Lightning protection, listen to my advice, don’t book this hotel immediately after seeing this comment, and run away.
The air conditioner is broken. It is very hot and does not cool down. I adjusted it to 19 degrees and turned it on for an hour. The room temperature still shows 29 degrees.
00:00 The waiter repeatedly emphasized that we did not know how to operate the air conditioner. He also sent us separate operating instructions for the air conditioner and asked us to operate it ourselves. He said that all guests operate the air conditioner on their own according to the instructions.
00:30-1:00 I called three times to report the problem with the air conditioner. The three waiters I called back and forth all said that the settings were adjusted, but it was still 29 degrees. They said they couldn’t change rooms because they had no room. The same was true for other rooms.
At 1:30, the waiter came and adjusted the wind. He also said that there was a guest staying in this room yesterday and the room was turned on to warm air.
So what did you come here to adjust the last few times?
It became 29.6 degrees again in the middle of the night. There are pictures and videos to prove it. I woke up in the morning and was sweating. When I was anxious to go out, the lady at the front desk also said that there was indeed something wrong with our air conditioner.
Air conditioning is a hotel infrastructure, right? The hotel itself knew there was a problem but had no solution. It kept trying for nearly 2 hours, acting like I'm just leaving it up to you. How can a hotel provide such service? Does anyone care?
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