I had booked Hampton Inn & Suites Springdale Zion National Park with Hilton Honors, but due to the fire in the town, I couldn't enter the hotel, so I suddenly made a reservation through Trip.com. I checked in 5 minutes after payment, and I was impressed by the convenience of Trip.com because the hotel confirmed it right away. Hampton Inn Springdale still hasn't mentioned refunds and has refused dozens of emails and phone calls, but I'm glad I was able to stay here. The room was average and the breakfast was average, but it was clean because it was newly built, and the location was suitable.
Hotel near Downtown Salt Lake City,Salt Lake City100% of visitors choose this area
GGuest User2025.05.10
Great hotel in Salt Lake City. Perfect location and great views from the gym and swimming pool. There are different restaurants that will fulfil your expectations no matter what you are looking for. The breakfast is not cheap, but it is 100% worth it with good product and many different options. You can find right outside good coffee and a venue with one of the largest drinks menu I have ever seen. Definitely highly recommended both for business and leisure purposes.
The first time I lived, the whole was OK, the bed was quite comfortable, the room was very clean, the air conditioning sound was a bit loud, I don't know if every room is like this, sleep needs to be very quiet is not recommended.
The staff was great and very helpful. The Hotel was really clean, lobby, elevators and rooms all immaculate. It was a great nights sleep and checkout was very simple. I was having problems with my app for this Hotel chain, and the front desk was patient and very helpful. We were able to get it fixed and get points awarded. I will definitely be staying here again.
The hotel was very good for the location. Very close to Bryce Canyon National Park visitors.
The hotel has a nice breakfast and great shop for souvenirs.
Easy to check in. I wish we could stay longer, but we are only there for a night.
But, will definitely recommend this hotel.
The hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures.
The city is small and has a beautiful environment. The hotel is very conveniently located in the city center. The front desk is very welcoming and greets you when entering and exiting. The breakfast is also good. It is a good choice to stay for one night on the way to Yellowstone Park.
It was not very tasty early, and the breakfast for foreigners was not very demanding. The room was quite big, the bed was big, the environment was good, the health was good, the overall feeling was good, it was a good experience.
Very nice hotel, staying in the middle of Salt Lake City to Grand Teton for one night, the price is more affordable. The front desk staff is welcoming, the room is clean and tidy, and parking is free. On the night of the check-in, the door was locked with a small problem, the repair was timely, and the candy and mineral water were sent to apologize. People are on the road and feel very warm.
Hotel near Downtown Salt Lake City,Salt Lake City100% of visitors choose this area
YYujianjianghu2024.10.12
There is nothing to complain about the hygiene. I stayed for one night. I didn't see any cleaning, but the room was not dirty, just a little old.
The environment is really average. I walked around the hotel and didn't see a convenience store. There are some closed shops waiting for rent nearby. I couldn't buy a few bottles of water. I can only go to Spencer downstairs for meals, but the shrimp here is very delicious and fresh.
The service is basically normal, there is nothing particularly good or bad.
The facilities are really average. There are no slippers. The air conditioner in the room is upright against the wall. If it is turned on, the sound is at least 50 decibels, so it can only be turned off at night. To be honest, if Hilton Hotel had known this earlier, I would have booked other brands. Every Hilton does not provide free water. A bottle costs three dollars, just the kind of water that costs about one dollar and thirty dollars outside.
Very Good
53 reviews
8.4/10
Price from
DKK 782
per night
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9.4/10
Amazing
GGuest UserThe hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures.
裙裙儿轻飞We are a family trip, this hotel is very good, the front desk staff is very warm, the breakfast is very rich, the room is very clean, the parking is very convenient, suitable for traveling with children.
LLeshanjujunThe room was clean. The location is unbeatable. Leave Arches National Park for 3.5 miles and about 5 kilometers. Also very close to Canyonlands National Park. The room facilities are exactly the same as those in American university dormitories. I highly doubt it was modified by someone in the dormitory. But everything is there. Breakfast is free and parking is free. Very popular.
JJon GreenerWe drove from Lake Tahoe to Salt Lake, so it was a long day… thankfully the front desk was very accommodating and said they’d hold our reservation until 4:00am, we arrived a little after 1:00am.
The room was adequate, although smelled a little odd (tha A/C?). The continental breakfast was good, but they ran out of waffle mix before my son & I could both get a full waffle. And we were going to hang out at the pool and hot tub until checkout but the pool was closed for cleaning or something… all-in-all a little disappointing, but hard to argue with the $109 pricetag for a family of 4…
AAdlayneThe staff was great and very helpful. The Hotel was really clean, lobby, elevators and rooms all immaculate. It was a great nights sleep and checkout was very simple. I was having problems with my app for this Hotel chain, and the front desk was patient and very helpful. We were able to get it fixed and get points awarded. I will definitely be staying here again.
VvickyxunerIf you've ever hiked Delicate Arch at 5 AM, you'll understand! Staying here was incredibly convenient. It's just a 30-minute drive to the park. After our hike, we hurried back to the hotel to catch the buffet breakfast, then checked out and headed off to explore other arches. This plan was absolutely genius! Because once the sun's fully out, hiking Delicate Arch becomes nearly impossible.
GGuest UserWhen we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view.
The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.
ZZIJIEIn the salt lake city area, the hotel is more cost-effective and suitable for business travelers. Parking is convenient and there are many choices at the nearby gas station. However, salt lake city is really a very clean place.
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night fromDKK 756
9.1/10
Great
GGuest UserThe hotel has free parking. If you rent a car, it is very convenient to return the car to the airport. I called the hotel front desk after I returned Avis' car at the airport. After a few minutes, the hotel's airport shuttle picked me up from the airport. This efficiency is a must in the United States. The room was very fast, the hotel also had a gym and a small swimming pool, which should have some. If it is a rest for one night, it is very suitable to leave the next day. recommend!
GGuest UserI was very impressed by the beautiful warm and inviting feeling as I entered your lobby. The lady at the check-in desk was very friendly and helpful, with her warm smile. Our room was sparkling clean and cozy. I especially liked the electric window shades. The beds were very comfortable. I liked the walk-in shower but think that the towels should have been hung closer to the shower rather than across the room, which was inconvenient. The breakfast was out of this world, the best I have seen in a long time, with its great variety of items on its menu to suit anyone's taste. The coffee was delicious, freshly ground. When we checked out, the lady enrolled me in the IHG program, and recommended a park nearby for us to visit, and we enjoyed spending the morning there. I was very pleased with my visit to this hotel, and we will definitely consider staying here again on a future visit to Salt Lake City. I would definitely recommend this hotel to anyone visiting Salt Lake City for its location, reasonable price, and superb customer service down to the smallest detail!
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