What we liked:
Overall the hotel has ample, clean public space and the room was spacious with a separate toilet area, shower area and sink / vanity area. This made getting ready and using the facilities for two ppl easier. The room also had a fridge.
The hotel is also right across the road from the main train station and a short 10 min walk to bus depot (Rooseveltplaats). So very good for traveling into and through Antwerp.
For pre checkin and post checkout they offer private free lockers for your luggage. Through it is first come, first serve and they don’t have that many of them (we had no problems fitting a 40l bag, a 28l backpack and tote bag into one middle size storage cube).
Small things that we didn’t like but can deal with:
Limited in room amenities, there was no kettle or mugs, etc in the room. We were left a bottle of water but it wasn’t clear if it was free or not.
The area around the hotel is a little sketchy (very quiet at night) but decently lite. They did require your room code to get back into the hotel after midnight.
The hotel is close to the train station but farther from the old city. It is a good 20-25 min walk to that area. We are ok to walk, so didn’t mind much but it is further than some other hotels.
Overall, the stay was still smooth and the room had a comfortable feel, but there were a couple of things that stood out. The space itself was pleasant and easy to settle into, and most of the basics were in place. However, there was no power outlet by the bedside, which made charging devices a bit inconvenient. The bigger issue was the bed—not cleaned as it should have been, with the previous guest’s bedsheet still left on, which took away from the otherwise good experience. Everything else in the room worked fine, and the service was steady and polite, but those two points definitely left a mark on the stay.
The best thing is its location. It's very close to the train station and the Flex Bus stops. While other places are considered dirty and dangerous by their proximity to the train station, Antwerp is the opposite – clean and safe. I never go out at night, though. The lobby is beautiful and impressive. Check-in was quick. The staff tries to speak your language with the help of a translator. My first room was a standard one on the second floor. But the minibar and safe didn't work. I was moved to another room on the fifth floor. It was cold, but I tolerated it overnight. I reported the problem to reception, and the maid turned on the heating. The heating is a built-in split-system unit. The vent is in the wall above the desk. If you sit at the desk, the draft hits your shoulders; if you lie in bed, the draft hits your head and there's no escape. Of course, I understand that this is individual, but I really feel the draft. The room is an unusual shape, with a bypass corridor around the toilet. Because of this, the room's usable size is reduced. The minibar/fridge is tiny, with almost no storage space. Guests are expected to dine in the restaurants, but this isn't ideal for everyone for various reasons. Minibar items are, of course, a paid service. Slippers, a robe, toothpaste, a toothbrush, and body lotion are not provided. The room includes two thin glasses (for some reason, only one glass in a double room), and paper cups for tea and coffee. There's a coffee machine. You get two capsules free on the first day. If you want more, they'll cost 2.50 each. Water is available for a fee, at 6 euros per liter. However, there is a Bible in the desk drawer. There's no overhead light in the room. The light is so intimate and ”Moroccan” that it's impossible to read or write. On the plus side, there are copies of abstract paintings that complement the decor. The deposit you pay upon check-in is not fully refundable. A city tax of 6 euros per day is deducted from the price. There's a pool, sauna, and fitness center for 7 euros per day. Very good. All reception staff are always happy to help.
Had to book a last minute hotel because a change of plans. Everything else was booked or too expensive. This hotel was great, both in terms of price as well as quality! Staff is super friendly and helpful, location is great is the nice neighborhood of Antwerpen Zuid, many restaurants and supermarkets within a few minutes walking, comfortable rooms and a nice breakfast. Highly recommend staying here if you are looking for a hotel to spend the night when visiting Antwerpen.
Spotlessly clean and just a couple of steps from the station. Parking was a bit pricey, and the hotel's vague instructions led me to pay 51 Euros, which was triple the actual parking fee. Otherwise, everything was excellent. The breakfast spread was incredibly generous, and the room was very spacious by European standards. Both twin beds were also very large.
This is a very old hotel with well-maintained facilities. The most important thing is that there is a Christmas market and an ice skating rink downstairs, which the children love very much. The taste and service of the restaurant in the market are very good. The Christmas atmosphere is very good. The hotel is next to the Carrefour supermarket, which is very convenient for replenishing snacks and fruits. It is just that you need to take a detour to get a taxi to Antwerp Central Station. If you don't need to take a taxi with your children, there are actually buses and subways downstairs, which is very convenient. You must stay here again when you come to Antwerp
Stayed at this hotel for Tomorrowland festival. A great location smack in the middle of the different cities which are easily accessible by public transport (although some locations might take 1-2h travelling time). Twin room was a little small for two man but it was still a relatively comfortable stay. Free coffee and tea at the lobby was great. Do note that for sustainability, aircon automatically shuts down at noon and you have to manually on it back if you’re intending to sleep in late or chill around in your hotel room.
The stay went very well, the hotel is quite close to the Center, the rooms are comfortable, with everything necessary kettle, iron, ironing board, hair dryer, good soundproofing except when you have very very noisy neighbors unfortunately the hotel is not responsible for the incivility of the customers. Too bad that the reception staff does not speak French so no information is possible. The breakfast is very limited but correct.
It was great! The room is beautiful, clean, modern. Good cosmetics, everything is neat and pleasant. I really relaxed in it.
Right at the beginning of the shopping street, next to the train station and the flix bus stop. 24-hour check-in.
A solid 5. The only thing I would recommend is replacing or adding a full-size mug for tea/coffee to the room. Now there is only a small one like for espresso.
A beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
Very Good
51 reviews
8.6/10
Price from
€ 110
per night
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8.7/10
Very Good
GGuest UserCheck-in was very quick and efficient.
Room was very classy, beautiful and well appointed.
Very happy that i was there.
11868882****This place is conveniently located near Antwerp Central Station, which is super handy if you have a lot of luggage. You don't have to drag your suitcases around to different hotels; I stayed for three consecutive nights and could easily take the train to visit Ghent, Bruges, and other attractions. The breakfast spread was varied and plentiful, and there are tons of dining options nearby, especially a concentration of Asian restaurants. Compared to similar hotels, the value for money here is quite high.
GGuest UserOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
LLouis JoeOverall, the stay was still smooth and the room had a comfortable feel, but there were a couple of things that stood out. The space itself was pleasant and easy to settle into, and most of the basics were in place. However, there was no power outlet by the bedside, which made charging devices a bit inconvenient. The bigger issue was the bed—not cleaned as it should have been, with the previous guest’s bedsheet still left on, which took away from the otherwise good experience. Everything else in the room worked fine, and the service was steady and polite, but those two points definitely left a mark on the stay.
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
GGuest UserWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
CChalkgrrlWhat we liked:
Overall the hotel has ample, clean public space and the room was spacious with a separate toilet area, shower area and sink / vanity area. This made getting ready and using the facilities for two ppl easier. The room also had a fridge.
The hotel is also right across the road from the main train station and a short 10 min walk to bus depot (Rooseveltplaats). So very good for traveling into and through Antwerp.
For pre checkin and post checkout they offer private free lockers for your luggage. Through it is first come, first serve and they don’t have that many of them (we had no problems fitting a 40l bag, a 28l backpack and tote bag into one middle size storage cube).
Small things that we didn’t like but can deal with:
Limited in room amenities, there was no kettle or mugs, etc in the room. We were left a bottle of water but it wasn’t clear if it was free or not.
The area around the hotel is a little sketchy (very quiet at night) but decently lite. They did require your room code to get back into the hotel after midnight.
The hotel is close to the train station but farther from the old city. It is a good 20-25 min walk to that area. We are ok to walk, so didn’t mind much but it is further than some other hotels.
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
WWan Afifi Zawawie Wan ZakariaThe Ibis Budget near Antwerp Central offers a no-frills but perfectly adequate experience for travellers seeking a comfortable and convenient place to rest after a day of exploring the city. It prioritizes the basic necessities, ensuring a good night's sleep without unnecessary extras, making it an excellent option for budget-conscious travellers. Its prime location next to Antwerp Central Station is a major advantage. This provides easy access to public transport for exploring Antwerp and beyond, including direct Thalys connections. The rooms are described as modern and clean, which is crucial for a comfortable stay. While compact (around 13-15 sqm), they are designed to be functional, typically including a comfortable ”Sweet Bed™ by ibis budget”, a desk, a flat-screen TV with cable channels, and a private bathroom with a shower and eco-friendly toiletries. The room also features a separate toilet. For quick snacks and drinks outside of breakfast hours, vending machines are available but they only accept cash.
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