Sehr freundliches Personal. Super Frühstück. Große und hübsche Zimmer. Tolle Betten. Großes Badezimmer mit Fenster. Kühlschrank. Flachbildschirm TV. Sehr ruhig. Saunalandschaft ruhig und erholsam. Direkt am Park.
Parkplatz gegen Aufpreis direkt am Hotel.
It was again super, you can park the car on the big parking lot for 50 krones per day or directly at the hotel costs a little more. Car you can stand to the city drive directly a bus costs only 18 krones per person.
Hotel Palacky impresses with its unique location in the middle of the old town of Karlovy Vary. We had a nice room with everything you need and the furnishings were functional. The breakfast is good, offers variety and is plentiful at the self-service buffet. We felt very comfortable in this hotel and would be happy to come back.
Preservation measures required in terms of window renovation, these urgently need to be refurbished.
Thank you to the team at Hotel Palacky
Frank and Kerstin Müller
Very good.
I could check in even at 11 in the morning, instead at 2 pm.
The room was small, but perfect for solo traveller.
Plenty of the SPA facilities, friendly staff, speak multiple languages.
Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service)
I really loved the tea room with the amazing choice of different teas.
I would definitely stay there again during my next visit to Karlovy Vary.
The three of us had a suite, with lots of space, especially in the bathroom, if you want to get ready quickly in the morning.
The sauna and swimming pool were a positive surprise.
I missed real wholemeal bread at breakfast.
All in all, very good value for money.
The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional.
The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance.
Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided.
They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details).
After my calls answered, I got the access code and my keys. Easy.
The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police.
I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:(
.
Das Hotel Ensana Butterfly liegt am Anfang der Kurmeile unweit der Kolonaden. Alle wichtigen Orte in Mariánské Lázně sind fußläufig bequem zu erreichen. Auch die Anbindung an den ÖPNV ist gut. Aufgrund von Bauarbeiten war die Haltestelle Central direkt vorm Hotel in Richtung Hauptbahnhof (nádraží). Das Hotel hat einen guten sehr feinen Wellnessbereich mit Schwimmbad, Wirlpool und Finnischer Sauna. Dies ist für Hotelgäste kostenlos und von den Hotelzimmern über einen extra - Lift zu erreichen. Das Frühstück war sehr gut. Ab und zu gab es Schlangen an den Kaffeeautomaten. Hier wäre es vielleicht besser wenn es normalen Filterkaffee auch in Kannen geben würde und nur ”Spezialgetränke” wie Cappuccino usw am Kaffeeautomaten geholt werden müssen. Auch die Zimmerausstattung topp. Mariánské Lázně ist eher ein kleiner Kurort gegenüber Karlový Vary, hier liegen die meisten Quellen an der Kurpromenade. Auch im Hotel Butterfly ist ein Arm der Ferdinandquelle und man kann hier zu jederzeit Heilquellwasser trinken. Für Nachtschwärmer ist hier erwähnt daß nach 22:00 Uhr am Hoteleingang geklingelt werden muss.
The services are good, the breackfast was excelent (very good home made cherries pie).
The only downside are the pictures from trip.com and other booking sites: they are misleading. The hotel does not have a swimming pool. It is only near a public one.
Very Good
41 reviews
8.6/10
Price from
€ 42
per night
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8.5/10
Very Good
The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional. The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance. Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided. They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details). After my calls answered, I got the access code and my keys. Easy. The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police. I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:( .
SSogolWe were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
Good location, clean. Great for just sleeping. The area is nice too. The pillows are unfortunately gigantic; that's the only downside. Breakfast was okay.
We had a great time! The hotel is incredible with many restaurants, bars, casino and spa! All great quality. The spa is one of the best I have been to. Definitely read and nap in the salt grotto!
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2. My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night. The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!
It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us. The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice). Overall, we had very good time and we would love to stay here again.
There is a downside to not having air conditioning, but it was cool when I slept with the door open (mid-August). It is noisy because it is in front of the square, but the view is so pretty. It is the only accommodation that provides slippers, so it is nice! There is body lotion, body wash, shampoo, and conditioner. The body lotion seems good. I like it.
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