Good location. Clean and new. Spacious bathroom. We love the heated pool. The only downside is that we do not know where the water dispenser is, and was so thirsty at night. Only on the next day we got to know that the water dispenser is in the fitness centre.
Hotel near Downtown,Vancouver92.7% of visitors choose this area
GGuest User2026.03.14
Overall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
Was a nice stay as usual, staff are good hotel is nice and modern. Could use some more security or patrols for outside parking. Underground parking was full and ppl park like assholes lol but all in all was good as usual. It’s what you expect for a hotel in down town Prince George on a Friday night.
A nice stay in the Park Inn Hotel. The rooms were clean and tidy. We had a double queen room, which was spacious and had everything we needed. Staff were very friendly and helpful. The hotel is located just outside the town. Breakfast was basic but set us up for the day. Water stations are available. Would stay again.
Getting around is a breeze here, whether you're driving or using public transport. A skywalk connects directly to the Bridgeport SkyTrain Station, which means a quick 10-minute, 3-stop ride on the Canada Line to YVR Vancouver Airport, and just 20 minutes to downtown Vancouver.
Bus route 620 to Tsawwassen Ferry Terminal (for ferries to Victoria) is right downstairs. You can also easily walk to the Richmond Night Market and the outlet mall, and major highways are close by for drivers.
The hotel boasts a huge indoor parking lot with reasonable rates and even EV charging stations. Guests park on levels P2 and P3.
The rooms are spacious, and the bedding is wonderfully soft. Higher-floor rooms offer stunning views of the Fraser River and the yacht marina, especially beautiful at night. If you're lucky, you might even get a free upgrade to a suite.
Overall hygiene is excellent, with thorough daily housekeeping. Standard amenities include a mini-fridge, coffee machine, and bathrobes.
Facilities are fantastic, featuring an indoor heated pool with a kids' water slide, a gym, spa, ******, Cantonese dim sum restaurant, Starbucks, and several other Chinese and Western restaurants.
Located in the heart of Richmond, a major Chinese community, you'll find plenty of Asian supermarkets and Chinese restaurants nearby. Hotel prices here are generally lower than in downtown Vancouver, making it an ideal choice for car rentals upon arrival or airport layovers.
However, since it's been open for several years, some lower-floor rooms show signs of age, with limited power outlets and average soundproofing. Being near the train tracks and flight path, you might occasionally hear airplane and train noise.
**Smoke Smell Alert**: Smoke sometimes drifts from the adjacent ****** floor. If you're sensitive to smoke, prioritize higher-floor, non-smoking rooms.
The dining options are a bit pricey for the quality; the breakfast buffet is expensive, and the fast food gets mixed reviews. You'll find better value eating at the many Chinese restaurants in Richmond.
**Pro Tip**: When booking, request a high-floor, non-smoking room with a river view to avoid the lower-floor casino-adjacent rooms.
Hotel near Downtown,Vancouver92.7% of visitors choose this area
AAnonymous User2025.12.30
The hotel's location is incredibly convenient, absolutely perfect for both shopping and transportation. Every Christmas, they host a charming Christmas gingerbread house display, which draws many visitors. During ski season, there's also a convenient paid shuttle service to and from Whistler.
The only slight drawback was that the bed was a bit too soft and the pillows were quite low, but sleep comfort can be subjective.
There's a Starbucks right downstairs, making breakfast very easy. The SkyTrain at Burrard Station is directly below the hotel, and you can walk to Vancouver City Centre Station in about five minutes. This line also goes straight to the airport, making travel very efficient.
Hotel is nice, clean, and modern, with comfortable beds. Right around the corner from a couple of fantastic restaurants, but do keep in mind that Prince George is not the safest place to walk around. My biggest disappointment is that there is no hot tub, only a very small swimming pool. The clerk at check-in was nice enough, but terrible at communication. There was also no ketchup at the breakfast buffet, which is a small detail but devastating when the buffet is mainly eggs and potatoes.
Heard reviews of car thefts at the parking lot that got us worried but there was none of it during our stay. Car park was pretty well lit. The room we got initially had a broken door that couldn’t lock so we had to pack up and move to another room. Happy that the hotel upgraded us a suite as they were not able to find a room that had the same layout as the one we booked.
Hotel near Downtown Victoria,Victoria100% of visitors choose this area
GGuest User2026.04.07
The location is convenient! The service is excellent! Parking costs 30 yuan per day and requires leaving the car keys, but the service is great! The breakfast is simple but acceptable!
However, it was disappointing: I had requested a room with a nice view in advance as it was for a birthday celebration, but I ended up with a low-floor room facing a construction site. The construction started at 7 AM, and the noise was quite unbearable!!!
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GGuest UserThe service was outstanding and the location ideal if you are biking. The hotel also has a room where you can store your bikes. The room was very clean and the staff very helpful.
GGuest UserHotel is convenient located near eatery and airport.
Sharon the front desk was extremely helpful to locate my reservation . Trip.com gotten my reservation thr agoda and
Sharon spent fair bit of time to trace my agoda booking number. As trip.com booking number is not found in trip.com.
Sharon worked extra hour to trace my booking to avoid me to make any payment as couldnt locate trip.com booking.
Overall, my stay was plesant and shittle service is good and prompt.
GGuest UserI am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay.
To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level.
There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment.
Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection.
I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered.
In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests.
Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold.
I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.
GGuest UserAbsolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
Wwabbwty20060703For downtown Vancouver, the price of this room is very reasonable, and the location is super convenient. Especially, the bedding is really comfortable. Plus, you can store your luggage for free! I'll definitely choose this place again next time I'm here. I truly felt the warmth and inclusivity in this city.
GGuest UserOverall, it is a pleasant hotel for a short stay in downtown. Despite the Karma Lounge currently being under renovation, the hotel arranged a room dining service for breakfast as an alternative, which is acceptable and yummy. The hotel staff are helpful and kind. The location is close to down town, 5 to 10 minute walk to Robson Streetfor shopping, 1 block away has a supermarket and some nice reastieant eg The keg steak house.
GGuest UserThe hotel service was great, and the coffee was delicious. We stayed for 6 nights in total. I had a cup of coffee every day, but on the last day, it was just watery, I wonder why? We arrived early on check-in day, and the front desk staff, wanting us to have a comfortable stay, upgraded our room since we were staying for 5 nights. However, the toilet in the bathroom had a slight leak. We didn't switch rooms because it wasn't a major issue, and we were out all day anyway. The hotel's location is excellent; you can actually walk to most places, or take the bus or subway. There are many diverse food options nearby, including Asian and American cuisine. At night, the area downstairs is very lively with many nightclubs. The hotel room provided an umbrella, which is essential as Vancouver is a rainy city, and a safe. The bathroom and room size were both quite decent. But I wonder if booking through Trip.com means the rooms and beds would be smaller?
GGuest UserPlace is located at the Main Street. Staffs are so friendly and fast in their service. Room is clean and the amenities are pretty complete (especially as family of four, the mini fridge, plates, spoons, knife, cups, microwave, are very helpful). The only unpleasant thing is we can hear our neighbors talking and they are pretty loud, but not during the night.
GGuest UserIt's comparable to a budget hotel back home, but its strong point is the location. It's within walking distance to attractions like the Gastown Steam Clock. If you're on a short trip and not staying for long, this is a good option.
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