Hotels With breakfast in Karlovy Vary Region, Czech Republic

Sehr freundliches Personal. Super Frühstück. Große und hübsche Zimmer. Tolle Betten. Großes Badezimmer mit Fenster. Kühlschrank. Flachbildschirm TV. Sehr ruhig. Saunalandschaft ruhig und erholsam. Direkt am Park. Parkplatz gegen Aufpreis direkt am Hotel.

It was again super, you can park the car on the big parking lot for 50 krones per day or directly at the hotel costs a little more. Car you can stand to the city drive directly a bus costs only 18 krones per person.

Rundum sehr gelungenes Hotel. Tolles Frühstück und Service auch super, lediglich das Toiletten Konzept in unserem Raum war etwas ungelungen.

Simply beautiful a dream large room from the finest and a wonderful rich breakfast and very nice staff from breakfast to reception simply for the comfort and several times a little small but still uses the swimming pool there Can you relax and it's okay we can come back guaranteed.

This hotel is a five-star hotel, luxurious decoration, elegant, restaurant breakfast is more abundant, the waiter is very good, it is commendable, the hotel is not far from the hot spring promenade, about ten minutes walk, still very like.

พนักงานพูดจาใส่อารมณ์ ดูหงุดหงิดตลอดเวลาแถมพูดภาษาเยอรมันนินทาลูกค้าต่อหน้า บังเอิญเราฟังภาษาเยอรมันออกยอดแย่มากพนักงานต้อนรับ ไม่คิดว่าโรงแรม4ดาว จะอบรมพนักงานได้ยอดแย่มากๆ ไม่มีความยิ้มแย้มแจ่มใส บอกได้คำเดียวว่า ห้องนอน นอนสบาย สะอาด แต่พนักงานยอดแย่ ไม่คิดว่าจะกลับไปนอนโรงแรมนี้อีก เพราะพนักงาน เราไม่ใช่คนที่ต้องมาเอาอกเอาใจหรือต้องพูดไพเราะด้วย แต่อยากขอเถอพนักงานต้อนรับ คุณทำงานในโซนต้อนรับ เวลาลูกค้าพูดกับคุณปกติ ได้โปรดพูดให้ปกติธรรมดา ไม่ใช่เหมือนอารมณ์เสียตลอดเวลา ถ้าไม่สนุกกับการทำงาน อย่ามาใส่อารมณ์กับลูกค้า

Well, the hotel has enormous potential... Problems at check-in and check-out made the stay less than enjoyable overall. The hotel itself is beautifully designed, and everything is of high quality. The location itself is a matter of taste; what's disappointing is the street opposite, which is very busy and noisy. The air conditioning in the room didn't work at all; we had 26°C at night with an outside temperature of 15°C. The service has a lot of room for improvement; it seems like the staff only started running the hotel a few days ago. We decided to have dinner at the hotel on our first evening. The quality was okay, but they couldn't manage to get the wine we ordered and a second one in 45 minutes. We were almost finished eating when we were brought two glasses of Chianti, which were of subpar quality. We were really looking forward to having breakfast on the terrace due to the nice weather, but this wasn't permitted. Thirty minutes later, however, other guests were allowed to do so. The staff is trying hard, no question, but they're completely overwhelmed by the workload at this sophisticated hotel. We certainly have high standards, but given the prices, they're justified. Unfortunately, this three-day short break was significantly marred by the things described above. If the service matches the quality of the building, this would definitely be a recommendation, but currently, it's not for us at all. A shame!

Overall great experience. Had issues with some of the amenities, but nothing major. Would still recommend