”Perfect for a quick business trip. I was there for a oneday meeting, and everything went smoothly. I was particularly impressed with the cleanliness, and the food was excellent. A solid option for anyone travelling for work. I will be booking again.”
Great atmosphere, clean room, great breakfast and hospitality. Our room was upgraded and we had a great 3d 2n stay. Friendly and very helpful staffs. Shout out to Deya and Ade for being so nice and friendly. Highly recommended to stay here for a good and relaxing time. .
The hotel is relatively new, and the room size and layout are excellent. The staff also provide good service. However, on the second day after it rained, the cold water was very dirty, although the hot water was fine.
The location is right next to the train station, but if you walk from the station to the hotel, even though it's not far, the road isn't very pedestrian-friendly (there are barely any sidewalks, and lots of motorbikes).
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
The service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
Room is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!
This lakefront hotel is the only 5 star hotel in Samosir. It's new, about 2 years old. Its location is strategic, about 9 minutes drive from Ambarita ferry terminal, where ferries from Parapat dock. The room is not big but clean and functional. The shower gel, shampoo, and body lotion smell really good, like one of those essential oils. The hotel also has a jetty for watersports like jetski, katamaran, canoe, and yacht.The buffet breakfast has lots of varieties. There are even bittergourd juice and other types of traditional herbal drinks.
Nice hotel..good breakfast...good safty and good safety Guard..nice car parking...but some mistake becuse on 30/1/2026 time 19 pm..the lady staf give my family somking room not but all 3 room..my grand son my wife have so bad time because of the bad simle..i fill so bad..Trip must take some aticon.......this is my 3rd visit....
.For me all other staf are so good..only the girl and the night duty manager have to take action..tq
Great
237 reviews
9.1/10
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8.8/10
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AAnonymous UserThe hotel is relatively new, and the room size and layout are excellent. The staff also provide good service. However, on the second day after it rained, the cold water was very dirty, although the hot water was fine.
The location is right next to the train station, but if you walk from the station to the hotel, even though it's not far, the road isn't very pedestrian-friendly (there are barely any sidewalks, and lots of motorbikes).
AArzilaGreat atmosphere, clean room, great breakfast and hospitality. Our room was upgraded and we had a great 3d 2n stay. Friendly and very helpful staffs. Shout out to Deya and Ade for being so nice and friendly. Highly recommended to stay here for a good and relaxing time. .
GGuest UserWonderful stay – peaceful and comfortable
We had a very pleasant stay at Emerald Garden Stay. The place is clean, spacious, and very well maintained. The environment is quiet and relaxing, perfect for resting after a long day. The room was comfortable, with good air-conditioning and strong Wi-Fi.
The host was friendly and responsive, making check-in and communication very smooth. Location is convenient, with easy access to nearby shops and restaurants.
Overall, a great experience and good value for money. I would definitely recommend Emerald Garden Stay to friends and family, and would be happy to stay here again.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
GGuest UserWe booked 2 rooms and were extremely disappointed with the condition of the rooms.
• One room had blocked drainage at both the sink and bathroom, making it difficult to use the facilities.
• The other room’s toilet bowl was very dirty with visible stains and was clearly not properly cleaned.
This level of cleanliness and maintenance is unacceptable for a paid stay. These issues caused great inconvenience and raised concerns about hygiene standards. We expect the management to take this matter seriously and improve room maintenance and housekeeping.
MMr. BentoI had a pleasant stay at this hotel and would recommend it, especially for travelers needing a comfortable place to rest during a long layover or short visit. The room was clean, quiet, and well-maintained, with a comfortable bed that made it easy to get quality sleep after traveling.
The staff were friendly and professional, and check-in/check-out was smooth and efficient. The location was convenient and easy to access, which made the stay stress-free. Amenities were adequate for a short stay, and the overall atmosphere of the hotel was calm and relaxing.
While nothing felt overly luxurious, everything was functional and met expectations. For the price and purpose of the stay, it was a solid experience and I would stay here again if traveling through the area.
GGuest UserNice hotel..good breakfast...good safty and good safety Guard..nice car parking...but some mistake becuse on 30/1/2026 time 19 pm..the lady staf give my family somking room not but all 3 room..my grand son my wife have so bad time because of the bad simle..i fill so bad..Trip must take some aticon.......this is my 3rd visit....
.For me all other staf are so good..only the girl and the night duty manager have to take action..tq
PPeachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
KKidAzizWhatever it is, it’s what we called home;
The ambient, atmosphere, services, food, view, is all about art.
Thank you Tirani and all of staff for having us.
You guys is the reason for me to coming back.
Cheers!
JJessie SandddyGreat stay as it’s very close to airport. They offer a shuttle which is free every second our from 6am. We had to pay as we went at 7am. Hey ho was 75,000. Gym is ok, very basic. Shower was good & hot. Food was okay, our chicken was questionable and pizza was sweet but I guess that’s what we get for ordering western. Food is also expensive but I guess this is their monopoly as there isn’t anywhere else around. Staff are very friendly and accommodating. Our room was huge and so was the bed! Please be aware this hotel is cashless - only accepting card payment!
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