Phenomenal location for airport access, affordable, and frankly a wonderful hotel! Literally meters from the terminal entrance, the train station entrance, and a Rewe supermarket (which appears to be 24 hours, or close to it!). I am baffled why they would use a fluffy carpet in the halls when clearly most customers will have suitcases... that was a genuine annoyance... apart from that I love this hotel.
Wir haben 2 Tage mit unseren Enkeln verbracht.
Das Hotel ist für Kinder sehr geeignet. Das Spieleland,das Bastelzimmer und die Schwimmhalle haben uns gut gefallen.
Der Außenspielplatz könnte noch etwas attraktiver werden.
Das Personal ist sehr freundlich und hilfsbereit.
Als ganz besonderes Angebot schätzen wir die Großzügigkeit vom Hotel, dass man auch am Abreisetag noch alle Bereiche des Hotels nutzen darf und nur die Zimmer geräumt werden müssen. Das haben wir bisher noch nie in einem deutschen Hotel erlebt.
Wir werden auf jeden Fall wiederkommen.
The location of the hotel at the airport obviously is excellent. However, there was a long check in queue and the check in machine did not work. No luggage carts available in vicinity to the hotel (more an airport deficiency!). The room was booked as a double room, but these were just two twin beds put together, which was not appreciated. The room was clean - in the hallway more vacuum cleaning needed.
Wonderful! My last stay has been for 5 years, but you don't see the hotel. Specially, the friendly, careful, but unimpersive staff is to mention. You realize that everyone here is in the heart that you feel well, relaxed and willing to come back. After the current stay I wonder why it took so long that I was back there, although I enjoyed many weekends in hotels with spa just in winter.
There is something to improve? Some saunas are a little small depending on the number of visitors and there may be more showers. But important is that everything worked and there was no maintenance bust.
I'd like to come back, even soon.
Das Hotel legt großen Wert auf Nachhaltigkeit. Das Frühstück war vielfältig und reichhaltig. Es gab verschiedene Freizeitmöglichkeiten. Das Servicepersonal war höflich und aufmerksam.
The reception was very friendly;
Unfortunately, there weren't enough seats for breakfast, except outside, which was too cold; the service in the breakfast room was very friendly, despite the high volume of guests.
The room was okay, but unfortunately, the hairdryer and the lamp on the desk weren't working either;
What I didn't like was that they charged extra for parking.
The hotel's location is very good, as you can reach the historic sites or the city center on foot in a reasonable amount of time, and there's also a bus service nearby.
Im Großen und Ganzen ein toller Aufenthalt mit Übernachtung.
Waren das erste mal hier.
Es gab sehr viel zu bestaunen und sehr viele interessante Attraktionen.
Beim Frühstück gab es mind. 30 min keine Löffel, weder Groß noch Klein. Diese wurden u.a. benötigt um normal Müsli essen zu können. Auch nach meinem Hinweis an das Service Personal ist nichts passiert.
Personal war auch zu 98% top, Ausnahmen gibt es fast immer, z.B. im Fast Food Restaurant ist mir eine Dame aufgefallen die stark genervt war und das auch gezeigt hat und ein älterer Rettungsschwimmer hat uns ziemlich unfreundlich angesprochen als wir 9:05 den großen Pool beschwimmen wollten, der ja 9 Uhr öffnet aber noch mit einer Schwimmleine abgegrenzt war, war etwas unscheinbar und wussten wir nicht.
It was nice to stay here. Good and pleasant hotel. The only thing I was charged twice, one time by trip.com and hotel. So multiply your amount *2 and enjoy your stay)))
Despite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna.
A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices.
The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed
Very Good
114 reviews
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PPolo27Hotel is conveniently located very near to the BER airport. Check in can be done via an automated machine or through the check in counter.
Rooms are clean with good amenities. Perfect for an overnight stay before an early flight.
AAnonymous UserThe location of the hotel at the airport obviously is excellent. However, there was a long check in queue and the check in machine did not work. No luggage carts available in vicinity to the hotel (more an airport deficiency!). The room was booked as a double room, but these were just two twin beds put together, which was not appreciated. The room was clean - in the hallway more vacuum cleaning needed.
GGuest UserGreat location. Friendly staff. Up-to-date, stylish, and great room interior. Spacious bathroom.
Best to have water inside the room, or bring your own tumbler since they only have water at the lobby.
Food is mediocre. Can be improved. Salad was tasteless. Burger patty was dry, lacking flavor.
Otherwise, stay was great and still highly recommended.
LLIANGHotel location is very good, right at the entrance of the train station, the train station has supermarkets and restaurants. There is a swimming pool and sauna on the ninth floor of the hotel, which can eliminate the tiredness of the journey. Breakfast is better, pure Western food, there is no way for students who can't accept it.
MMikeJMJonesPhenomenal location for airport access, affordable, and frankly a wonderful hotel! Literally meters from the terminal entrance, the train station entrance, and a Rewe supermarket (which appears to be 24 hours, or close to it!). I am baffled why they would use a fluffy carpet in the halls when clearly most customers will have suitcases... that was a genuine annoyance... apart from that I love this hotel.
WWasssupDespite the 10mins long walk on main road to the hotel (they do provide sign to guide you), I really enjoyed my stay that is away from the city. The front desk staffs are very friendly in helping me in renting a bicycle and using their sauna.
A great place to unwind and relax with long cycling path. The breakfast is acceptable and filled with choices.
The front desk staffs also informed me that they do sell pizza when I come back late one night as everywhere nearby was closed
GGuest UserIt was nice to stay here. Good and pleasant hotel. The only thing I was charged twice, one time by trip.com and hotel. So multiply your amount *2 and enjoy your stay)))
AAnonymous UserVery big hotel, good dinner, delicious and not expensive, four talents less than 100 euros. The sauna and swimming pool are very good, although not big, the experience is very good. recommend!
GGuest UserIm Großen und Ganzen ein toller Aufenthalt mit Übernachtung.
Waren das erste mal hier.
Es gab sehr viel zu bestaunen und sehr viele interessante Attraktionen.
Beim Frühstück gab es mind. 30 min keine Löffel, weder Groß noch Klein. Diese wurden u.a. benötigt um normal Müsli essen zu können. Auch nach meinem Hinweis an das Service Personal ist nichts passiert.
Personal war auch zu 98% top, Ausnahmen gibt es fast immer, z.B. im Fast Food Restaurant ist mir eine Dame aufgefallen die stark genervt war und das auch gezeigt hat und ein älterer Rettungsschwimmer hat uns ziemlich unfreundlich angesprochen als wir 9:05 den großen Pool beschwimmen wollten, der ja 9 Uhr öffnet aber noch mit einer Schwimmleine abgegrenzt war, war etwas unscheinbar und wussten wir nicht.
GGuest UserThe surroundings are relatively quiet, the room is clean and tidy. Two people checked in, and there was only one pillow and a small quilt at first. After calling the front desk, it was delivered quickly. Compared with the Holiday Inn I stayed in a few days ago, the elevator does not require a card, which is not safe enough, there is no electric kettle, and no USB charging port. So although it is a four-star hotel, there are areas for improvement in management details and decoration details. I guess it is also because it is quite old.
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