The breakfast was terrible, like pre-made meals. There was hardly any decent food, and it was exactly the same for two days straight, with no changes to the dishes at all. The Wi-Fi was extremely unstable, constantly losing signal and speed. The room felt old and was cramped for two people. It was stuffy; even with the AC off, it was hot, and I woke up every morning with a damp back. There weren't many power outlets, and their placement was inconvenient, making charging a hassle.
Authentic Japanese style hotel that own a hot spring underneath the property. The hotel provides public bath, but private baths are also available for reservation. Breakfast comes in a a personal set and is delicious. The room facing the beach front view hearing sound of the ocean is serene and peaceful. Staff are all friendly and professional.
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
Very good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
Excellent hotel with kids facility
Food are nice
But they have free flow with bingo tem on the day we checked in, don't know why the restaurant staff don't want to show us the free flow menu .
We asjec the waiter for detaills, he showed us.
But we don't know our kidx can play bingo ten after dinner . No one told us.
Other than that , all are good
I absolutely loved this hot spring hotel; it's the kind of place you'll never want to leave. Breakfast and dinner were served as a semi-buffet, with ingredients that truly showcased the hotel's unique character. The freshly squeezed juices, cherry tomatoes, sweet soup, and coffee regularly prepared in the lobby were all thoughtfully curated, and enjoying them from a seat with a view made the experience even better. The room was just as delightful, featuring a rocking chair and a lounge mat, perfect for watching the Pacific Ocean and sipping tea – absolutely blissful. The hotel's hot springs were beautiful, and the water quality was excellent. The outdoor baths also boasted stunning views, allowing you to watch the sea, stars, and seagulls, feeling truly at one with nature. There's also a foot bath and a 'happiness bell'. The hotel's two generations of resident dogs were also very beautiful and friendly.
The ultimate value for money! Even the driver who stayed here before said it was excellent value!
Many Japanese people stay here, mostly families with children.
It's right next to a tropical botanical garden where you can see monkeys soaking in hot springs.
The sea is right outside the window, super close, beautiful scenery, but the waves are very loud at night.
There's an open-air hot spring on the rooftop, and on the first floor there are foot baths and a traditional hot spring + sauna.
There's a supermarket on the first floor with everything you need.
The receptionist at check-in was Chinese.
It's very convenient to hire a car, but I'm not sure if it's convenient to go on your own, as it's quite far. It is indeed quite old, in terms of style, but very clean.
The hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan.
The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing!
Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm].
Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.
We were given a six-person room with four floor beds and a bunk bed, so my child and I had plenty of space to roll around. It had been snowing for two days straight, and the powder snow made for a very comfortable skiing experience, perfect for beginners. Overall, the hotel service was good and the facilities were excellent, making it ideal for family activities.
This is the hotel we changed from the chain hotel at the station. Because there is a hot spring here. It is only one stop from the airport to the hotel, and even if you take a taxi, it is only 50 RMB. There is a very convenient bus stop at the door of the hotel, and it takes about 30 minutes to get to the city. The hotel's breakfast is very rich and you can eat it every day. The hot spring service is also quite commendable.
I highly recommend it. If you go with a family, book a room by the sea. In fact, it is very cost-effective. One room can accommodate 4~5 people, and then looking at the seaside is very good.
Very Good
40 reviews
8.3/10
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9.3/10
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GGuest UserWe had a truly excellent hotel experience. There was heavy snowfall a few days before our arrival, which disrupted our planned itinerary. However, it turned out to be a blessing in disguise as it allowed us to relax and fully enjoy all the hotel's facilities. The experience was fantastic, and the hotel's buffet was incredibly delicious – we ate until we were absolutely stuffed every day! Because of the snow and difficult transportation, the kind lady at the front desk helped us pre-book the only taxi in town, which ensured our onward journey wasn't delayed.
GGuest UserThe hotel's location is pretty average; it's a bit of a walk to all the attractions. Luckily, we chose to drive, but we ended up paying over 3000 yen for parking over two days, which stings a bit since other Japanese hotels usually offer free parking. Plus, the hotel facilities are generally old, and the room lighting is super dim. If that bothers you, I'd recommend looking elsewhere. On the bright side, the front desk service was quite friendly and always smiling, which was a definite plus.
GGuest UserIf you are looking for a truly authentic ryokan experience, Spa Shiosai is an absolute gem. From the moment you arrive, the level of care and attention to detail is world-class.
The Highlights
Exceptional Dining: Each meal was a work of art, prepared with incredible precision and seasonal flair. I especially appreciated the front desk’s proactive service—they consistently checked in to coordinate my preferred dining times, ensuring every meal was served perfectly fresh.
Spacious Public Baths: The onsen facilities are fantastic. The public area is expansive and never felt crowded. Having both a sauna and a serene outdoor bath (rotenburo) made for a deeply relaxing experience.
Comfortable Living: Unlike many traditional stays, the room here was very spacious and exceptionally well-heated, which made for a cozy retreat after a day of exploring.
The Verdict
This isn't just a place to sleep; it’s a place to be looked after. Between the thoughtful staff, the gourmet catering, and the top-tier bath facilities, Spa Shiosai offers the perfect balance of tradition and comfort. Highly recommended!
GGuest UserThe hotel is conveniently located just 300 meters from JR Hakodate Station, with easy access to major attractions like Goryokaku Park, Tachimachi Cape, Hachiman-zaka Slope, and Hakodateyama Observation Deck via tram and bus. Hakodate Morning Market and Kanemori Red Brick Warehouses are within walking distance, making it incredibly convenient for sightseeing. The hotel's facilities are well-maintained, and the bedding is excellent. Breakfast offers a good variety of Japanese and Western options, and the food is delicious. There are plenty of shops and restaurants around JR Station. The front desk staff are welcoming and patient. Overall, this stay offers great value for money.
KK LouThere is dust found at the corner of the bathroom and entrance, still acceptable. The breakfast is great! The staffs are all friendly and helpful! However, not sure whether is the fault and problem of other customers, weird spicy smell can be found in the corridor area at my floor, and got into my room and I had to open the window to let it out. I hope the hotel can set some rules to prohibit those kind of customers' behaviours.
GGuest UserVery good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
KkeylimedonutThe shuttle service provided by the hotel was very convenient, we made good use of it everyday.
The room was spacious and nicely furnished. Having a private bath was definitely a plus.
Breakfast was excellent.
DdebbyThe hotel is not in the city center, but it is very easy to get to the hotel by bus. The room is relatively small and the windows and doors cannot be opened. Since it is centrally air-conditioned, the heating is very warm (hot). If you are not used to the heating opening, it will be a bit The baby is hot and toasty, but if you turn off the air conditioner, there will be no air circulation. So after I communicated with the staff, he gave me a fan. The service was very attentive and the price of the hotel was very affordable. I will definitely stay again.
The staff’s sincere and thoughtful service is highly recommended!
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