Beltsville Hotels & Accommodations

It's rare I come across a hotel where I not only vow to never return, but will go out of my way to warn others to not even consider staying there. My wife and I pulled up to the main entrance, my wife needed to use the restroom so she entered the hotel while I parked the car to let our dog out for relief before we checked in. My wife asked the front desk clerk where the restroom was located and was immediately peppered with questions about if she was a guest (she told her we were going to be checking in - but she needed to use the restroom NOW), the clerk wanted the confirmation number, etc., and treated her like she was some vagrant. No smiles, no professionalism, just a mean, stern challenge if she should even be there or not. She returned to the car a few minutes later in tears telling me of the treatment she had just received. Obviously, we did not stay there. If management wants to review any security video of the incident, this took place on April 4th @ 1pm. I will be writing to Choice Hotels as well regarding this incident. Not only will we not give this hotel any future consideration, but the bad taste this awful experience left us has tainted any thought of staying at any Comfort Inn, Quality Inn, etc., in the future (we're retired, travel a LOT, and stay several nights over the year in hotels such as these). I read some of the other reviews of this place. Ownership, management, etc., needs to seriously evaluate their concept of ”hospitality”. To each their own, but be WARNED about staying at this place.

Totally nonresponsive to our booking needs. We clearly communicated our needs for a handicap room as well as a double room to accommodate 3 family members. Nothing was as ordered when we arrived an hour past check in time. The handicap room had a tub when we requested a walk in shower. There was absolutely no storage in the room or bathroom. There was no safe in the room. We were told that this was how all handicap rooms were. There was no soap in the room. It took two requests from housekeeping to get soap and the head of housekeeping totally contradicted the front desk and said she would get us a room to meet our needs. At 10:30 pm we had to repack all our luggage and move to another room. This room did have a walk-in shower, a small free standing set of drawers in the bathroom, no other storage and a safe that was unreachable and literally on top of what is euphemistically called a closet. All this for only $250 a night, 3 rooms for 3 nights. Not an insignificant amount of money. The only accommodation we received after asking was a free buffet breakfast which was comparable to a Holiday Inn Express, adequate but certainly not lavish. Also because one person made the reservation they would not award loyalty points to anyone else even though we all paid for our own rooms. It shouldn’t be that complicated to change this request.

Title copied from another reviewer who I totally agree with. Five guests ahead of me and it took 35 minutes waiting for my turn. To save your spot 1n the check-in line, you couldn't go sit on available lounge seats obviously. There were 2 check in stations but only one was in use by Michelle. Wait was so bad that I offered to come and open second service station just to get things moving. My local Autozone in Philadelphia salespeople greet every customer at the door but at no time did Michelle acknowledge guests or even attempt to explain long line to assure customers with ”I will be with you shortly” or ”apologies for the delay” or ”the storm crashed our computers” or similar. This leads me to conclude, with some accuracy that an extremely long check-in line is THE NORM at this location . . . . The hotel did have some good aspects, such as nice rooms and adequate gym facilities. However, they were totally overshadowed by the woeful first impression at check-in. Breakfast is also an EXTRA COST add-on i'e - not included in the daily room rate. At the very least, IHG should have added it as a freebie to compensate the guests for the long check-in. IHG must be unaware that most, if not all the guests are coming from a distance - such as a long drive and/or flight, COVID protocols at every stop, TSA rules, etc. By the time most people get to the hotel, the last thimg they want to deal with is another TSA or DMV-type line just to check in. TSA line is understood. DMV line also fully understandable. Long hotel check-in = unfathomable. If I were the front desk clerk I would start with: ”Welcome to Maryland, home of Chesapeake Bay. I do apologize for the long line, if you'd like to have a seat in our comfortable lounge chairs, please put your name on this list here and I will call you when it's your turn. How was your flight/drive? May I get you a chilled bottle of water?” Above will show compassion for your clients, get IHG a better review and soothe travel weary customers Unless IHG considers above outside of their capacity . . . IJS

Next to Washington, Maryland, it takes 40 minutes to drive to Washington. There is everything around, and there is an IKEA. The hotel itself is very good, clean and friendly. The most commendable thing is breakfast, good taste, variety, is a rare breakfast at this price hotel.

This hotel is about 15 minutes to 25 minutes walk from the main attractions of Washington. In the United States, the price is still high, the traffic is convenient, the air conditioning sound of the room is slightly larger, and you need to wear headphones to fall asleep. The deposit has been retired very slowly. It has been away from the store for 7 days and has not yet returned. There are several big supermarkets next to and opposite. It is very convenient to have a microwave in the room.

The room is large in size, has a kitchen, and the facilities are very new; the breakfast options are OK; the staff are efficient; there are supermarkets and Starbucks coffee shops within walking distance every week, which is very rare in the United States

In fact, this price is OK, the carpet has a little bit of taste for a long time, the water in the washbasin is blocked, the water flow is very slow, and it will be a night. Good location, free parking, overall is not bad! Quite satisfied!

The hotel was great. Very clean with comfortable beds. They have a indoor pool which is awesome but it being repaired at time our our visit.

(This review is for a stay back in Jan 2022) I had a relaxing time at Residence Inn. The manager Wendy Williams was very kind and accommodated us so wonderfully I had to do a review. She went above and beyond to give us fantastic service. She even gave the guest some of the old furniture as the hotel was going under renovation. Many guests were happy to pick through the items near the dumpster; despite having a few things set aside, another guest took my items before I got a truck to remove them. Wendy went above and beyond to have her staff find me the exact items in other rooms. Not only did she replace my items, but she also gave me artwork (three frames) and beautiful pillows, and an office chair. When I arrived at the hotel, I knew I would have a relaxing time because I’d stayed there three times prior in the last five years, but I never knew the chair I’m sitting in here to write this review would come from the Marriott. Thanks, Wendy!

Located in Greenbelt, Hilton Garden Inn Washington DC/Greenbelt is within a 15-minute drive of University of Maryland, College Park and FedEx Field. This hotel is 11.4 mi (18.3 km) from Smithsonian's National Zoo and 11.6 mi (18.6 km) from Smithsonian Institution.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby, a ballroom, and a vending machine.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Greenbelt? This hotel has 3681 square feet (342 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 155 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.