Taishangdeng Hotel (Beijing Daxing Huangyi Road Public Security University Branch)

i would like to thank the hotel staff a lot for being accomodating and helpful to our group as there were miscommunications as we didn't know chinese and relied on translation apps that weren't accurate for the most part. i acknowledge that they did extra things that came with having guests like us who couldn't understand chinese (ex. how to work the washing machine for example, or letting us borrow their wechat to deliver food the first night because we were hungry and there was no place to eat that was open on that day-CNY) and they helped as in every step as much as they can, which i really appreciated. the hotel cleans the rooms every 3rd day too but they always give new towels, and water bottles and slippers every day. which i think are very kind of them. the rooms are VERY spacy too which is great. the beds were comfortable as well. you can also request toothbrushes if you need more. there;s a lso a very good and restaurant next to the hotel that is open very late if anyone was wondering (esp since the location is a bit far from others). the washing machine was very confusing though because we would wait for the whole time it would say it would take to finish, but when we would check after that stated time, it would add like another hour. and it would do that every time so we had to physically ask to override the machine everytime we would need our clothes. only downside was there was miscommunication with communicating through trip.com and the hotel because i would message trip for help and they would say that the hotel said one thing but then it wouldn't exactly be correct. (like my family wanted to get the coat rack fixed because it was broken and it was maybe 3 days before it was fixed--the problem was trip told us it was already fixed in the 2nd day? so it was a bit confusing when we arrived. the hotel staff were very kind though and fixed it on the 3rd when we specifically went up to the front desk for help). i also think trip.com should maybe not put that breakfast is available as the hotel breakfast is a bit debatable and not a full meal. my father need FULL meals for his medication so one factor for our booking this hotel was because there was breakfast available. but the hotel only provides a few fruits, boiled eggs, and plain toast. so we often got breakfast outside still. overall, the hotel itself and hotel staff was very good and comfortable to stay with! thank you!