A good budget hotel for one night. Could be cleaner. It's right next to the highway. The curtain is missing and in the closet instead of being fixed. There's no refrigerator or anything like that in the room. The shower and bed were fine.
The Good:
• Perfect Location: This hotel is ideally situated in Antwerp, making it incredibly convenient for exploring the city.
• Impeccable Rooms: The room was modern, well equipped, and exceptionally clean. Great value for the price.
Things to Note:
• Shower Design: Be careful with the water direction, if sprayed outward, water leaks into the room. Keep it aimed toward the inner wall.
• Water Supply: Bottles are only provided on the first day. In an eco-friendly hotel with minimal amenities, not providing consistent drinking bottle water felt quite unreasonable.
• Inconsistent Service: Some staff were wonderful, but others were lethargic with limited English skills.
• Lobby Curfew: The lobby closes at 1:30 AM, and staff began ushering guests out early. This ”curfew” was quite disappointing for a hospitality establishment.
All in all, a great stay for the location and room quality, but management needs to improve staff training and guest policies.
I strongly recommend this hotel to my friends with reasons below.
1. Location is super convenient. Within 5 mins from Central station, good access to major spots by tram or walk.
2.Price is super reasonable via Trip com.
3. Room was very clean and entrance hall looked luxury.
4. Every hotel staff is kind and nice.
Thanks for giving a great experience to my first trip to Belgium.
Muy buen alojamiento si estás de paso por Mechelen, también lo recomendaría si busca un punto a mitad de camino para explorar la zona, las habitaciones son muy amplias y con lo necesario. No tienen armarios por lo que si buscas sacar toda la ropa de la maleta, dispones de unos colgadores con percha pero no es un armario cerrado.
En mi caso me tocó una habitación accesible que tenía mucho más espacio de lo normal.
Está muy cerca de la estación de tren y del centro, se puede ir caminando perfectamente.
En recepción tienen unas máquinas para hacerte un té o café y los empleados son muy amables y te explican todo lo que necesitas.
De locatie nabij het station in Turnhout naast het spoor gaf ons eerst twijfels, maar het geluid van de voorbij rijdende trein is nauwlijks hoorbaar. Heerlijk geslapen. Het ontbijt was zeer uitgebreid, er was ruime keuze.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
The location of this hotel is excellent, just a short walk from the train station. I didn’t bring an adapter, but the front desk kindly lent me one. Everything was great during my stay
Very Good
78 reviews
8.3/10
Price from
AED 270
per night
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9.0/10
Great
GGuest UserGreat hotel, but the cleaning is very poor. They come by every time at a time when you are often in the room and then do not clean anything. They also refill the coffee/sugar/creamer poorly and you have to ask for this every time if you stay longer.
It is best to park nearby, since it is quite expensive to park there. You can easily stop in front of the hotel to load and unload stuff.
GGuest UserThe location is decent as it’s right beside Centraal station but that comes with its pitfalls - security is really weak there and when walking to our floor we had to step over one passed out homeless (?) guy on the stairs and there was another guy just being shady also in the stairwell so we left immediately and went home (NL).
Perhaps if I’d taken the lift and gone straight to my room that was ignorance would be bliss and this would have a higher rating. But such lax security on what characters are coming into the hotel meant I couldn’t feel safe sleeping there with my young daughter so we left. I’ve stayed in other A&O hostels and think they great but don’t let ********** into the building please!
AAnonymous UserMy stay at this hotel was absolutely wonderful. The hotel is beautiful, clean, and very peaceful, which made it a perfect place to relax after a long day of exploring the city. One of the best things about this hotel is its location. It is situated very close to Antwerp Central Station, which makes transportation extremely convenient, especially if you are arriving by train or planning to travel around Belgium.
The surrounding area is calm, safe, and very pleasant to walk around. Within just a short walk, you can find many lovely streets, shops, restaurants, and cafés. I also loved that it is close to Antwerp Zoo, which is one of the oldest zoos in Europe and definitely worth visiting. The neighborhood has a very charming atmosphere, and simply walking around the area felt like part of the experience.
The hotel itself was very comfortable and well maintained. The room was neat, nicely arranged, and provided a relaxing environment after a busy day in the city. The overall ambiance of the hotel felt quiet and welcoming, which made my stay even more enjoyable.
The only small thing that could be improved is the heating. It would have been even better if the room heater could make the room warmer, especially during colder weather. Aside from that, everything else about my stay was great.
Overall, I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Antwerp. The combination of the excellent location, peaceful environment, and comfortable rooms makes it a great place to stay while exploring the city.
GGuest UserOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
TTheOnlyBugsThe location is only 5-10 minute walk from Antwerp Central train station and the walking path (sidewalk) was easy to roll our 3 large bags. I mention this because other EU cities have cobble stone walkways that makes it extremely difficult to pull your bags through the streets.
Our stay was with 3 adults so we had to use the sofa bed. The sofa bed and main bed were very comfortable. The room was larger than expected compared to EU standard. I say this because EU hotel rooms typically are much smaller than North American hotel rooms.
The bathroom did not have a working lock. The door closed, but we could not lock it from inside. The lighting was poor in the bathroom.
Our room was equipped with a fully equipped kitchen which was clean.
We did not have breakfast there so I can not comment on the food selection and quality.
GGuest UserWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
NNikiBaeThe Good:
• Perfect Location: This hotel is ideally situated in Antwerp, making it incredibly convenient for exploring the city.
• Impeccable Rooms: The room was modern, well equipped, and exceptionally clean. Great value for the price.
Things to Note:
• Shower Design: Be careful with the water direction, if sprayed outward, water leaks into the room. Keep it aimed toward the inner wall.
• Water Supply: Bottles are only provided on the first day. In an eco-friendly hotel with minimal amenities, not providing consistent drinking bottle water felt quite unreasonable.
• Inconsistent Service: Some staff were wonderful, but others were lethargic with limited English skills.
• Lobby Curfew: The lobby closes at 1:30 AM, and staff began ushering guests out early. This ”curfew” was quite disappointing for a hospitality establishment.
All in all, a great stay for the location and room quality, but management needs to improve staff training and guest policies.
GGuest UserSuper nice and trendy hotel located in one of Antwerp's most beautiful and vibrant neighborhoods – Antwerp-South, right by a lovely park, parking garages, and amenities. With the tram right outside, you can be in the city center in just 10 minutes. The hotel itself is stylish and modern. Check-in is at the bar, where you immediately receive a delicious welcome cocktail. The hotel lounge is a chic bar with great music or a DJ, and a good menu for snacks, dinner, and drinks. The hotel rooms aren't huge, but they are modern, sleek, and functional, perfect for a weekend in Antwerp. The beds are comfortably firm, and the rooms are well-insulated. Definitely worth a visit!
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
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