Hotels With Airport pickup service in Capital Region, Iceland

If a hostel and a hotel had a baby then you can be sure it's name would be Cityhub! It's a hostel but with a hotel vibe. I'm going to break the review down based on my opinion Location (5/5 stars) Well it's not called VillageHub right?! So yes it is located downtown close to all the bars and restaurants. To put into perspective, round the corner is where you will find the famous Lebowski bar (which I'm sure you have already penned it down on your list). You're in walking distance of all other tourist spots in the city. Parking (no rating) You can skip this part of you're not planning on driving whilst in Iceland. For those of you that are renting a car, parking was a nightmare in Reykjavik and outside Cityhub you will find a few parking spots if you're lucky. I never understood the parking system in Iceland so I did the lazy and parked in the multi storey car park which is a stone throw away from the place. It cost me roughly between12 - 14£ to leave my car there overnight. Staff (5/5 stars) I had some complications with my booking and had to rebook but this was no fault of CityHub. The staff were super calm and helpful in putting me at ease. During my stay there I had interactions with a few and they were all super amazing! I noticed the lengths they would go to help the guests with queries even not related to the place. They would always engage in conversations and share their experiences with the guests. Lauren helped me check-in and gave me a tour of the facilities. She recommended a few things to do around the city and they didn't disappoint. I feel that the city tax we pay should go to Lauren! Isabella is super chilled and was helpful too with mainly things around Iceland and sorting out my booking issue which btw had nothing to do with her and the property. Julia and iria were the others who were also helpful. Definitely worthy assets to company! Well done team! Property and facilities (5/5) So here's the thing, the property identifies as a hostel but it really isn't. Let me tell you why. Instead of bunk beds, they have bunk pods cleverly designed like two ”L's” in Tetris. Each pod has a comfy mattress and usb charging ports on both sides. You have ample space at the end of the bed to leave two medium sized luggages. You also have two plugs, a table, a shelf and railing with hangers. Towels are also included. The room also had a phone holder on the wall which I personally used to watch the football but don't let me get in the way of how imaginative you could get with this. There's separate communal showers and toilets for male and females. They are always spotless clean and are stocked with ”Rituals” body wash and shampoo. I've stayed in five star hotels and even they don't provide beautiful smelling products like these! The property has 93 rooms and situated on the rooftop is a hot tub that can easily fit five people. Down in the lobby, lies the kitchen and dining area. Its well equipped with a fridge, microwave and a coff

Kex… Ugh such a frustrating review to write. I really wanted to like the Kex hostel it has its good points, but overall was the worst hostel stay I have had in Iceland. I’ll give you my very detailed opinion. The Bad… -Lacking in the toilet paper department!!! We were on floor 4 there were several private bathrooms with showers and also separate locker room style bathrooms. At 7:30 AM I ran to the bathroom after finishing my business realized there was no TP! Ugh. Anyway afterwards I looked through the different open stalls with toilets. Only 3 toilets on the whole 4th floor had TP! To me having adequate TP is an essential thing. The bathrooms weren’t restocked until 10AM ish. And we aren’t even in peak tourist season. We mentioned the issue to the staff and they said “just call next time you need something” kinda hard to “just call” when you have already done your business in the bathroom and you need something to wipe with! They need to have staff check the bathrooms more frequently. -The kitchen is sad in the “equipment” department. One of the reasons we stay at hostels is to cook our own food. Maybe they are trying to push buying food from their restaurant. I get that they get a lot of traffic. But the cooking pan selection is -Terrible- nasty old pans that the thrift shop would discard. Janky handles, and interior coating mega gouged out. Don’t come here expecting to cook at least on level 4. -No way to make coffee!!! Again they probably want you to pay for their breakfast. But there is no option to make coffee. No coffee pot, machine, or way to make a filter pour over etc. Don’t bring coffee grounds expecting to make your morning brew. There was an electric kettle, but again no way to make coffee unless you brought instant. -The showers need a good bleach and scrub. The walls had black mold growing on them. Considering the fact that Kex was our most expensive hostel in Iceland (we paid 20,906 for a private double, with linens, and shared bathrooms…or $153 US) compare Kex to the Svjarborg in Stykkisholmer $90 US or Halfdan HI Hostel $63 US ( in both we had a private double & shared bath) but both were awesome and had a fully equipped kitchen with decent quality pots, options to make coffee, and plenty of toilet paper. I understand that being in the city we can expect to pay more. BUT I expect that price to include: -enough toilet paper -a means to make coffee -decent cookware. The good… -The location is great. Easy walking distance to the main shops/streets. And the ocean right across the highway. -Awesome “vibe” cool decor, lots of couches/lounge areas. -Entertaining/Social. In the evening there was group song trivia in the main area, and in another a live band. -Our room a private double with shared bathroom was large, and we slept well. (Note: I have never stayed in a “quiet” hostel so I always travel with a sleep soundtrack on my phone and a melatonin) -The staff was all polite In conclusion, I have traveled on 4 contine

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

The hotel boasts a fantastic location in a bustling area, offering convenience for guests. The reception desk is exceptionally helpful, and the restaurant staff, particularly during breakfast, are outstanding. Wish the breakfast had more hot food variety and also better coffee options (only had filter coffee), neverthless still a great breakfast spread.The hotel comprises a modern half and an older section, but both segments provide all necessary amenities. Easy access to taxis and the nearby bus stop, which is ideal for convenient Iceland tour pick-ups. Overall, a comfortable stay with excellent service and accessibility.

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

The hostel was clean and warm, the rooms were well laid out, with a safe for each person. It's such an odd looking building, but that's definitely part of the charm! The large kitchen/common area looks cool both from within and from the street looking up at it: the huge windows, and the warm coloured, up-lit walls make it so cosy! The hostel is spitting distance from Hallgrimskirkja, you can see it from the common room windows. This means you're in the heart of the city - great if you have no transport! It does mean you're in the heart of the tourist traps too... so any shop nearby (with the exception of Kronan stores) will be more expensive than those further afield. The staff leave you to do your own thing, the cleaners are all super friendly, the showers are always hot, and in decent condition. It really exceeded my expectations. I might have wished for an onsite bar or cafe for socializing, but everything is so expensive in Iceland that I was glad of the lack of temptation! And if you do need that sort of diversion, the B47 Hostel, which occupies the lower floors of the same building, has something like that. I'm sure it would have been okay to use it.

We had a wonderful few days in Iceland and thought this was a great place to stay. It is a little bit out of the centre (although we enjoyed our walk into downtown Reykjavik and back), but both the two fantastic tours we went on picked up directly from our hotel. Comfortable room, lovely view, friendly and helpful staff and we really enjoyed the breakfast buffet! It's close to the Botanic Gardens, which we enjoyed visiting and we were really lucky with the most beautiful weather (with added bonus of the Northern Lights!). Thank you for a lovely stay.

The staff, accommodations, and location at the Reykjavik Residence Hotel were exceptional! We traveled with 3 families from the USA to Iceland with our elderly parents as part of our dad's 80th birthday bucket list. We corresponded with the hotel staff via email before our trip and they were very prompt and helpful in answering questions. You never know when you're emailing a hotel operation if you'll even get a reply. Imagine our delight when they replied quickly and were extremely helpful, even with offering restaurant suggestions or to call taxis for us. We organized the airport pickup car service which made our arrival very easy. With 6 people and lots of luggage, the car size was adequate and driver very professional. The driver took us to the hotel reception desk. We'd taken a red-eye flight and the hotel staff greeted us with a very warm welcome. They offered us coffee, a place to sit, and use of bathrooms. The reception area was comfortable and the bathroom even had a full-size luxurious tiled shower if needed (definitely not a truck stop shower here!). Our rooms weren't ready so they stored our luggage at no charge and were very accommodating when we needed to retrieve items. Upon check-in, they called a taxi to transport us and our luggage and to the building. It was only a few minutes walk, but this was very thoughtful considering it was a cold and windy winter day. Our building was newly renovated and was very clean and fresh. We had rooms on the basement level, the main level, and the top floor. Each room was spacious, had a large kitchen, and clean and comfortable bathrooms. The basement room had a full-size sliding door that walked outside. The top room had a mini balcony that overlooked the harbor. We'd read some reviews about a sulphur smell in the bathrooms or the water supply. We didn't experience this at all. In fact, we routinely filled our water bottles with the tap water in the rooms and it was perfect to drink. They performed daily housekeeping service automatically and we left laundry one day which was returned within 24 hours with no problems. Definitely take the breakfast option. The bread is baked fresh, filled with air pockets and crusty outside. Hard boiled eggs, fresh fruit, yogurt (skyr), meats, and cheese. This was a great way to start the day. Coffee was included in the room and the kitchens also had mini-fridges which included a supply of milk and apple juice. The beds were very comfortable and rooms were well-heated. Wi-fi was fast and included. We spent one week at the hotel and highly recommend staying here. It was the size and layout of an apartment, with the amenities and service of a 5-star hotel. Things to watch out for: If you're traveling with others, try to arrange to be in the same building. The buildings are definitely spread out and are a far distance from the reception area. If we'd been in separate buildings, it would have been much more difficult t

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

This hotel is in the perfect location. Bus stop no9 outside where all the trips pick up/drop off. Lovely self service breakfast with plenty of choice. Lovely, warm and cosy environment, when you come in from the cold. Our room 417 was very quiet and had a balcony. Room temperature is adjustable, which is good depending on weather. Very quiet location.

If a hostel and a hotel had a baby then you can be sure it's name would be Cityhub! It's a hostel but with a hotel vibe. I'm going to break the review down based on my opinion Location (5/5 stars) Well it's not called VillageHub right?! So yes it is located downtown close to all the bars and restaurants. To put into perspective, round the corner is where you will find the famous Lebowski bar (which I'm sure you have already penned it down on your list). You're in walking distance of all other tourist spots in the city. Parking (no rating) You can skip this part of you're not planning on driving whilst in Iceland. For those of you that are renting a car, parking was a nightmare in Reykjavik and outside Cityhub you will find a few parking spots if you're lucky. I never understood the parking system in Iceland so I did the lazy and parked in the multi storey car park which is a stone throw away from the place. It cost me roughly between12 - 14£ to leave my car there overnight. Staff (5/5 stars) I had some complications with my booking and had to rebook but this was no fault of CityHub. The staff were super calm and helpful in putting me at ease. During my stay there I had interactions with a few and they were all super amazing! I noticed the lengths they would go to help the guests with queries even not related to the place. They would always engage in conversations and share their experiences with the guests. Lauren helped me check-in and gave me a tour of the facilities. She recommended a few things to do around the city and they didn't disappoint. I feel that the city tax we pay should go to Lauren! Isabella is super chilled and was helpful too with mainly things around Iceland and sorting out my booking issue which btw had nothing to do with her and the property. Julia and iria were the others who were also helpful. Definitely worthy assets to company! Well done team! Property and facilities (5/5) So here's the thing, the property identifies as a hostel but it really isn't. Let me tell you why. Instead of bunk beds, they have bunk pods cleverly designed like two ”L's” in Tetris. Each pod has a comfy mattress and usb charging ports on both sides. You have ample space at the end of the bed to leave two medium sized luggages. You also have two plugs, a table, a shelf and railing with hangers. Towels are also included. The room also had a phone holder on the wall which I personally used to watch the football but don't let me get in the way of how imaginative you could get with this. There's separate communal showers and toilets for male and females. They are always spotless clean and are stocked with ”Rituals” body wash and shampoo. I've stayed in five star hotels and even they don't provide beautiful smelling products like these! The property has 93 rooms and situated on the rooftop is a hot tub that can easily fit five people. Down in the lobby, lies the kitchen and dining area. Its well equipped with a fridge, microwave and a coff

Kex… Ugh such a frustrating review to write. I really wanted to like the Kex hostel it has its good points, but overall was the worst hostel stay I have had in Iceland. I’ll give you my very detailed opinion. The Bad… -Lacking in the toilet paper department!!! We were on floor 4 there were several private bathrooms with showers and also separate locker room style bathrooms. At 7:30 AM I ran to the bathroom after finishing my business realized there was no TP! Ugh. Anyway afterwards I looked through the different open stalls with toilets. Only 3 toilets on the whole 4th floor had TP! To me having adequate TP is an essential thing. The bathrooms weren’t restocked until 10AM ish. And we aren’t even in peak tourist season. We mentioned the issue to the staff and they said “just call next time you need something” kinda hard to “just call” when you have already done your business in the bathroom and you need something to wipe with! They need to have staff check the bathrooms more frequently. -The kitchen is sad in the “equipment” department. One of the reasons we stay at hostels is to cook our own food. Maybe they are trying to push buying food from their restaurant. I get that they get a lot of traffic. But the cooking pan selection is -Terrible- nasty old pans that the thrift shop would discard. Janky handles, and interior coating mega gouged out. Don’t come here expecting to cook at least on level 4. -No way to make coffee!!! Again they probably want you to pay for their breakfast. But there is no option to make coffee. No coffee pot, machine, or way to make a filter pour over etc. Don’t bring coffee grounds expecting to make your morning brew. There was an electric kettle, but again no way to make coffee unless you brought instant. -The showers need a good bleach and scrub. The walls had black mold growing on them. Considering the fact that Kex was our most expensive hostel in Iceland (we paid 20,906 for a private double, with linens, and shared bathrooms…or $153 US) compare Kex to the Svjarborg in Stykkisholmer $90 US or Halfdan HI Hostel $63 US ( in both we had a private double & shared bath) but both were awesome and had a fully equipped kitchen with decent quality pots, options to make coffee, and plenty of toilet paper. I understand that being in the city we can expect to pay more. BUT I expect that price to include: -enough toilet paper -a means to make coffee -decent cookware. The good… -The location is great. Easy walking distance to the main shops/streets. And the ocean right across the highway. -Awesome “vibe” cool decor, lots of couches/lounge areas. -Entertaining/Social. In the evening there was group song trivia in the main area, and in another a live band. -Our room a private double with shared bathroom was large, and we slept well. (Note: I have never stayed in a “quiet” hostel so I always travel with a sleep soundtrack on my phone and a melatonin) -The staff was all polite In conclusion, I have traveled on 4 contine

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

The hotel boasts a fantastic location in a bustling area, offering convenience for guests. The reception desk is exceptionally helpful, and the restaurant staff, particularly during breakfast, are outstanding. Wish the breakfast had more hot food variety and also better coffee options (only had filter coffee), neverthless still a great breakfast spread.The hotel comprises a modern half and an older section, but both segments provide all necessary amenities. Easy access to taxis and the nearby bus stop, which is ideal for convenient Iceland tour pick-ups. Overall, a comfortable stay with excellent service and accessibility.

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

The hostel was clean and warm, the rooms were well laid out, with a safe for each person. It's such an odd looking building, but that's definitely part of the charm! The large kitchen/common area looks cool both from within and from the street looking up at it: the huge windows, and the warm coloured, up-lit walls make it so cosy! The hostel is spitting distance from Hallgrimskirkja, you can see it from the common room windows. This means you're in the heart of the city - great if you have no transport! It does mean you're in the heart of the tourist traps too... so any shop nearby (with the exception of Kronan stores) will be more expensive than those further afield. The staff leave you to do your own thing, the cleaners are all super friendly, the showers are always hot, and in decent condition. It really exceeded my expectations. I might have wished for an onsite bar or cafe for socializing, but everything is so expensive in Iceland that I was glad of the lack of temptation! And if you do need that sort of diversion, the B47 Hostel, which occupies the lower floors of the same building, has something like that. I'm sure it would have been okay to use it.

We had a wonderful few days in Iceland and thought this was a great place to stay. It is a little bit out of the centre (although we enjoyed our walk into downtown Reykjavik and back), but both the two fantastic tours we went on picked up directly from our hotel. Comfortable room, lovely view, friendly and helpful staff and we really enjoyed the breakfast buffet! It's close to the Botanic Gardens, which we enjoyed visiting and we were really lucky with the most beautiful weather (with added bonus of the Northern Lights!). Thank you for a lovely stay.

The staff, accommodations, and location at the Reykjavik Residence Hotel were exceptional! We traveled with 3 families from the USA to Iceland with our elderly parents as part of our dad's 80th birthday bucket list. We corresponded with the hotel staff via email before our trip and they were very prompt and helpful in answering questions. You never know when you're emailing a hotel operation if you'll even get a reply. Imagine our delight when they replied quickly and were extremely helpful, even with offering restaurant suggestions or to call taxis for us. We organized the airport pickup car service which made our arrival very easy. With 6 people and lots of luggage, the car size was adequate and driver very professional. The driver took us to the hotel reception desk. We'd taken a red-eye flight and the hotel staff greeted us with a very warm welcome. They offered us coffee, a place to sit, and use of bathrooms. The reception area was comfortable and the bathroom even had a full-size luxurious tiled shower if needed (definitely not a truck stop shower here!). Our rooms weren't ready so they stored our luggage at no charge and were very accommodating when we needed to retrieve items. Upon check-in, they called a taxi to transport us and our luggage and to the building. It was only a few minutes walk, but this was very thoughtful considering it was a cold and windy winter day. Our building was newly renovated and was very clean and fresh. We had rooms on the basement level, the main level, and the top floor. Each room was spacious, had a large kitchen, and clean and comfortable bathrooms. The basement room had a full-size sliding door that walked outside. The top room had a mini balcony that overlooked the harbor. We'd read some reviews about a sulphur smell in the bathrooms or the water supply. We didn't experience this at all. In fact, we routinely filled our water bottles with the tap water in the rooms and it was perfect to drink. They performed daily housekeeping service automatically and we left laundry one day which was returned within 24 hours with no problems. Definitely take the breakfast option. The bread is baked fresh, filled with air pockets and crusty outside. Hard boiled eggs, fresh fruit, yogurt (skyr), meats, and cheese. This was a great way to start the day. Coffee was included in the room and the kitchens also had mini-fridges which included a supply of milk and apple juice. The beds were very comfortable and rooms were well-heated. Wi-fi was fast and included. We spent one week at the hotel and highly recommend staying here. It was the size and layout of an apartment, with the amenities and service of a 5-star hotel. Things to watch out for: If you're traveling with others, try to arrange to be in the same building. The buildings are definitely spread out and are a far distance from the reception area. If we'd been in separate buildings, it would have been much more difficult t

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

This hotel is in the perfect location. Bus stop no9 outside where all the trips pick up/drop off. Lovely self service breakfast with plenty of choice. Lovely, warm and cosy environment, when you come in from the cold. Our room 417 was very quiet and had a balcony. Room temperature is adjustable, which is good depending on weather. Very quiet location.

If a hostel and a hotel had a baby then you can be sure it's name would be Cityhub! It's a hostel but with a hotel vibe. I'm going to break the review down based on my opinion Location (5/5 stars) Well it's not called VillageHub right?! So yes it is located downtown close to all the bars and restaurants. To put into perspective, round the corner is where you will find the famous Lebowski bar (which I'm sure you have already penned it down on your list). You're in walking distance of all other tourist spots in the city. Parking (no rating) You can skip this part of you're not planning on driving whilst in Iceland. For those of you that are renting a car, parking was a nightmare in Reykjavik and outside Cityhub you will find a few parking spots if you're lucky. I never understood the parking system in Iceland so I did the lazy and parked in the multi storey car park which is a stone throw away from the place. It cost me roughly between12 - 14£ to leave my car there overnight. Staff (5/5 stars) I had some complications with my booking and had to rebook but this was no fault of CityHub. The staff were super calm and helpful in putting me at ease. During my stay there I had interactions with a few and they were all super amazing! I noticed the lengths they would go to help the guests with queries even not related to the place. They would always engage in conversations and share their experiences with the guests. Lauren helped me check-in and gave me a tour of the facilities. She recommended a few things to do around the city and they didn't disappoint. I feel that the city tax we pay should go to Lauren! Isabella is super chilled and was helpful too with mainly things around Iceland and sorting out my booking issue which btw had nothing to do with her and the property. Julia and iria were the others who were also helpful. Definitely worthy assets to company! Well done team! Property and facilities (5/5) So here's the thing, the property identifies as a hostel but it really isn't. Let me tell you why. Instead of bunk beds, they have bunk pods cleverly designed like two ”L's” in Tetris. Each pod has a comfy mattress and usb charging ports on both sides. You have ample space at the end of the bed to leave two medium sized luggages. You also have two plugs, a table, a shelf and railing with hangers. Towels are also included. The room also had a phone holder on the wall which I personally used to watch the football but don't let me get in the way of how imaginative you could get with this. There's separate communal showers and toilets for male and females. They are always spotless clean and are stocked with ”Rituals” body wash and shampoo. I've stayed in five star hotels and even they don't provide beautiful smelling products like these! The property has 93 rooms and situated on the rooftop is a hot tub that can easily fit five people. Down in the lobby, lies the kitchen and dining area. Its well equipped with a fridge, microwave and a coff

Kex… Ugh such a frustrating review to write. I really wanted to like the Kex hostel it has its good points, but overall was the worst hostel stay I have had in Iceland. I’ll give you my very detailed opinion. The Bad… -Lacking in the toilet paper department!!! We were on floor 4 there were several private bathrooms with showers and also separate locker room style bathrooms. At 7:30 AM I ran to the bathroom after finishing my business realized there was no TP! Ugh. Anyway afterwards I looked through the different open stalls with toilets. Only 3 toilets on the whole 4th floor had TP! To me having adequate TP is an essential thing. The bathrooms weren’t restocked until 10AM ish. And we aren’t even in peak tourist season. We mentioned the issue to the staff and they said “just call next time you need something” kinda hard to “just call” when you have already done your business in the bathroom and you need something to wipe with! They need to have staff check the bathrooms more frequently. -The kitchen is sad in the “equipment” department. One of the reasons we stay at hostels is to cook our own food. Maybe they are trying to push buying food from their restaurant. I get that they get a lot of traffic. But the cooking pan selection is -Terrible- nasty old pans that the thrift shop would discard. Janky handles, and interior coating mega gouged out. Don’t come here expecting to cook at least on level 4. -No way to make coffee!!! Again they probably want you to pay for their breakfast. But there is no option to make coffee. No coffee pot, machine, or way to make a filter pour over etc. Don’t bring coffee grounds expecting to make your morning brew. There was an electric kettle, but again no way to make coffee unless you brought instant. -The showers need a good bleach and scrub. The walls had black mold growing on them. Considering the fact that Kex was our most expensive hostel in Iceland (we paid 20,906 for a private double, with linens, and shared bathrooms…or $153 US) compare Kex to the Svjarborg in Stykkisholmer $90 US or Halfdan HI Hostel $63 US ( in both we had a private double & shared bath) but both were awesome and had a fully equipped kitchen with decent quality pots, options to make coffee, and plenty of toilet paper. I understand that being in the city we can expect to pay more. BUT I expect that price to include: -enough toilet paper -a means to make coffee -decent cookware. The good… -The location is great. Easy walking distance to the main shops/streets. And the ocean right across the highway. -Awesome “vibe” cool decor, lots of couches/lounge areas. -Entertaining/Social. In the evening there was group song trivia in the main area, and in another a live band. -Our room a private double with shared bathroom was large, and we slept well. (Note: I have never stayed in a “quiet” hostel so I always travel with a sleep soundtrack on my phone and a melatonin) -The staff was all polite In conclusion, I have traveled on 4 contine

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

The hotel boasts a fantastic location in a bustling area, offering convenience for guests. The reception desk is exceptionally helpful, and the restaurant staff, particularly during breakfast, are outstanding. Wish the breakfast had more hot food variety and also better coffee options (only had filter coffee), neverthless still a great breakfast spread.The hotel comprises a modern half and an older section, but both segments provide all necessary amenities. Easy access to taxis and the nearby bus stop, which is ideal for convenient Iceland tour pick-ups. Overall, a comfortable stay with excellent service and accessibility.

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

The hostel was clean and warm, the rooms were well laid out, with a safe for each person. It's such an odd looking building, but that's definitely part of the charm! The large kitchen/common area looks cool both from within and from the street looking up at it: the huge windows, and the warm coloured, up-lit walls make it so cosy! The hostel is spitting distance from Hallgrimskirkja, you can see it from the common room windows. This means you're in the heart of the city - great if you have no transport! It does mean you're in the heart of the tourist traps too... so any shop nearby (with the exception of Kronan stores) will be more expensive than those further afield. The staff leave you to do your own thing, the cleaners are all super friendly, the showers are always hot, and in decent condition. It really exceeded my expectations. I might have wished for an onsite bar or cafe for socializing, but everything is so expensive in Iceland that I was glad of the lack of temptation! And if you do need that sort of diversion, the B47 Hostel, which occupies the lower floors of the same building, has something like that. I'm sure it would have been okay to use it.

We had a wonderful few days in Iceland and thought this was a great place to stay. It is a little bit out of the centre (although we enjoyed our walk into downtown Reykjavik and back), but both the two fantastic tours we went on picked up directly from our hotel. Comfortable room, lovely view, friendly and helpful staff and we really enjoyed the breakfast buffet! It's close to the Botanic Gardens, which we enjoyed visiting and we were really lucky with the most beautiful weather (with added bonus of the Northern Lights!). Thank you for a lovely stay.

The staff, accommodations, and location at the Reykjavik Residence Hotel were exceptional! We traveled with 3 families from the USA to Iceland with our elderly parents as part of our dad's 80th birthday bucket list. We corresponded with the hotel staff via email before our trip and they were very prompt and helpful in answering questions. You never know when you're emailing a hotel operation if you'll even get a reply. Imagine our delight when they replied quickly and were extremely helpful, even with offering restaurant suggestions or to call taxis for us. We organized the airport pickup car service which made our arrival very easy. With 6 people and lots of luggage, the car size was adequate and driver very professional. The driver took us to the hotel reception desk. We'd taken a red-eye flight and the hotel staff greeted us with a very warm welcome. They offered us coffee, a place to sit, and use of bathrooms. The reception area was comfortable and the bathroom even had a full-size luxurious tiled shower if needed (definitely not a truck stop shower here!). Our rooms weren't ready so they stored our luggage at no charge and were very accommodating when we needed to retrieve items. Upon check-in, they called a taxi to transport us and our luggage and to the building. It was only a few minutes walk, but this was very thoughtful considering it was a cold and windy winter day. Our building was newly renovated and was very clean and fresh. We had rooms on the basement level, the main level, and the top floor. Each room was spacious, had a large kitchen, and clean and comfortable bathrooms. The basement room had a full-size sliding door that walked outside. The top room had a mini balcony that overlooked the harbor. We'd read some reviews about a sulphur smell in the bathrooms or the water supply. We didn't experience this at all. In fact, we routinely filled our water bottles with the tap water in the rooms and it was perfect to drink. They performed daily housekeeping service automatically and we left laundry one day which was returned within 24 hours with no problems. Definitely take the breakfast option. The bread is baked fresh, filled with air pockets and crusty outside. Hard boiled eggs, fresh fruit, yogurt (skyr), meats, and cheese. This was a great way to start the day. Coffee was included in the room and the kitchens also had mini-fridges which included a supply of milk and apple juice. The beds were very comfortable and rooms were well-heated. Wi-fi was fast and included. We spent one week at the hotel and highly recommend staying here. It was the size and layout of an apartment, with the amenities and service of a 5-star hotel. Things to watch out for: If you're traveling with others, try to arrange to be in the same building. The buildings are definitely spread out and are a far distance from the reception area. If we'd been in separate buildings, it would have been much more difficult t

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

This hotel is in the perfect location. Bus stop no9 outside where all the trips pick up/drop off. Lovely self service breakfast with plenty of choice. Lovely, warm and cosy environment, when you come in from the cold. Our room 417 was very quiet and had a balcony. Room temperature is adjustable, which is good depending on weather. Very quiet location.

Great location just outside the city which made it easy to access highways to travel. Very clean. Spacious. Amazing quick response from management whenever we had questions. We were able to check in early for a minimal fee as our flight arrived in the morning Highly recommend

The location is a little far away, the others are very good

considering this was the cheapest accommodation we could find near Reykjavik, this was very good (if basic). the room was large with 3 beds, a kitchen area and separate bathroom. everything worked (kettle/stove/fridge), no issues! was nice to be able to cook our own food. the TV even had UK channels. the bathroom was decent. there is a supermarket and subway/kebab shop opposite. the buses run nearby into town. there is a decent sized car park at the back. the heating worked well, the place got warm quickly which is what you need after being outside! felt pretty safe, you have 2 codes and 1 set of keys for the block and room. there is a laundry service available downstairs. the only thing i would criticise, is that it would have been nice to have had the towels and bedding changed in our stay- i think they only clean the rooms in-between each booking. overall , very pleased for the price. would definitely stay there again .

Very good boss, personally serviced after we arrived, knew that we stayed for another night, gave us a free upgrade, the room was new, and personally sent us into the room, the service attitude was absolutely good.

This hotel is a little away from town, making it very peaceful and quiet. We were very lucky to catch the aurora right in front of our room as this place have lesser light pollution. Room was very spacious and comfortable with a great view of the lake!

6.7 kilometers from the city center, a bit far. There are no attractions nearby. In the morning, the airport is too early for 4:00. Flybus can't pick up the hotel. You have to spend more than 3,600 Icelandic krona to fly to the Flybus terminal and transfer to Flybus to the airport. The breakfast was good, but the early departures were not willing to provide breakfast. If you want to bring breakfast out of the hotel early, you will be asked to pay extra. The original paid breakfast fee is not refundable.