Posted on Jul 24, 2026|Queen Studio With Kitchen
Youren-shanghaiThis hotel boasts an excellent location, right around the corner from the Whistler Village Gondola (via exit B), and with the main entrance (exit A) for car drop-offs. Exit B leads directly to a pedestrian shopping street, just a few minutes' walk from the bus station. The hotel is divided into a South Tower and a North Tower. The South Tower features rooms with a fully equipped kitchen – we're talking a real home kitchen setup, complete with a dishwasher, induction hob, extractor fan, and all necessary kitchenware. It's truly rare to find a high-end hotel offering such amenities.
What truly impressed me was their genuine recognition and treatment of elite members, even when booked through a third-party platform like Trip.com. For two guests, they provide a daily dining credit of CAD 24 per person (usable at their restaurants and eateries), complimentary Wi-Fi, and late check-out, among other perks. A special shout-out to Ms. Rosalie at the front desk, who was incredibly kind, professional, and took the time to thoroughly explain how to best utilize our member benefits. This hotel is exceptionally friendly towards its elite members.
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Price per night from€ 109
Posted on May 24, 2026
Guest UserWe had a great stay here! The building itself is older, but it’s very obvious that the hotel has been newly renovated. Everything felt clean and fresh , the room was spacious, the furniture looked brand new, and the overall atmosphere was comfortable and welcoming.
One of the highlights for our family was the game room, which was perfect for keeping the kids entertained. The amenities were also excellent, and the customer service was outstanding from check-in to check-out.
A huge bonus was the free EV charging, which made our trip even more convenient. Overall, we really enjoyed our stay and would definitely love to come back again!
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Price per night from€ 79
Posted on Jun 10, 2026|Traditional Room With Two Double Beds
JayjThe location is great, really easy to find. There's a shuttle bus directly from the airport, so getting around is super convenient. There are tons of restaurants nearby, and right behind the hotel is a huge mall with lots of food options and even a T&T Supermarket.
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Price per night from€ 104
Posted on Sep 6, 2023
Guest User
My family of four with children has some business to do in Campbell River, so there are some inconveniences with the one-day reservation facility, but overall it's good.
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Price per night from€ 58
Posted on Jul 1, 2026|Luxury Room, 2 Queen Beds, Non Smoking (Wet Bar)
Guest UserQuiet, good experience overall. The room size was just right for our family of three; the two double beds were perfect, and the mattresses were comfortable—not too soft or saggy. The staff were very helpful, there's a pool, and breakfast is complimentary. Check-out was quick and easy too. Everything was great, and it's super convenient for shopping and dining near the hotel.
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Price per night from€ 65
Posted on Jun 16, 2025
L. Anna
The room is big and spacious . Bed and pillows are comfortable. The kitchen is a big plus for us since we stayed for 3 nights.
It is in a good location, near the bus stop and within walking distance to all good restaurants.
The only downside is it’s near the hospital so ambulance sirens can be bothersome.
Otherwise, it was a good and pleasant stay.
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Price per night from€ 132
Posted on Mar 24, 2026|Deluxe Room with 2 Queen and City View, 334 sqft, 31 sqm
Guest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
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Price per night from€ 216
Posted on Mar 7, 2026
Guest User
Having 33 years of experience and two family weddings at Emerald lake makes this a very special place for us. From the 5 km walk around the lake accessible year-round, secret ponds and brilliant vistas, to gaping at the great Burgess Mountain, Wapta and Emerald Peak crowned within the Presidential range, one is left with a distinct sense of awe. Even the bright colored summer canoes inspire joy. The food is second to none in the Lodge restaurant, truly cuisine not to be missed, and a game of billiards upstairs or settling down before one’s own crackling fireplace is the perfect sigh at days end.
The only break in perfection we found was that the newly renovated room we paid an upgrade fee to stay in was a disappointment as a poorly-manicured renovation; with tiles not fitting quote right together with gaps in odd corners, shower not quite right, and the bathroom door altogether too large for the space.
While paying for the upgrade may not be worth your while, Emerald Lake is.
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Price per night from€ 196
Posted on Apr 29, 2026|Queen Room-Non-Smoking
Amanda chou0906
The room was spacious, and the hotel is about an 8-10 minute walk from the station, which makes getting to and from the airport on the Canada Line very convenient. The room was clean, and the front desk staff were friendly and enthusiastic.
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Price per night from€ 99
Posted on May 1, 2026
iceman22
Stayed at the former Trump Tower in Vancouver. The location is super convenient for getting around, very close to downtown, and not a far walk to Stanley Park either! During my stay, the breakfast area was under renovation, so all meals were delivered via room service. The fully automated facilities in the room were fantastic. Overall, a really great experience!
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Price per night from€ 269