The hotel looks fresh and modern, the staff are very friendly and helpful. They have retained little touches that some hotels have dropped, like a good 3 course breakfast, shampoo and soap in the rooms. Great shower in our room! The only negative would be that they don't do twin rooms and the standard double is not a large bed. But, the rooms were warm but airy ( you can open the windows) and you have a marvellous view of the loch. Much better value for money than its neighbour! Definitely will be back