The staff was very helpful with both the front desk and the restaurant.
When the door of the room was not open, he came to help me immediately from the front desk, and it was around 21 o'clock at night, but the maintenance was called and the repair response was quick. I was more satisfied with the speed, kindness and very satisfied than any hotel I have ever seen.
At the restaurant, I was greeted with a smile every morning and had an omelet made every day, but it was delicious. I was also satisfied with the number of buffet items.
I want to use it again!
The hotel front desk explained that the hotel was very patient, there was no accent in English, and it was easy to understand. It was very friendly to tourists in non-native English countries like me. The breakfast was rich, the hotel restaurant dinner was exquisite and tasted good.
Location was great, room was clean and big and hotel staff provided great service. Off site street parking on steep narrow streets and no lifts to rooms (we were on the third floor). Highly recommended if you can do stairs.
Location is very good! Beautiful views from rooftop and from breakfast cafe. Customer service is good, bellman was very helpful.
Everything was good except the neighboring room, the walls are very thin and we could hear their TV the whole time making sleeping difficult for us. Not the guests fault they can do whatever in their room, the hotel needs better soundproofing between walls as we could both sides. May have just been our room.
Other than that, housekeeping was lovely and the breakfast spread was delicious too.
First, I must mention the lack of cleanliness at the hotel. My bed, in room 301 was infested with bed bugs, and could not sleep most nights due to being bitten all night long. The carpet in the corridors, which wasn’t even gotten properly, was filthy.
The room is in a very good location. The balcony is just right for you to see the gorgeous sunset of the Aegean Sea. In the morning, you can see the cruise ship slowly entering the port of Kusadasi. The breakfast is rich and delicious, great
The elegant home by the sea, clean and tidy, even better is that the rainbow is seen on the first day of the New Year, or the double rainbow, which brought me a wave of good luck, the whole journey is very pleasant and comfortable
Checked in at dusk, and was shocked by the sunset over the sea outside the floor-to-ceiling balcony as soon as I entered the door. Very beautiful sea view. The hotel service is good and the facilities are complete. There are kettles, toothbrushes, etc. The room is large and the bedding is comfortable. It is the most satisfactory hotel in the four-day trip to Türkiye.
The hotel is on the top of the hill, so the view to the Kusadasi bay is amazing. It is 7 minutes walk to the city center where there is all restaurants, bars and shops are located. Going back to hotel you need to walk up the hill, a liitle sports required, but its not so bad. There is a Migros convenient store nearby the hotel which is open till 23:00.. Also nearby shops for small food and drinks. You can also enter the sea from Kusadasi centet beach, which is 10 minites away from hotel.
Location is very good! Beautiful views from rooftop and from breakfast cafe. Customer service is good, bellman was very helpful. Everything was good except the neighboring room, the walls are very thin and we could hear their TV the whole time making sleeping difficult for us. Not the guests fault they can do whatever in their room, the hotel needs better soundproofing between walls as we could both sides. May have just been our room. Other than that, housekeeping was lovely and the breakfast spread was delicious too.
Ooz_hurricaneLet me start with some positives - First the staff are friendly and attentive. The beach area is great with a nice bar. The location is easy to find opposite the Zeus cave entrance, and has a dolmus (minibus) that goes to kusadasi ever 30-40mins (cost 46tl (2024)). The cake selection is good as well, they may have someone who specialises in desserts on site.
The negatives
- The drink sizes are tiny, seriously tiny small plastic cups which I understand is to reduce wastage but as a guest I don't want to visit the bar area 2-3 times to quench my thirst. Note beer sizes appear decent so if you don't drink alcohol don't bother with here.
- food wish alot the dishes are the same day in day out, I liked a few but still variety keeps customers happy.
- entertainment is focused couples and the same thing over and over so lack variety here too. The staff truly do try.
Overall I had more expectations, the hotel most probably needs better management as the staff appear eager to help.
Had a wonderful time at this hotel with great view and great service by the staffs. Very beautiful view from the room! Close to Ephesus and other attractions (less than 30 mins by car).
Hotel near Kusadasi City Center, Hacifeyzullah Mahallesi
Price per night fromVND 1,222,513
9.0/10
Great
We found this hotel last minute and I am so glad we did. It was brilliant in every way! The staff, the room, the views, location and wow the variety of food available at the buffet was exceptional! It was a luxury very of a buffet where they also had a cooking station that changed each day/night. Erdem Bey and Hayati Bey looked after this and their service was next level. We met so many people that have come back to this resort for 15+ years and I can see why. Thank you
By far this is The BEST hotel in this area. Great space, big bathroom and all facilities are new. The Best warm welcoming staff and services, they are super helpful. Cosy friendly environment with the cleanest pool. I love this hotel and definitely am gunna come back. Umut, one of the staff gave us a brunch of turkish soft drink to try once we mentioned we couldn’t find them 😍😍😍 also help us with the laundry 🧺😍😍 Love the Soul house 🏠🥳🥳🥳🙏🙏🙏 Will definitely recommend to all my Thai friends and family ⭐️⭐️⭐️⭐️⭐️
Amazing hotel with good food and sauna facility. I enjoyed myself. I was a bit surprised when the mini bar staff came into my room without knocking (they thought nobody was inside). Also I had booked half board but when I went for dinner they said my name wasn’t on the list so I was asked to go to the reception to confirm. Upon confirmation they didn’t apologize for their mistake. The location is good with beautiful ocean view but it’s a bit far from Kusadasi town center . The wifi was perfect and good furniture
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