Posted on Jul 21, 2025
Imran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
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Price per night from£ 69
Posted on Jul 23, 2026|1 King Bed, Non-Smoking, Deluxe Room, Mini Bar, Iron And Ironing Board, Coffee Maker
Guest UserThe room was very average. The comforter and bedding looked dingy, giving me the impression it wasn't very clean. Security was okay; they required armed guards to accompany guests when leaving the premises. They also required a deposit upon check-in. Breakfast was nothing special. The hot water wasn't very hot, which was a real drawback.
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Price per night from£ 59
Posted on Dec 18, 2025|Deluxe Twin Room
RichiehereIt was An amazing experience staying there.
Loved the ambience and there staff behaviour would love visiting again!
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Price per night from£ 78
Posted on Sep 16, 2026|Superior Twin Room
Mr ZahidLocation of the hotel is excellent it is on mall next to Governor house.
Front desk or hotel reception staff is well mannered & polite.
They really know how to handle work load.
I am not happy with room.
I stayed two times for two days last week for my business trip & three times for three days this week.
Hotel rooms need to be upgraded.
Breakfast time ends at 10:30 but staff didn’t noticed that people who seated before that time needs food and staff just taking food away so quickly.
That is not 5 stars hotel standards.
Bedsheet was ripped picture is attached
If hotel will contact me I can provide hotel room number as well.
So I am disappointed.
Staff on reception was good.
I will give them 5 stars
But this hotel need big improvement.
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Price per night from£ 77
Posted on Jun 19, 2026
Guest UserStayed with my family, including a 3-year-old child, and had a very enjoyable experience. The hotel offers plenty of activities and entertainment to keep everyone busy. One of the highlights was the live musical evening held daily from 8 PM to 11 PM, which created a wonderful atmosphere. The dinner buffet is served on the outdoor lawns, which is a beautiful setting, especially in the pleasant weather. Breakfast, however, could be improved with more variety and better quality. Service was a little slow at times, but this was understandable given the large number of guests during our stay. For families with young children, the hotel is an excellent choice. There is a dedicated kids' play area, horse-riding facilities, and plenty of open space for children to enjoy. Overall, we had a very good experience and would recommend it to families looking for a relaxing getaway.
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Price per night from£ 117
Posted on May 23, 2023
Guest User
Every thing was brilliant and value for money, I am staying again at same hotel next month and booked my wedding function on Sunday 2nd July 2023!
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Price per night from£ 34
Posted on Oct 5, 2025
SEIGO
到着時(昼の2時頃)まだ部屋の清掃中だから、少し待ってほしいと言われました。しかし待っている間、フレッシュジュースや食べ物まで振る舞ってくれました。そして案内された部屋はとても素晴らしい部屋でした。清潔で快適に過ごせました。昼の12時チェックイン、昼の12時チェックアウトなので、どうしても清掃は綱渡り的になってしまうと思います。そこを上手にホスピタリティでカバーしているなと思いました。午前中にマラソン大会があったので、マラソン後にシャワーを浴びたく、朝マラソンに出ていく時に「チェックアウトではない」と告げて行くと、ちゃんとそのまま部屋をキープしておいてくれました。昼12時チェックアウトは本当に助かりました!
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Price per night from£ 26
Posted on Aug 6, 2026|Deluxe Master Room
Guest UserThe hotel was nice but breakfast was not up to the mark and they didn't assign me the room which was mentioned in the booking instead they gave me a suite but the AC was very noisy
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Price per night from£ 32
Posted on Apr 17, 2026|Studio Apartment
Guest UserThis is my second time staying at this hotel. It has been wonderful experience and both managers were amazing. One of them helped me to check out late to entertain my bus schedule.
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Price per night from£ 22
Posted on Jul 13, 2026
InyaTripsThe hotel was wonderfully clean, and the staff were exceptionally nice. The morning breakfast featured a delightful typical Pakistani spread. Its location is truly prime, situated right next to the mall, which is just a short walk away. As a solo traveler, I felt quite safe, and I enjoyed the lovely jacuzzi. My only small suggestion would be to include some fruit for breakfast; otherwise, it’s a lovely hotel, and I would definitely stay here again. The gentleman at the front desk with glasses was particularly sweet and helpful.
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Price per night from£ 18