Hot Springs Hotels in Lagos State, Nigeria

I was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication. My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base. On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again. The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.

Misan and Stella at the front desk were exceptional in ensuring we were ok at check in and the food was great. All the servers like Favour, Mahmoud, Victor were super friendly. I highly recommend this hotel because of its superior customer service, amenities, clean rooms and the view from 5th floor is exceptional and the ambience is priceless. Location is perfect also, less than 30 minutes to the airport and 3 minutes walking distance to a grocery store.