Courtney
December 12, 2023
I was completely disgusted with my one night stay here. I needed an easy option for the night before surgery and I decided to trust the reviews on this hotel that said it was clean. That was mostly what I was looking for prior to surgery. To my dismay, this hotel was disgusting. If it wasn't for my husband convincing me to stay for the sake of surgery I would have walked out.
First, there is no possible way the floors had been vacuumed. Dirt and chunks of dust everywhere. Second, I immediately washed my hands, ans the sink never drained. I checked the stopper and everything and the sink WOULD NOT drain. So that night and the next morning I had to use the BATHTUB to brush my teeth and clean my face. Unacceptable. Third, when you close the bathroom door there was a huge hole on the bottom of it. That I can deal with. But also large chunks of dust and dibris from the door with stuck in the door, so when you closed it to use the bathroom, you could see that for a VERY long time, no one has bothered to clean behind the door.
Lastly, in the shower, there were several spots where bar soap residue was on the shower and tub where previous occupants har placed their soap. How disgusting to think how poorly the shower and tub is cleaned in between occupants.
Overall, I will never be giving this hotel chain a chance, and especially the Augusta hotel. This is not a "clean" but cheap hotel.