Apartments in Ningbo

A+++! It was a wonderful stay at this hotel we were only in Ningbo for two nights but its location made it easier for us to get around quickly without wasting too much time. What really stood out with the service. The staff was always very helpful to answer question and assist us when we needed. We had issues understanding our taxi driver and they immediately stepped in to talk with the taxi driver on our behalf. Will surely stay here again.

Great hotel, conveniently located near a subway station from where you can quickly reach the city center and tourist attractions such as The Bund. The service was friendly and left nothing to be desired. We also enjoyed the breakfast buffet with Chinese and even a few western dishes (no coffee, but that’s China). I would recommend the hotel without hesitation.

This is my go-to hotel for my business travel in Ningbo area. It is located at a convenient location, not too far from the train station and the city centre, but also easy to access the outer skirt of the city without getting into rush hour traffic. The hotel is clean and the room is spacious. The included breakfast has lots to choose from. The highlight is definitely the service. Each guest is assigned with a private concierge (or butler). Every small request or question is only a text message away. My private butler 卢蕊 was able to bump me into a better room and higher floor, took care of laundry requests and provided me tips to nearby points of interests. Upon my check out, she prepared a thoughtful gift for my journey. It is always a pleasant stay at Kaiyuan.

It is quite close to the highway entrance and exit. There are plenty of parking spaces in the hotel's underground garage, and there are charging stations for Teladian. It is very close to the surrounding commercial plaza. The hotel facilities are very new, and the breakfast is rich. After all, it is a Hilton brand, and it feels good in all aspects.

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

Good hotel located just a 5 minute walk away from Tianyi square. The breakfast area was being renovated when I stayed, so didn't try the breakfast buffet. The room was clean and equipped with all basic amenities. Great value for money!

It's very convenient to get to the hotel from the highway~ Parking is convenient~ The public area and the elevator are very fragrant. I like it very much~ Probably because it was Sunday night, the front desk was very enthusiastic to upgrade the room type~ The room is very satisfactory. The facilities and bedding are very good~ The scenery outside the window is nice~ I will choose this hotel next time I come to Ningbo (*´I`*)

Service: To be honest, the five points were for the service on the day I left, but I was really dissatisfied when I checked in. It was a bit of a scam because I booked a double bed room. When I checked in, my mother asked if I could change it to a double room. The front desk told me that there was a price difference, so we said there was no need to change it. Then the front desk said that if you become a member, you can upgrade to a twin room for free. Because I had just registered on my mobile phone, the front desk asked my mother, a new user, to apply for a membership. My mother did it. At that time, I was packing my luggage and didn’t watch the operation. After my mother finished it, I realized that she had paid a membership fee of 49. May I ask? ? ? I said the free upgrade would cost 49 yuan, so why don’t I just add 49 yuan to get a double bed? The difference in price between a double bed and a twin bed is just 49, and the room I booked can be refunded, and I can still get Ctrip points. It is a very unreasonable inducement to spend. If I am not too lazy to make a fuss when I am away from home, I would like to complain about fraud. It is clearly stated that there will be a free upgrade. Such a large circle requires us to pay. If we have a choice, we will not stay at Orange Crystal again. Your words are very problematic. It should be Huazhuhui. I did it in Beijing because he told me that I have to pay. It was possible to upgrade, so I did it. I was told in advance that I thought it was okay, but saying it was free and charging money at the same time was really a bit embarrassing. It felt like I wanted it at the same time. After taking our money, I still want to thank you for upgrading us🫠 This time I chose Crystal Orange because the breakfast was good. This restaurant is also newly opened and the facilities are relatively new. It is indeed good to experience it, but this insincere operation is really disgusting👋

The hotel was very nice and close to a subway station. The room looked very nice and the bed was comfortable. I liked how the vanity mirror has a light. I didn’t like how although I had the “do not disturb” sign on my door, someone still came in to clean my room but also threw away a bag I wanted to keep. I was highly displeased about that. Other than that the stay was nice. I also liked how the check out time is at 4pm instead of noon.

Great stay! Staff is very polite and service-minded. The breakfast is good as well. Rooms are of decent size as well, recommended!