Bestari Jaya Hotels & Accommodations

First and foremost, we had our stay from 29/12/2020 until 31/12/2020 for a short vacation with my family. 1 day prior before arrival, i've made a call through the FO and request for comp anniversary deco but it is chcargeable instead around RM150 which was alright. During the process i've asked what sort of deco do they display and then they suddenly told me to contact the housekeeping instead to gather more info which was quite weird. Later on, another receptionist (Suraya) called me and happily assist me for setting the decoration for my parents and the overall was amazing which made my parents suprised. Kudos to Suraya & the team. On the next day, when we were about to leave for our activity, there was an unexpected incident where our car rear window was shattered due to contractor using grass trimmer right next to our cutter which cause several stones flew right through our rear window and was not happy about it. But then, the management willing to replace the new window on their behalf and able to settle it during the same day. Overall, the room was delightful but not much of soundproof room as the neighbor room were very loud and we can hear their voice. Other than that, we are glad to stay here with the management able to go for extra mile for the deco and change the car window. We will surely come again in the future and hope the staff can go extra mile for their returning guest. Warmest regards, Syamim

We were greeted by a very friendly receptionist Elly. Such a sweet girl. We had booked a premium room corner lot with a King size bed and a balcony. There are only 2 King size rooms at this hotel. The room was of decent size but so badly arranged. It had an open wardrobe with a table fixed to the wall (so could not move the table and a stool underneath, one nightstand near the wardrobe and none on the other side of the bed which had a very big chair (only for one person) and alas, the balcony was for standing only. No chair no table. Such a lousy arrangement of furniture. So my husband sat on the armchair and I either had the stool that fitted under the fixed table or the bed! I don't know who designed this but in my view it's pretty senseless. Why not put 2 chairs and a small table on the balcony so we can enjoy the view? How long can you stand outside? So ridiculous. Waste of time to even book these rooms, since they have a big terrace on each floor for everyone to enjoy. The bath towels are very new and soft and fluffy so it leaves some fluff on the skin and my husband has very sensitive skin. So we ask for another towel, not so new...they told us if we wanted an extra towel it was free...2 extra towels you had to pay RM5 per towel! We only wanted to exchange one. Then after the first night, because the pillow is not very comfortable, we asked for extra pillows. Same thing: one extra pillow: free...more than one you will be charged RM5 per pillow!!! Could not believe. so preposterous. We also noticed the hot water after a certain time at night was kind of lukewarm. The following day we wanted to take shower around 10am and the water was cold. We called and asked why and they told us the hot water had been switched off. So we made a big fuss about it and they came and switched it back on. This is absolutely ridiculous. No matter about the lay-out of the furniture but the fact that you have to pay for extra towel, extra pillow and that the hot water is on only at certain time, they should put it on their website to advise customers and to avoid such aggravations and frustrations. The room was very clean and all the staff at the hotel is very friendly. We came here to try their seafood restaurant and the restaurant was closed for renovation to be re-open around March next year (??). Again, why don't they put it on their website? The problem lies with the owner/management. I don't think we will ever go back to that hotel unless they change their policies. TIPS: Since I can't put my tip in the place below, I would advise you not to bother to book King size room (which is the most expensive). You can always enjoy the large terrace on each floor. Be careful about booking standard rooms, some have no windows...it's like being in a coffin.

The savages work there at the front desk. They refused check in a prepaid room within an hour.Conversation: When we booked? Two months ago. Which date? -I don’t remember exactly what your Wi-Fi password is, I’ll just take a look at the Hotels.com -We won’t say you aren’t a hotel customer. An hour later it is getting dark, I came to see the place of interest, but not find out. I will go, you find out in Hotels.com. Can I leave a backpack? -No, you are not a hotel customer .... Inadequate, what can i say...I, a client with a prepaid number, could not leave for an hour-backpack at the reception I had to walk for an 2 hours with a backpack of 8kg.Finally check in on arrival. The room is dead, cockroaches walk in jambs. But there is hair everywhere on the floor, as if someone had shed on it. Bed in yellow spots. Do not try to book this horror! Indian chain OYO(included this hotel)- go around the tenth dear!! Shame!

The best budget hotel near Subang airport. The hotel was clean.The staff was very friendly and helpful.There are a lot of eatery surrounding the hotel. Walking distance to the supermarket, ATM, convenient store and etc. The only thing is that Public transport like LRT was quite far.

Simple and cozy hotel. Lots of parking space available. Hotel with only basic needs. It was a pleasant stay. Aircond sejuk gila!

It cost me RM133.20 for a night in a deluxe king bed room. This including breakfast. It sound good, yet there are some points that I personally don't appreciate. 1. Location. The way to the hotel is quite misleading, even with the help of Google Map and waze. I miss a few important junction. No roadsign put in place. There are lots of construction projects around the hotel. 2.poor car park. The condition of the car park is similar to a old building. Dirty and dim light. 3.room. the bed is clean and comfortable. However, the facilities is old and some switches doesn't work well. Wi-Fi is slow, I can't stream YouTube smoothly. I have to turn on my own data plan to avoid frustration. 4. I request for a iron and ironning board. The ironning board seems dirty and old (chocolate coloring on the cover). 5. No safe box in the room. I can't have my important thing in the room when I was out. 6. Breakfast is poor for a hotel standard. The food is at street level. Plates are cold and few selection of food. Local food like fried rice, Nasi lemak, porridge, fruit. Coffee and tea. I can have better standard at mamak stall/restautant outside. Not worth to include breakfast with the room. In general, I would not recommend this hotel. I book this place because my friends are living nearby (15mims drive radius) and easy to access to hotel after a late night activities in the town.

This hotel is very close to all the seafood restaurants. You can even walk if you want to. Less than 1km distance. Room was ok. Bed very soft but not bed sheet not very clean even after washed. Our room facing main road. Super noisy. Poor sound insulation. Other than that it was worth the stay. Good customer service.

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The accommodation is quite good and much better than some bad reviews that I'd viewing from all apps. However, cleanliness still need to improve. 👍 The room that i stayed has window 👍 Water dispenser provided 👍 Affordable price 👍 Free roadside parking