The hotel is right by the sea, and you can see the ocean from both the rooms and the restaurant. The lobby on the ground floor is beautiful, and the staff are very friendly. The large public bath was not crowded, and soaking in it during snowy weather was incredibly comfortable.
It was a wonderful experience. I was so excited before arriving and still savoring it after returning. I booked a stay with two meals and enjoyed the hot springs three times a day. The ancient Showa atmosphere, mingled with the sea breeze from the Tsugaru Strait, was a highlight of my trip to Hakodate.
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
Very good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
Excellent hotel with kids facility
Food are nice
But they have free flow with bingo tem on the day we checked in, don't know why the restaurant staff don't want to show us the free flow menu .
We asjec the waiter for detaills, he showed us.
But we don't know our kidx can play bingo ten after dinner . No one told us.
Other than that , all are good
I absolutely loved this hot spring hotel; it's the kind of place you'll never want to leave. Breakfast and dinner were served as a semi-buffet, with ingredients that truly showcased the hotel's unique character. The freshly squeezed juices, cherry tomatoes, sweet soup, and coffee regularly prepared in the lobby were all thoughtfully curated, and enjoying them from a seat with a view made the experience even better. The room was just as delightful, featuring a rocking chair and a lounge mat, perfect for watching the Pacific Ocean and sipping tea – absolutely blissful. The hotel's hot springs were beautiful, and the water quality was excellent. The outdoor baths also boasted stunning views, allowing you to watch the sea, stars, and seagulls, feeling truly at one with nature. There's also a foot bath and a 'happiness bell'. The hotel's two generations of resident dogs were also very beautiful and friendly.
The ultimate value for money! Even the driver who stayed here before said it was excellent value!
Many Japanese people stay here, mostly families with children.
It's right next to a tropical botanical garden where you can see monkeys soaking in hot springs.
The sea is right outside the window, super close, beautiful scenery, but the waves are very loud at night.
There's an open-air hot spring on the rooftop, and on the first floor there are foot baths and a traditional hot spring + sauna.
There's a supermarket on the first floor with everything you need.
The receptionist at check-in was Chinese.
It's very convenient to hire a car, but I'm not sure if it's convenient to go on your own, as it's quite far. It is indeed quite old, in terms of style, but very clean.
The hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan.
The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing!
Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm].
Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.
The elevator was out of order on the day we arrived, which was a bit of a downer, but the staff were really proactive and enthusiastic, offering manual elevator service and providing explanations and guidance. The next day, they even gave us a 2000 yen voucher. The resort's activities were great! Overall, a good experience. Especially the shuttle service for luggage at the JR station, that was excellent.
I stayed here when I went to Hakodate for a live show.
It was about a 10-minute walk from Hakodate Arena, it has a hot spring, a hotel with an ocean view, and there is a 24-hour Hasegawa store within walking distance, and it was a great choice.
The sunlight pours in through the large windows, so even though it is late January in the middle of winter, you don't have to turn on the heater.
You can relax with the sound of the ocean in the background.
The open-air bath is like an infinity pool, and the ocean is right in front of you, so you can stay in it forever.
The bus to Hakodate Station leaves almost right in front, there is a convenience store nearby, and the 24-hour Hasegawa store is just a short walk away, so it is very convenient.
There is no need to rush to get on public transportation after the arena live show, you can drink at a nearby izakaya until the sun sets and then go home, and the front desk is open 24 hours a day, so it was reassuring.
Whenever I go to Hakodate, I always stay around Hakodate Station, but this was such a great encounter that I think I will stay at this hotel in the future!
Very Good
40 reviews
8.3/10
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GGuest UserThis was my favorite hotel during my Hokkaido trip. It's rated as a 4-star, but honestly, it feels more like a 5-star experience. Dinner and breakfast aren't just a standard buffet; you can order à la carte, and the food is incredibly refined. The lounge also offers complimentary snacks and drinks, and their orange juice is particularly delicious. Highly recommend staying here!
GGuest UserDo NOT choose this hotel for skiing!! Unless it's half the price during the same period, I'll never pick this place again. Prioritize other hotels with shuttle buses to Otaru Station.
First, the location: This is Otaru-Chikko Station, two stops away from Otaru Station. The nearest convenience store is a 10-minute walk outside. Although there's a mall downstairs, its operating hours are 10:00 AM - 8:00 PM, which is the only time you can use the indoor passage. Most restaurants close around 7 PM, so it's really inconvenient to find food after skiing.
Second, it's really old! The carpet in my room type was dirty, the bed was rock hard, and the pillow felt like a worn-out cotton pillow – small and flat. The worst part is that after sleeping, my head developed small bumps and became very itchy!! I don't know if it was fleas, but it made me scratch my head for the next few days. The hygiene is truly concerning.
This hotel has no coin-operated washing machines or laundry rooms, only individual dry cleaning, which is very expensive. This is super inconvenient for skiers staying for an extended period.
frankly, the only good thing about this hotel is the room size; everything else is a huge letdown.
GGuest UserIf you are looking for a truly authentic ryokan experience, Spa Shiosai is an absolute gem. From the moment you arrive, the level of care and attention to detail is world-class.
The Highlights
Exceptional Dining: Each meal was a work of art, prepared with incredible precision and seasonal flair. I especially appreciated the front desk’s proactive service—they consistently checked in to coordinate my preferred dining times, ensuring every meal was served perfectly fresh.
Spacious Public Baths: The onsen facilities are fantastic. The public area is expansive and never felt crowded. Having both a sauna and a serene outdoor bath (rotenburo) made for a deeply relaxing experience.
Comfortable Living: Unlike many traditional stays, the room here was very spacious and exceptionally well-heated, which made for a cozy retreat after a day of exploring.
The Verdict
This isn't just a place to sleep; it’s a place to be looked after. Between the thoughtful staff, the gourmet catering, and the top-tier bath facilities, Spa Shiosai offers the perfect balance of tradition and comfort. Highly recommended!
GGuest UserThe hotel is conveniently located just 300 meters from JR Hakodate Station, with easy access to major attractions like Goryokaku Park, Tachimachi Cape, Hachiman-zaka Slope, and Hakodateyama Observation Deck via tram and bus. Hakodate Morning Market and Kanemori Red Brick Warehouses are within walking distance, making it incredibly convenient for sightseeing. The hotel's facilities are well-maintained, and the bedding is excellent. Breakfast offers a good variety of Japanese and Western options, and the food is delicious. There are plenty of shops and restaurants around JR Station. The front desk staff are welcoming and patient. Overall, this stay offers great value for money.
KK LouThere is dust found at the corner of the bathroom and entrance, still acceptable. The breakfast is great! The staffs are all friendly and helpful! However, not sure whether is the fault and problem of other customers, weird spicy smell can be found in the corridor area at my floor, and got into my room and I had to open the window to let it out. I hope the hotel can set some rules to prohibit those kind of customers' behaviours.
GGuest UserVery good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
KkeylimedonutThe shuttle service provided by the hotel was very convenient, we made good use of it everyday.
The room was spacious and nicely furnished. Having a private bath was definitely a plus.
Breakfast was excellent.
DdebbyThe hotel is not in the city center, but it is very easy to get to the hotel by bus. The room is relatively small and the windows and doors cannot be opened. Since it is centrally air-conditioned, the heating is very warm (hot). If you are not used to the heating opening, it will be a bit The baby is hot and toasty, but if you turn off the air conditioner, there will be no air circulation. So after I communicated with the staff, he gave me a fan. The service was very attentive and the price of the hotel was very affordable. I will definitely stay again.
The staff’s sincere and thoughtful service is highly recommended!
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