This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
Stay for 1 nights at this hotel. My room at second floor with window facing seafront. Enjoy the scenic sea view very much. Hotel easy access to bank shop eateries and ferry terminal. Only one small problems. Room have a lot of mosquitoes. The front office provide with spray repellent. Hope the hotel will spray first before customer check-in.
Location: The hotel is quite far from the city and food areas. If you plan to dine outside, you will need to drive about 20 km to Sri Manjung, where AEON Mall, restaurants, and a
McDonald’s are located. The nearest petrol station is also in that area.
Cleanliness: Excellent. Everything is clean and well maintained.
Service: Top notch and very attentive. Especially during the breakfast buffet over the long weekend, the turnaround time was efficient and well managed.
Facilities: As advertised and meet expectations. The Room very spacious for two person. The Makan Kitchen is currently being expanded.
Overall: A very comfortable stay at DoubleTree by Hilton Damai Laut.
My stay here was fantastic! The hotel environment was clean and tidy, and the room was comfortable and spacious with a great bed. The staff were incredibly friendly and patient, always ready to help with any questions. The location is also very convenient, with plenty of food and shopping options nearby. Overall, I'm extremely satisfied and will definitely choose to stay here again next time, and will recommend it to friends and family. Thank you for such a pleasant experience!
Very mixed experience.
Good location. Overall hotel condition is good.
Check-in and check out was fast and efficient, and the staff—including the manager—handled issues professionally. After a serious bathroom flooding problem with a strong sewage smell, we were moved to a clean room, given a late checkout, and a kind apology.
The restaurant was very disappointing. The shrimp and melon cocktail arrived without melon, with undercooked shrimp and an overwhelming amount of mayonnaise instead of the advertised dressing. After complain they gave us a plate of fresh melon and watermelon but still in a huge amout of mayonnaise.The pizza was also badly overcooked. They also offer to replace it but we were already fed up of waiting time and overall, the food felt careless and not up to standard.
As mentioned in many review bedsheets were grayish, stained, and we found hairs on them, making it uncomfortable to sleep.
Breakfast was simple but okay.
Overall: Very good staff response, but major improvements needed in food quality and linen condition.
Hotel is slightly dated , location is stunning with ease of access to the ferry .
Restrictions on swim wear due to religious requirements
Breakfast was traditional but ok, coffee excellent
No hot water
Value budget hotel
This is a superb place to stay at teluk nipah, night time is happening and you can see so many choices of food and if u plan to hv trip during school holidays theres fireshow just straight ahead from this place. Theres atv nearby as well.
Strategic location with great customer service. However, I notice at late night whereby 2 out of 4 pillows dirty with unpleasant scent (saliva and sweat). I have to sleep with 1 pillow and struggle not to flip or put my hand beneath the only pillow due to the contact with dirty pillow. Good breakfast and service despite hotel room fee very cheap. I believe hotel room fee may increase after room maintenance in place (Seriously). It is a strategic location with great scenery view. Room maintenance floor by floor or room by room in align with booking capacity shall help to secure ‘returning customer’. Thank You
The staff were extremely helpful, the food was really nice, the guests in the hotel were polite and location is really good and not to far from all the shops
Didn’t expect this room to be a 2-level unit, one king size bed at lower floor and 2 single beds at upper level, just nice for my family with 3 children.. the location of the hotel is good, just opposite beautiful Teluk Nipah to see sunset, and very near to all roadside Malay stalls selling food n drinks, water sport also available.. our family has spent a good one hour relaxing dip in the sea water with shade in the morning.. overall a pleasant and satisfying stay in this resort.
Very Good
58 reviews
8.2/10
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8.5/10
Very Good
This is a superb place to stay at teluk nipah, night time is happening and you can see so many choices of food and if u plan to hv trip during school holidays theres fireshow just straight ahead from this place. Theres atv nearby as well.
We had a lovely stay at DoubleTree by Hilton Damai Laut 🤍 The resort is peaceful and surrounded by nature perfect for a short family getaway to unwind from city life. The rooms were spacious, clean and comfortable, and waking up to the greenery and sea view was truly refreshing. What we enjoyed most was how kid-friendly the resort is. The kids had so much fun with the pools and outdoor spaces, and we could actually relax knowing they were happy and occupied. Breakfast was good with a decent variety, and the staff were consistently warm, polite, and helpful throughout our stay. Overall, it was a relaxing and enjoyable experience for both adults and kids. A great choice for families looking for a calm beach resort vibe. We’ll definitely consider coming back
Staying in Pangkor Laut Resort was truly memorable. The resort was well-maintained and beautifully landscaped. The combination of luxury and nature was what drew me to come here and spend a short weekend getaway. It offers a serene environment to relax on a private island and even take on a little adventure such as tracking through a rainforest. Overall I find Pangkor Laut Resort, a great place to unwind, destress and enjoy nature. If you are looking for extreme sports, crowds and a place to stimulate your senses, Pangkor Laut Resort is not for you. And that is why I love my stay here, nothing but a piece of paradise, calm surroundings and pampering oneself.
Didn’t expect this room to be a 2-level unit, one king size bed at lower floor and 2 single beds at upper level, just nice for my family with 3 children.. the location of the hotel is good, just opposite beautiful Teluk Nipah to see sunset, and very near to all roadside Malay stalls selling food n drinks, water sport also available.. our family has spent a good one hour relaxing dip in the sea water with shade in the morning.. overall a pleasant and satisfying stay in this resort.
Nice environment and view as well. Staffs are good Only had poor WiFi experience starting day 1 until end of day of the trip.. other than that, all are great Nearby beach and restaurants
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