Facilities: Excellent! My friend enjoyed the public hot spring, and the facilities and views were great.
Cleanliness: Good. Both the room and the lobby were clean and bright.
Environment: The room view was fantastic! Unbeatable sea view. I'll definitely stay here again next time.
Service: The hotel staff were wonderful, very friendly and professional. They helped us with our luggage and even made our beds. Compared to some much more expensive hotels I've stayed at, the service here was even better! I was a bit worried about the service after reading some reviews, but it was absolutely unfounded. My friend and I both regretted not staying an extra night.
A rare find at this ocean-view hot spring hotel! Soaking in the hot spring while gazing at the sea, daydreaming, or chatting is simply wonderful! From the moment we arrived, we had a dedicated butler who escorted us to the large lounge for check-in. While their English wasn't fluent, they could communicate in Japanese and Chinese using a translation app, and were very responsible in repeatedly confirming our reservation times. The private hot spring bath we booked was excellent in both its environment and facilities, and both the indoor and outdoor public baths offered ocean views. Cleanliness was impeccable, and the ocean-view room was enormous; we even had albatrosses visiting outside the window. The kaiseki cuisine at breakfast and dinner was absolutely amazing—delicious and beautifully presented—I was extremely satisfied!
The ultimate value for money! Even the driver who stayed here before said it was excellent value!
Many Japanese people stay here, mostly families with children.
It's right next to a tropical botanical garden where you can see monkeys soaking in hot springs.
The sea is right outside the window, super close, beautiful scenery, but the waves are very loud at night.
There's an open-air hot spring on the rooftop, and on the first floor there are foot baths and a traditional hot spring + sauna.
There's a supermarket on the first floor with everything you need.
The receptionist at check-in was Chinese.
It's very convenient to hire a car, but I'm not sure if it's convenient to go on your own, as it's quite far. It is indeed quite old, in terms of style, but very clean.
This is the hotel we changed from the chain hotel at the station. Because there is a hot spring here. It is only one stop from the airport to the hotel, and even if you take a taxi, it is only 50 RMB. There is a very convenient bus stop at the door of the hotel, and it takes about 30 minutes to get to the city. The hotel's breakfast is very rich and you can eat it every day. The hot spring service is also quite commendable.
I highly recommend it. If you go with a family, book a room by the sea. In fact, it is very cost-effective. One room can accommodate 4~5 people, and then looking at the seaside is very good.
I originally booked a single room, but when I arrived late at night, the hotel upgraded me to a larger, much more comfortable and spacious room. It was wonderful, but unfortunately, I had to catch a flight the next day and couldn't stay longer. There's a hot spring on the rooftop where you can enjoy milk or beer after your soak! So relaxing!
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
Nice facilities for kids, they can play around while adults are having buffet dinner and breakfast;
Rooms are large and private hotsprings are gorgeous;
Rooms are little bid hot, the a/c seems not working properly, good to have a dyson fan though
The hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan.
The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing!
Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm].
Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.
Very good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
This resort has everything you need for a fun time on the slopes. It has close proximity to 2 chair lifts, drone shows, fireworks, nice fireplace at a restaurant complex that you can both walk and ski to, good few different choices of breakfast and dinner buffets, nice relaxing outdoor onsen and indoor swimming + wave pool, lockers for ski gear and ski gear is easy to rent. Everything is payable by card EXCEPT for ski equipment for some odd reason, that you'll probably need to use cash or wechat, alipay etc. Overall had an amazing time with my group of 6 friends.
Very Good
427 reviews
8.7/10
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