Hotels With Bar in North Sumatra, Indonesia

My recent stay at the Grand Cityhall Hotel was truly exceptional and exceeded my expectations. From the moment I stepped into the lobby, I was immediately greeted by a warm, welcoming, and elegant atmosphere. This was evident in every corner of the hotel, from the exquisite interior design, a blend of classic and modern touches, to the thoughtful details within the rooms. However, what truly made this experience unforgettable was the quality of service. The team at Grand Cityhall exemplified 5-Star hospitality standards. Every staff member I encountered was friendly, attentive, and genuinely helpful. The check-in process was seamless, and I felt truly valued as a guest.

We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay. However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.

The environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.

The hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes. Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell. Hotel staff tried to spray room freshener but the strong smell still lingers. Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.

This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.

We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.

Location is good, surrounding with local restaurants and mini mart for basic necessity. Swimming pools located at the back, facing the lake. Depends on the room located, mostly needs to go down or up, therefore it's not suitable for people has limitation to climb the stairs. Rooms is also basic, Breakfast is basic local food.

The service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.

The location is excellent n it is right in the center of medan city. There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store. There r many eateries n cinema available on the top floor. The security of the hotel is very tight that makes me feel safe... The staff over there r there to welcome us to the hotel

We stayed for 3 days 2 nites at 2 (side-by-side) superior bungalows. All bungalows have their own balconies & 2 rattan chairs + small coffee table. Perfect place to enjoy majestic view of the lake toba with your tea/coffee/snack. All rooms have fantastic lake view. It was a very relaxing stay,you can swim in the lake or dip in the swimming pool. They served good food. My kids loved the pizza. The lady boss prepared the pizza from scratch ⭐❤️ and it tasted way better than pizza hut or domino's...We ordered thrice 👍 Clean rooms, with hot shower & modern toilets. We had great sleep with comfy beds & pillows. The staff were very helpful too. Highly recommended! Thanks Tuk Tuk Bungalows 🌹👍