Hotels With Bar in North Sumatra, Indonesia

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Review from Malaysian. Evertyhing is fine and perfect. Room is spacious. FOOD IS FANTASTIC!!!! 10/10. Its just the iron needed to be changed. It is so broken cant change the temperature & also the iron board. I cant use it. Overall everything is top notch! Thank you!

I recently stayed at Swiss-Belinn Medan and had a pleasant experience overall. The hotel is conveniently located in the heart of Medan, making it easy to access nearby shopping areas, restaurants, and local attractions. The room was clean, comfortable, and well-maintained, with all the basic amenities provided. The bed was cozy, and housekeeping did a good job ensuring everything stayed tidy throughout my stay. The staff were friendly, polite, and always willing to assist with any requests, which made the experience even more enjoyable. Breakfast was quite good, offering a decent variety of local and international dishes. The dining area was also clean and well-organized. One area for improvement would be the Wi-Fi connection, which could be a bit unstable at times. Additionally, the room size might feel slightly compact for longer stays, but it is still sufficient for short trips. Overall, Swiss-Belinn Medan offers good value for money, especially for business or short leisure stays. I would consider staying here again on my next visit to Medan.

We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan.

The hotel is relatively new, and the room size and layout are excellent. The staff also provide good service. However, on the second day after it rained, the cold water was very dirty, although the hot water was fine. The location is right next to the train station, but if you walk from the station to the hotel, even though it's not far, the road isn't very pedestrian-friendly (there are barely any sidewalks, and lots of motorbikes).

This hotel's location is excellent, close to the train station, and it's very clean. Breakfast is included and well-prepared, quite delicious. We visited nearby attractions, most of which were within walking distance. I also saw a large mosque. It's currently Ramadan, and I even participated in their evening activities where officials gave speeches to celebrate Eid al-Fitr, which is like their annual new year. I'm very glad I got to experience it.

Had a very pleasant stay overall. The concierge team truly stood out—they were professional, attentive, and always ready to assist, making the entire experience smooth from arrival to departure. The lobby is beautifully presented with a welcoming ambience, creating a great first impression. Breakfast offers a wide and varied selection, which is commendable, though there is still some room to further enhance the taste. The bed is comfortable, ensuring a good night’s rest, and the property is well maintained throughout, reflecting good upkeep and attention to detail.

This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.

After breakfast yesterday, I planned to head straight to the museum from my room and then take the Airport Express train to the airport. But guess what? The door wouldn't open (my card showed a green light, but the door just wouldn't budge). I called the floor attendant, and even her master key couldn't open it. She was quite helpful, immediately calling engineering, but no one answered. I was in a hurry, so I told her to keep calling while I went downstairs to the front desk for help. There were two ladies in hijabs at the front desk. They sent a male staff member up with me, but still, no luck! Then, the engineering guy arrived with a power drill, but that didn't work either. I told them to wait... I was just standing in the hallway, no chairs anywhere. Eventually, I thought, 'This isn't going to work, I need to push them at the front desk where at least there are seats.' So, after about forty minutes of this ordeal, they told me the door was open and to come up. When I got into the room, I saw that the ceiling panel above the door had partially fallen off (was this the reason? I don't know, and I didn't have time to haggle with them). I checked out immediately, rushed to the museum, then to the train station. I made it to the Airport Express with just three minutes to spare! Thanks to the tuk-tuk driver who helped me sprint with my luggage. Looking back, this hotel was terrible. From start to finish, not a single apology! The front desk ladies in hijabs acted like it wasn't their problem, totally unconcerned. While waiting, I was going up and down by myself, and no one from the front desk even bothered to come up to check on the situation; they just sent staff. At the time, I didn't know how long it would take to open the door or if I'd miss my flight, so I tried calling Ctrip, but I could only speak to a robot customer service! Ugh. What an unpleasant experience. The door wouldn't open, and this brand-name chain hotel had no solution! It really messed up my schedule!