Posted on May 9, 2026
LC666Visited Horsens for the Thomas and Uber Cup and picked this hotel as there were not many choices in the city. The location of the hotel was fine and took less than 20 minutes of driving to reach Horsens city center. The room is nicely maintained and clean. The availability of a convenience store nextdoor is a plus as games ended very late at night and it's great to have some bites after that.
However, despite that the hotel is under the Sheraton hotel chain, there were quite some areas that had fallen short of expectation. First, there were insufficient staff and you would have to wait and hope someone would turn up at the reception desk. Second, there was no amenity available, not even slippers, toothbrush and other basic things. Third, there was shortage of towels and I could only get one large towel after 10 hours of stay in the hotel, and I was never able to get a fresh one in my 4 days of stay. Bathroom mat was not available and thus the floor was always wet after shower. Lastly and most importantly, the staff failed to update my period of stay and my key card was disabled on my last day of stay. When I returned to the hotel after midnight, i could not get into my room and the reception was closed with no one there to help. I had to make a call using roaming to the helpline, and spent over 8 minutes of international calling and probably hundreds of dollars of call charge to get my key card functions again. That totally blew my trip as it should not happen in the first place. All in all, quite a dissatisfied stay.
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Price per night from£ 41
Posted on Jul 21, 2025
Gcat
Hotel is next to the museum and few supermarkets along the way. Cafes and restaurants near proximity. Breakfast has limited variety but overall a great place to stay. Service staffs were always helpful and they also allowed me to leave my luggage af checkout.
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Price per night from£ 100
Posted on Apr 23, 2023
Ailsabinbin
The hotel is a certain distance from the train station. It takes about 20 minutes to walk. It is convenient to take a taxi. The hotel breakfast is very good. The service staff is also very good. The room is big enough, very clean, the bed is very comfortable, the room has a separate balcony, there is sun in the afternoon, Drink some tea to bask in the sun and see the balcony scenery, have a different feeling
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Price per night from£ 75
Posted on Apr 29, 2025
Guest User
Viborg Hotel is conveniently located in the city vicinity amidst a scenic beautiful lake.
It was a pleasant stay with friendly staff, great breakfast menu and convenient room accommodation.
It’s an hour drive from Billund Airport and 30-minute drive to Bjerringbro where we had our business meeting.
We explored Viborg with its old and preserved buildings with cobblestone roads which reminds one of Paris.
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Price per night from£ 80
Posted on Jun 24, 2024
Guest User
This hotel allows early check-in. There were construction scaffolding outside the window of the first room. The second room had no wifi signal. It happened that my data card ran out and I could only handle things in the corridor. The third room had wifi signal. The waiters were pretty nice. They helped me take care of the room without any pushback. It's rare that this hotel has a gym. No one goes there in the morning. Although there are not many equipments, they are usable. There is free coffee. There are two-in-one towels, shower gel and shampoo, and you can bring your own toothbrush.
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Price per night from£ 63
Posted on Oct 2, 2024
Yayazhukaiwaji
It's not the same as I imagined. It's a designer hotel. The photos of black people sleeping inside are quite scary. The room is big and the location is good
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Price per night from£ 121
Posted on Aug 3, 2024
XixiCheungThe front desk staff was friendly and helpful, but the corridor had a strange smell, a suffocating feeling or smelly feet, I can't tell, and the corridor looked dirty!
The room hygiene and layout are unreasonable, especially the desk that can be used as an office, which is very unreasonable and the seat is very uncomfortable. I was forced to change to another leisure chair!
I thought the sheets were not clean and this caused me to have an allergic reaction. I left with a rash all over my face on the last day, but out of politeness I did not raise any complaints!
The location close to the train station is an advantage!
My stay was not short, but I don't recommend it. I lived there for a week in an uncomfortable environment and it was very stressful!
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Price per night from£ 83
Posted on Jul 23, 2025
Anonymous User
We had a nice big room with beautiful nature view. The breakfast was delicious. We’ve enjoyed the adults only spa (even it costs in addition). The roof top pool is amazing and the service was excellent. We would book it again.
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Price per night from£ 107
Posted on Sep 8, 2025
M16717****
Aarhus is a beautiful town, and this hotel has a great environment with a rich breakfast spread and good service overall. While the facilities aren't brand new, there's a well-stocked supermarket about a fifteen-minute walk away.
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Price per night from£ 55
Posted on Oct 16, 2023
Anonymous UserGreat hotel, but please book directly via the homepage. On Trip.com you have to pay significantly more because you have to pay extra at the hotel.
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Price per night from£ 86