and caring. We sat in the hotel lobby for hours collecting ourselves and figuring out transportation. Again, the desk clerk offered us water, asked if we wanted anything to eat, kept an eye on us and made us feel cared for. I am sorry I didn't get his name but he deserves to be recognized for the kindness he showed us.

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

Hotel location

This hotel is the only one in the area so that's the only reason we booked. The first night there was a single chirp every 30 seconds. I figured a smoke alarm had a low battery. I traced it down to the room next to ours. You could hear it as soon as you got off the elevator. I asked the front desk to check on that room....and it obviously had to be empty. At about midnight and everything quiet.....except for the still chirping every 30 seconds I went back to the front desk and was told they would go up there right away and take care of it. The next morning once again I had to to to the front desk and they finally went to the room and fixed it. Later that day we purchased some soft drinks from a store and I went to get ice.....but the single ice machine was not working. The manager said it would be 45 minutes before they fixed it. A couple hours later there was an out of order sign on it, and it remains there still. Do they get some ice so guests can fill the ice buckets in the room? No. Then the TV stopped working. Not the TV itself but their satellite system. A few channels started working but still not working all day. Overall a very poor experience with this hotel.

I have been going here to visit family for 20 years. It used to be a lovely Inn with a great breakfast. Through the years it has slowly deteriorated. We still go there because it’s the ONLY hotel in the area. The rooms are “tired”, bedspreads old and t her place smells of mold. There is no longer a breakfast offered. If the owners would invest a little money in the place it would be well worth it. Since it is the only hotel for miles they could charge more money.