Banyan Tree Bangkok map

The Hotel is certainly classy, but that comes at a price point. The rooftop terrace is spectacular. The only point which was a little sad: we arrived a bit delayed and had massive traffic jam to get to the hotel. We arrived 5:25pm and could have made it to the sunset on the rooftop. But unfortunately the check in process was for no understandable reasons very long. Tjere was absolutely no one else to check in but the boy who took out passports was obviously not very experienced. He kept on looking at the passport and searching something. In his computer. It honestly felt a bit like a bad comedy. He did that procedure for a sensational 27 minutes. But those were the minutes we lost to make it to the sunset. We arrived in the room and had to wait for the luggage to arrive. Until we arrived in the restaurant at 6:05pm the sun was already down. Besides that, the rooftop experience was still extraordinary. Least but not last also because of the waiter, who was just born for that job. The food quality was intermediate, certainly for that price ( Solid 200€ ) you can eat better, just not with that outlook.

Very dirty and unhygienic hotel. Has an old school charm but is clearly falling apart under current management. Other similar issues have been raised on other platforms but nothing has been done. 1. Toilet paper used by previous guests not replaced 2. Stain on bath tub 3. Gel like substance on bath tub 4. Peep hole is not clear 5. no reply to email 6. Told trip.com you didn't receive an email and then tell me that a call was made to our room to clarify whether an email was sent. 7. Bed side drawer cannot open 8. Drawer behind desk cannot open 9. Cabinet breaking down 10. Unfriendly staff. No one informed us where breakfast was when we checked in. Staff who asked for our room number during breakfast was unfriendly and curt. An elderly cleaner on the ground floor just ignore guests and treated me like i dont exist and just continues with what she is doing. 11. Breakfast doesnt clear cups 12. Chef shirt touched mushroom when arranging potatos 13. tooth paste stains on side of sink 14. slow in refilling food eg mixed vegetables during breakfast Can you imagine stepping into and using a bath tub with those stains and gel like substance in it, and with toilet rolls used by previous guest. And why have a peephole when you can't see anything? Is it for decoration? I also refused to touch the mushrooms after the chef shirt touched it as he was arranging the potatoes further in and we simply refused to eat it after that. It almost feels like im paying to work in banyan tree and to clean and inspect the room. Simply put would have given negative points if possible.

We enjoyed our 3 days stay in Banyan Tree Bangkok. it makes you feel at home, from the moment we arrived at the building in front of the hotel entrance, the staff will welcome you and provide top service by carrying our luggage and bring us to the lobby for check in . We were served by the staff throughout the check in process and we were offered to sit on the sofa instead of queueing for the check in. The staff were very attentive , always greet you with a smile and help us with everything. Excellence ! We will stay in this hotel if we visit BKK again. Thank you Banyan Tree Bangkok for the comfortable and happy stay.

The hotel was very great and the staffs are so nice. The swimming was also great!

Very very 10 points good , very very 10 points good, very very 10 points good, very very 10 points good, very very 10 points good