Overall, the cleanliness and convenient location were good, but the price was a bit high. The Wi-Fi was extremely slow and the issue couldn't be effectively resolved. Plus, the air conditioning was broken. Even after staff came to check it, it still needs significant improvement. All equipment should be checked thoroughly in advance.
Average. Good, but I found cockroaches in some rooms.
I changed rooms and it was better.
I will definitely return because of the location and the price.
Best regards.
Facilities: Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good
Hygiene: Like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like
Environment: Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good
Service: Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like
A newly opened hotel in the center of Santo Domingo's new town.
Quite reasonably priced for a foreign-owned hotel in the Dominican Republic!
The cleanliness, spacious rooms, service, and location were all excellent.
The lobby and rooms were modern and sophisticated.
The rooftop pool and sofa area were great.
You can see the Caribbean Sea during the day and the night view of Santo Domingo at night.
I've stayed at other foreign-owned hotels in Santo Domingo, but
this one has by far the best view from the rooftop.
There are Japanese, Western, and Lebanese restaurants on the first floor, and all of them had a nice atmosphere.
The environment, location, service, and facilities are great. The garden has the feel of a tropical rainforest. The hotel itself has a long history. It is convenient for shopping and dining nearby. There were any political events on the day of check-in. The president was here. I will recommend it to my friends and I will do it again next time. Will choose this one.
Отдыхали в феврале 2025 года , рядом с отелем казино и слева от отеля есть супермаркет хороший, понравился также бассейн на крыше в общем все чисто красиво и уютно, по русский персонал не говорит
Very good hotel, the restaurant is not bad, but although the breakfast is many, it is not very delicious.
Hotel location is very good, it is in the city center, it is convenient to go anywhere, but Santo Domingo is also very small, it is estimated that other locations are not much different.
Facilities: Breakfast is delicious. We had breakfast as soon as we arrived in the morning.
Hygiene: Very clean and spacious room.
Environment: Very good environment, Hilton standard.
Service: Very good service, average location.
This time I was on a business trip so I stayed close to my clients. If I were to travel, I could stay near the sea, the beautiful coastline or near the old town.
It was raining, so that's all there is nearby.
I arrived before 3 PM and was told that check-in was only possible from 3 PM onwards, without them even checking if a room was ready. I arrived back at night and was helped by Manuel, the night staff, who was very friendly. He explained the unique features of the room and accompanied me to it, making sure I understood everything so I wouldn't have any questions later that night. The breakfast offers a good variety. It's a great place to spend a few days, considering its location and value for money.
The staff was very friendly and helpful. The hotel was comfortable and the service and price performance were very good.
Great
117 reviews
9.0/10
Price from
PLN 365
per night
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8.5/10
Very Good
GGuest UserI had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
GGuest UserOne of my favourite hotels in Santo Domingo. Perfect for location and if you don't want to spend 3 figures a night for a 5 star hotel.
Renovated a few years ago, the rooms and decor are exceptional.
The hallway can be noisy but that's due to the construction of the building as it does have some history.
Breakfast is a combination of hot and cold and is served on the rooftop. Once again, staff are very helpful and attentive and I couldn't fault them for anything.
Reception is always friendly and helpful. All rooms have a minibar and a safe but if the prices are a little steep then theres a National store in El Conde where you can buy all your needs at local prices.
Your 5 minutes walk away from the centre of ”El Conde” or ”Zona Colonial” where there's quite a few US food chains such as Domino's and KFC as well as a lot of boutique shops where you can find something to your liking.
Highly recommended 3/4* hotel with 5* service
GGuest UserThe hotel's soundproofing is average. Living on the fifth floor, you can hear people talking loudly downstairs. The internet is poor, and what's uncomfortable is that the charging plug is not at the bedside! ! ! But the hotel's breakfast is great, with everything you need. I hope the room facilities can be improved, as they are a bit too old.
GGuest UserAverage. Good, but I found cockroaches in some rooms.
I changed rooms and it was better.
I will definitely return because of the location and the price.
Best regards.
GGuest UserThis hotel was specially booked. The hotel has a long history and a good location. The deluxe bed booked this time, the front desk service is very warm, and the scenery outside the window is the most attractive to us. It is beautiful. The hotel's service is a plus, the pool is also a plus, the front desk and lobby concierge service is particularly good, it is a special trip. Satisfied
IIndo_backpackerzPro: -safe area even at night, because just beside the militery area of the presidential palace, even at 10pm there is still a grocery open.
- Breakfast is simple but good enough: toast with cheese and ham, coffee and a boiled egg.
-Spacious and clean room, friendly staff, can refill drinking water.
-500m walking to the gate of the colonial area.
- Taxi stand is at the same street
- Nice, spacious outdoor, sitting area
- A personal fridge in the room
Cons:
-A bit noisy from the road/a bar until around midnight.
- Shower is not really hot (only slightly warm).
LlludolNot at all a 4-star hotel. Service is bad, they gave me a room that didn't match the photo, then moved me to the actual room, and it was not at all like in the photo. Some USB plugs are broken; it's like they didn't build the hotel the right way with a lot of construction issues. They have a restaurant on the rooftop, the food was bad and very expensive. Regarding the service it's very bad too, the only person who actually did well his job was the guy who moved my luggage. I would not recommend!
GGuest UserFacilities: Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good
Hygiene: Like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like
Environment: Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good
Service: Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like Like
GGuest UserОтдыхали в феврале 2025 года , рядом с отелем казино и слева от отеля есть супермаркет хороший, понравился также бассейн на крыше в общем все чисто красиво и уютно, по русский персонал не говорит
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