Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
There are only 4 parking spaces next to the hotel for 500 yen. If you are late, you have to park farther away.
There are many Amenities, including lotions, bath salts, and facial masks.
Free Japanese sake tasting from 5 to 8 p.m.
There are also many choices for breakfast, including curry, pickles, bread, and cheese.
The bed is a bit too thin
Location: About a 10-minute walk from Aomori Station, right on the main street, so it's very easy to find. The decor isn't brand new, but it's very well-maintained.
Service: The front desk and restaurant staff were all very warm and friendly. My experience from check-in to check-out was quite good. This hotel brand offers complimentary late-night ramen, popsicles after a hot spring bath, and Yakult in the morning. This Aomori branch also had self-serve apple juice and coffee next to the front desk, which was a nice touch.
Facilities: My room was windowless, which felt a bit overpriced for the off-peak season. However, their rooftop onsen (hot spring) is excellent. The onsen floor has Nebuta festival decorations, and the indoor and outdoor areas combined are quite spacious. There's also a sauna.
Dormy Inn chain hotels rarely disappoint me, and this still holds for Hirosaki one. It is close to Hirosaki Castle rather than Hirosaki Station, but the city has a circular bus that runs every 10 min., and the bus stop for the hotel is just across the road, so it’s not a problem for those who arrive by train.
The room is moderate in size by Japan business hotel standard, but it has the added benefits of offering relaxation onsens. As usual, its onsens have both open and indoor pools. This hotel also has cold water pool and sauna. You get free Yakult in the morning, ice pops in the afternoon till late evening. I recommend.
Facilities: The room had a very traditional Japanese feel, and the window view was absolutely stunning!
Environment: It's located right where the bus drops you off, literally right in front of the hotel.
Service: All the staff were older, white-haired individuals, but their service was excellent.
On the downside, the food was quite bad 😂. Dinner was really unappetizing, so I skipped breakfast altogether.
The onsen and breakfast were both incredible! Breakfast was buffet style with Japanese style food and lots of different drinks. I went to the onsen both when I checked in (closes at midnight) and then again in the morning before breakfast. What a treat! Staff were also very nice! The location is phenomenal as well as it's close to the station and main attractions.
Some people have said that the bed and pillows are a bit hard, but personally like it better this way as it's healthier for my back. Room is a bit older style and kind of small but I was just sleeping there anyway and so it was fine
Would definitely stay again!
This is a very old and unique hot spring hotel. We left Aomori Station at 8:10 am and hiked for five hours to the Oirase Gorge. We took the 3:00 am bus to Tsuta Onsen Station and checked in just in time. Our room was on the second floor, a Japanese-style tatami room. It was quite large, bright, clean, and comfortable. The bathroom and wash basin were shared, but very clean and hygienic, although the noise from walking in the hallway was quite noticeable in the morning. The hot springs were great, built entirely of wood, with no outdoor pool. The water was warm, and you could add cold water yourself. The dinner was nice and small, and exquisite. After dinner, we soaked in the hot springs and went to the front door to stargaze. The starry sky without light pollution was beautiful! We even saw a shooting star! It was a perfect stay! The staff were also very warm and polite, continuing their traditions! When traveling abroad, follow the local customs, observe their rules and pay attention to etiquette, and promote the good image of China.
Japanese hot spring hotel, simple, good environment. I was the only foreigner that day. It's just a few steps from Asamushi Station, but there are not many shops around and they have business hours. I arrived late that day and had no food, so I had to ask the front desk aunt to make an appointment for the hot spring. There are three, I randomly chose an empty one, the hygiene is OK, maybe there are not many people in the off-season, but if you have a cleanliness obsession, you can ignore the bath. I went to Aomori and came back late after dinner. The front desk changed to an uncle, who helped me connect to the wifi, and was quite kind. There was no hot water when I washed my face at 12 pm, and the toilet was also cold. The next morning, the water was still cold, but the toilet water was hot. When I left, the front desk changed to an old lady, who kept bowing to see me out. I wanted to smoke a cigarette in the yard before leaving, but I felt embarrassed. I waited for a while before going back to smoke one in the yard before leaving. If time is not urgent, I will stay next time and make an appointment for Japanese set meals in advance, both at noon and in the evening, (it must be early) It should be the kind that the surrounding merchants receive orders and deliver to the hotel, which is cheap and affordable.
It is highly recommended to travel by car, because the location is far from the station
There is also a self-service laundry near the hotel, which is very convenient
 Free hot springs are available every night. The bathhouse is small but enough to use.
Breakfast choice is simple and not too much money, but it is enough leftovers and tastes very good
The room is clean, or it is biased towards the suburbs, there are small insects every night but it does not affect the stay ☀️
The aunts and staff in the dining hall have a good attitude and are courteous to foreigners
The room was spacious, the food was delicious and we had a comfortable stay, but although I understand that alcohol is charged for with meals, I don't like the fact that soft drinks are also charged for (though there were some free drinks).
Apart from the food and drinks, I was very satisfied overall, so it was a shame.
Very Good
46 reviews
8.1/10
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9,6/10
Amazing
AAnonymous UserCheck-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
GGuest UserService was good. There was a staff who is stationed at the entrance, checking with guest who arrived by car. They will ask for your name, provided clear instructions of where to park. Unfortunately, I have accidentally left the lights in the car switched on. A few moments later when I was doing my check-in, the front desk staff quickly informed me about it. The facilities are good. Food is really good, very different from the other Hoshino resorts in Aomori that I have stayed. At KAI Tsugaru, it is Kaiseki instead of the usual buffet style. The staff took pains to explain and share the reason for each dish that was served. There are only 41 traditionally-furnished and generously-sized rooms offering both Western and Japanese-style designs which gives a very unique and dedicated experience as compared to other hotels which has many rooms.
GGuest UserI went on a trip with my 20-something child and my elderly mother. I had forgotten to make a reservation for a pick-up from the station, but there was someone there, so I asked and they gladly agreed.
The hot spring had a large bath and an open-air bath, and the water temperature was just right. There was also a sauna.
The changing room was also clean.
The meal plan included one night and two meals, and the amount of fish, wild vegetables, bamboo shoots and maitake mushrooms in a pot, tempura, etc. was so large that it was almost impossible to finish, and I was very satisfied.
Breakfast was not a buffet, but Japanese food.
There was no meat, so the 20-something child seemed a little disappointed.
I'm sure there was meat at the restaurant outside the plan.
Most of the guests were middle-aged to elderly, and we were the only young guests.
I was satisfied, but overall, I got the impression that it was a hot spring for the elderly, including the food and location.
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