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Extremely comfortable beds and pillows, which let you go into a deep sleep. Great location just at the ADNEC. Very clean, and very friendly and nice staff. Breakfast is great. I really recommend it for business or leisure trips.

This hotel is one of the best hotels in the town. Daniel, the receptionist, is one of the best whom I’ve ever dealt with. He gave my family a sea view room with an early check in without asking anything in return. I have to say that I loved everything, and I will always come back!

We stayed in the Conrad Etihad Towers for 3 nights. The room layout including bathroom and especially the bed are all very comfortable. Even though the hotel is already 12 years old, the room looked like new and the lobby is one of the biggest and most beautiful I have ever seen. Amenities like water, tea & coffee are well stocked. The staff of reception, housekeeping and the F&B dept are very well trained, friendly and professional. The high service level gives you a welcoming feeling. Our overall experience was very good, but some improvement should be done on the beach side/bar staff. - A lot of sun umbrellas are broken, but still on the beach which makes it difficult to find a working one. - The towels could do with a replacement. - The staff on the beach side is not pro active and hard to find (they must have a good hiding place somewhere). You have to do everything yourself. - Tonight we were looking forward to a relaxing drink at the beach bar, but when we arrived at 07.40 PM the bar tender told us the bar was closed and we had to go to the Vakava restaurant for a drink, which we didn’t want as we were not dressed for the occasion. When I shared my understanding that the bar opening times was at least until 8 PM, he was so kind to poor us a drink. We noticed other people got chips and nuts, but 3 nights in a row there were only olives for us. - It looks like there is lack of management on the beach side. - The beach area is not well cleaned, because we saw a lot of cigarette butts and plastic garbage. We would like to thank the rest of the staff for the pleasant stay!

I arrived on a night flight and appreciated the convenience of the hotel's shuttle bus located outside terminal A. The 24/7 Costa Coffee was a lifesaver for my late-night hunger. The staff were helpful, and the room was clean. However, the only downside was that most of the TV channels were not working.

We attended our son's wedding at the Fairmont Bab Al Bahr during the second week of March. The hotel is a beautiful resort property, with great amenities and a wonderful view of the Grand Mosque. What set this hotel apart is the superb service and care provided by the entire staff at Fairmont over the duration of our stay. With more than a hundred guests in our collective party, they managed to make everyone comfortable and well cared for. From the reception to the concierge to the wait staff in the restaurants to housekeeping, everyone was attentive and friendly. While it is always hard to remember every name - and one inevitably leaves someone out - we do want to especially recognize Fidan Aghayeva (Restaurant Manager) and her team, Cyril Anne Amorato (Assistant Sales Manager) and her team, Zahid, Jose, Rajeev, Tariq, Joshua, Raymond, Roy, Serian, and so many more. Thank you all for taking such good care of us! We will definitely recommend Fairmont Bab Al Bahr hotel to our friends and family.

Everything was great! We also had a good rest at the hotel on the roof in the pool, where caring excellent staff, especially the cool Ishan Anuradha, helped both in the gym and in the pool, and gave disposable tableware, generally a great person! Всё было привосходно! Хорошо отдохнули и в отеле на крыше в бассейне, там заботливый отличный персонал особенно классный Ishan Anuradha он и в тренажёрном зале помог, и в бассейне, и дал одноразовую посуду, вообще отличный парень!

We have been to many hotels in Abu Dhabi and I must say that Marriott Downtown is byfar our favorite and have been going there everytime we go to Abu Dhabi now. They have great food, attentive and curtious staff. From the housekeeping to the restaurants and to the Lounge! Miss George, Osama, Michelle, Christian, too bad I cannot name everyone here! Can't wait to go back:-)

Approximately 30 minutes away from Abu Dhabi airport, Copthorne Downton is perfectly placed for all your needs. Shopping mall, Ferrari World, Yas marina are all 19 minutes away by car. Room was spacious and very homely. Ladies at reception are real strength, dealing with no matter how big a problem with speed and efficiency. The concierge was very helpful and courteous. All the staff were eager to make my stay as comfortable as possible I will definitely come back as I felt genuinely welcomed.

Requested for connecting rooms and the hotel was nice to provide. Super spacious plus there’s a living room area in between the connecting rooms. Nice stay.

Accessible location, room is spacious but windows are small, limited view. The lobby is small, architectural design was nicely maintain. Breakfast is not so special Same in lobby caffe but good atmosphere. Staffs are approachable. Thank you