Hot Springs Hotels in Osaka Prefecture, Japan

If i can give higher than 5 rating, i would do so for service. Forgot to ask for the name of the American lady (saw a USA flag pin in her uniform) at the front desk and she is so amazingly service-oriented. So with the similarly pretty superior (i guess) as she seems to be the one incharge. They told me i can be refunded with my accidental double-booking. The penalty fee was even waived. If given the chance again, we will stay in this hotel. We also love the room and all there are in it. We also love the view from our window.

When we first arrived, we went through the wrong entrance, and the front desk staff came down to meet us. The location is excellent; you just cross a pedestrian bridge outside and you're at the subway station. The service was fantastic. We were even more pleasantly surprised when we entered the room—it's definitely a very spacious room for Japan. We had no problem opening all three of our suitcases. The room facilities are very comprehensive. Every day, housekeeping cleaned the room thoroughly and replenished everything. We will definitely stay at this hotel again next time we visit Osaka.

The hotel is conveniently located right outside Sakurajima Station. The environment is nice, and the two main highlights are the hot springs and the breakfast. I soaked in the hot springs for four days straight, it was incredibly relaxing! The breakfast quality is excellent. We were traveling with my elderly mother, so we bought breakfast for her. She could sleep in, then enjoy a good meal before heading out to explore, which really helped her stay energized! Walking to Universal Studios isn't too far either, about a 15-minute walk, which is perfectly acceptable.

+The location was really nice, very serene with lots of mountains surrounding the ryokan; +Relatively easy to access (pretty far from Osaka, but close to the train station); +Staff speaks English, so you shouldn't have issues with communication; +They have a lot of instructions/maps/manuals on how to fully enjoy the ryokan, so you shouldn't have trouble figuring out the basics. ~Food was mostly ok, nothing bad or spectacular, good portions; ~Although they do have some SPA elements, it's really not a lot (basically nothing except hot springs and massage) -It's certainly on the older side (not in the sense of it being particularly historical, rather that it would benefit from some renovations), but maybe that adds to the ambiance for some people; -The actual inn territory is rather small, so you won't have much to explore without going outside. Overall, I think it's a good first ryokan to familiarize yourself with the culture a bit, but I wouldn't necessarily refer to it as particularly impressive/authentic experience.

I was skeptical before stepping in but it was a pleasant surprise. They have individual shoe cabinets for you to lock your shoes, they even provide socks to walk around the hotel. The room is very clean and smells good, bed so comfortable i slept so well. The shampoo and conditioner, face and hand wash were of great quality and necessary amenities were provided. Although its a public onsen, i love the thoughtful free ice cream after onsen which i went once throughout my 3 nights stay, the only bad memory was that at the shower area i could smell strong urine. Other than that everything was perfect. Train station very nearby, lots of food around and a Lawson just next door. I would like to book this hotel again when i return to Osaka.

The room was nice and clean, perfect for long stays for families. My kid loved free Remen, ice cream and lactic acid drinks! I enjoyed hot spring and Sauna. You can also have free laundry and paid dryers (just 100 Japanese yen). The staff are always friendly and helpful. The location is great, close to Dontonbori and Shinsainashi and metro. We stayed for three nights but loved it so much, then we booked another extra night. Highly recommend for people who come to Osaka first time!

The staff are nice offering me room on the higher floor Very nice view from the room The room is spacious with a working desk that I can work remotely. It's comfortable except the network is a bit slow.

## Pros: Conveniently located near Osaka Metro's Kitahama Station🚇, just two stops from the Umeda shopping district, and not far from Shinsaibashi. While there aren't many restaurants directly around the hotel, it's primarily surrounded by office buildings and financial institutions, adjacent to the Osaka Stock Exchange. ## Cons: Some staff members were very professional, such as a young gentleman who spoke Chinese. However, some staff had an indifferent attitude, like a middle-aged woman in the restaurant. A few individual employees displayed poor service, lacked a service-oriented mindset, and provided a very unsatisfactory experience – for instance, a young, slender Japanese female employee with her hair in a bun. I hope not to be served by her again. ## Facilities: ① The windows can be opened to a certain degree, which is very useful for regularly ventilating the room and preventing a musty smell. ② The room is small, but the layout is cleverly designed and generally quite functional. However, the shower area is too cramped, making it difficult to turn around, which negatively impacts the user experience. ## Suggestions: It would be great if the breakfast variety could be rotated every 1-2 days, and if the entry cutoff time could be adjusted to 09:30.

The room was small but very clean and well-equipped. You can pick up toiletries you need, as well as nutritional supplements and face masks, from the lobby. There's a 7-Eleven convenience store downstairs, and the service was excellent. Every day, they'd give us a spa code so we could use the hot spring anytime. The only downside is that the location is a bit far from the subway, but it's great if you enjoy walking. Facilities: Excellent Cleanliness: Very clean Environment: Good Service: Good

Was allocated a room on 2nd floor with no view. Kept curtains drawn throughout our stay, was a pity. Other than that, was a great stay overall. Enjoyed the complimentary drinks and alcohol daily. Very near to Ebisucho train station. Convenience stores are very close.