4.6/5Outstanding39 Reviews
Sudirman South Jakarta|4.62km from downtown
When I came in for breakfast, I said the room number, and a man at the door said that you must wear a mask. I brought it on immediately. After that, a woman brought me in and gave me a menu. I thought it was a semi-self-service. Order these to start recommending the front is the package and the back is the extra order I said I want to eat the self-service at no extra cost. She said that you are in-house guests?
After 15 minutes the smashed menu stayed on my table and I took it to the table next to no one
Too few dishes for breakfast, the bread can't bite
10:15 Drinks are already taken away. What time does it end?
Then when we were about to finish eating, a waiter said this in Indonesian and asked us if we wanted to order the expensive menu? Haha I can understand. Can I order that thing from you? Do not eat for free? you ask again and again
too little variety of breakfast
Take me to the table and sit down normally, you need to ask me what tea and coffee I drink or you keep selling the menu for money. Oh by the way, when I went to the self-service area to pick up things, I asked what we were drinking and said that the tea was tea bags and water and this The water waited another 20 minutes
Breakfast service has a big problem, too bad
Most of the breakfast chairs have oil residue and bread residue
fruit with worms
The breakfast room looks like a contract
The hotel room phone can't reach the service center. It takes 5-8 minutes to call twice, and then call me back in 5 minutes! poor service
I thought it was a broken phone, but it doesn't seem to be a service issue
The manager understood the matter and asked a lot of process and then asked me what my name was! I later found out that the man wasn't the manager yet.
After I found out the feedback, the manager didn't want to communicate with me either. I found an employee at random. After understanding a bunch of processes, the employee asked my name.
Later, the manager answered the phone or asked me how the process was. I asked Ctrip to communicate. The manager found an employee to fool me. Later, there was another person who called me Ms. Zhao and Mr. Lin. Zhao is male and Lin is female. is wrong