Renhe Spring Hotel Reviews
Renhe Spring Hotel
No. 19 West Section 2 of 2nd Ring Road, Chengdu, ChinaView Hotel Details
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Renhe Spring Hotel Guest Reviews
4.8/5
Amazing
2989 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(2989)
Positive reviews(2971)
Reviews with photos/video(462)
Delicious breakfast(394)
Large rooms(195)
Perfect for kids(129)
Friendly front desk staff(117)
Convenient for shopping(116)
Luxurious(70)
Awesome gym(23)
Has rooms for families(18)
Negative reviews(18)
Guest User
Premier Queen Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 3, 2024
We have an amazing hospitality in the past 5 days. Ken (小康) and the entire service crew team had been providing a 5 stars services during our stay. We arrived hotel at 8.30 am after a long haul flight from Rome. Ken and front desk staff helped us to check in earlier so that we could take some rest.
Good Job!
Response from Property: Dear guests, thank you very much for choosing Renhe Spring Hotel .We are delightied to learn that our operation team are able to curate an exceptional experience for you and that you enjoyed a great stay with us . We hope to have the pleasure of welcoming you back soon! Renhe Spring Hotel Chengdu
Matt
Classic Double Room
Stayed in Jun 2023
Couples
25 review
Outstanding
Posted on Jun 25, 2023
Very nice hotel with excellent service and very good breakfast.
This is a high class hotel at a good value price.
Response from Property: Dear guests, thank you very much for choosing Renhe Spring Hotel .We are delightied to learn that our operation team are able to curate an exceptional experience for you and that you enjoyed a great stay with us . We hope to have the pleasure of welcoming you back soon! Renhe Spring Hotel Chengdu
Ping
Superior Room
Stayed in Apr 2023
Family
1 review
Outstanding
Posted on Apr 30, 2023
My experience at this hotel was excellent, very good service, really enjoyed the breakfast.
Response from Property: Dear guests, thank you very much for choosing Renhe Spring Hotel .We are delightied to learn that our operation team are able to curate an exceptional experience for you and that you enjoyed a great stay with us . We hope to have the pleasure of welcoming you back soon! Renhe Spring Hotel Chengdu
Tristan Hale
Classic Double Room
Stayed in Jan 2023
Couples
3 review
Outstanding
Posted on Jan 30, 2023
A modern hotel with a classic and classy feel. Fantastic service, delicious and plentiful breakfast, and a really nice swimming pool make for a great stay.
Response from Property: Dear guests, thank you very much for choosing Renhe Spring Hotel .We are delightied to learn that our operation team are able to curate an exceptional experience for you and that you enjoyed a great stay with us . We hope to have the pleasure of welcoming you back soon! Renhe Spring Hotel Chengdu
Yinshuisijiang
Classic Double Room
Stayed in Nov 2023
Business travellers
6 review
Outstanding
Posted on Dec 25, 2023
OK OK
设施：OK
卫生：OK
环境：OK
服务：OK
Guest User
Premier Queen Room
Stayed in Nov 2023
Couples
5 review
Outstanding
Posted on Nov 6, 2023
very nice
Guest User
Classic Double Room
Stayed in May 2024
Family
2 review
Very Good
Posted on May 5, 2024
The hotel service is very good and the room is large. There is a cloakroom as big as the bathroom. The interior decoration of the hotel also has Sichuan and Chongqing characteristics. The air conditioner in the room is almost silent and very quiet. Children who check in will receive a panda as a free check-in. The location is also very good, very close to Du Fu Thatched Cottage Huanxisha Park, and next to Maoye and Hippo. The most important thing is the price. The price on May Day and the double breakfast every day are really good. Daisy Xiaoyang has good service and good reviews
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enzospeed
Premier Queen Room
Stayed in May 2024
Couples
17 review
Outstanding
Posted on May 4, 2024
Facilities: Complete and new
Sanitation: Comfortable and clean
Environment: A section of the road is under construction and a little messy, but it does not affect the stay experience
Service: Excellent, the housekeeper and the aunt who cleans the room are particularly attentive and thoughtful
I booked a premium king-size bed room and upgraded to an executive room. I am very happy. I will stay in Renhe Spring again in Chengdu.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Renhe Spring Hotel. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We welcome you to come again. Chengdu Renhe Spring Hotel
Mengximengxi
Premier Queen Room
Stayed in May 2024
Family
5 review
Outstanding
Posted on May 4, 2024
The service is very good, my child and I are very satisfied, the meal is also good, I will stay here again next time! The housekeeper Daisy Xiao Yang cared about the whole process and asked if there were any needs. Every waiter served with a smile.
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Xiaobai
Premier Queen Room
Stayed in Apr 2024
Friends
2 review
Very Good
Posted on May 3, 2024
The hotel environment is comfortable and nice. After booking, the housekeeper took the initiative to contact me and upgraded the room type. I stayed for 3 nights. When I checked out on May 3, the flight was delayed and I wanted to check out at 2 o'clock. I contacted the day before and was told that it was not possible and I had to check out at 12:00. If I checked out at 2 o'clock, I would be charged half a day's room rate. Finally, after a long discussion, it was delayed to 1 o'clock. I can understand that there are many people on holidays, but the words of the service staff made me feel uncomfortable and felt a bit inhumane. I hope it can be improved.
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Response from Property: Dear guest, we are deeply sorry for your stay experience and thank you for your valuable suggestions for the hotel. Your satisfactory experience will be our motivation to continue to improve our service quality. The pursuit of excellence and perfect service has always been our goal. We have been committed to letting guests feel our high-quality service. We look forward to your encounter with Renhe again. Thank you again for your support and look forward to your and your family's visit next time. Chengdu Renhe Spring Hotel
Piaolaipiaoquye
Classic Double Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 14, 2024
1. The room is clean, the bedding is comfortable, and the bathroom meets my requirements.
2. The front desk staff are very nice, especially when the itinerary changes, they are active and patient, which is worthy of praise.
3. There is salmon steak for breakfast one morning, and the room rate is OK.
4. Check-out is very convenient, just pay the card.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Chengdu Renhe Spring Hotel and taking the time to leave a good review. The hotel has comfortable and complete hardware facilities and personalized warm service. I hope our service can help guests unload their daily fatigue and enjoy a comfortable and relaxing a**osphere. Sincerely look forward to your visit again in the near future. Chengdu Renhe Spring Hotel
Lingxiuyihao
Classic Double Room
Stayed in Apr 2024
Business travellers
54 review
Amazing
Posted on Apr 10, 2024
The facilities are high-end and complete, the environment is beautiful and the transportation is very convenient. The service is warm, thoughtful and attentive, and the hygiene is clean, tidy and thoughtful, making people feel at home.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Renhe Spring Hotel. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Welcome to visit us again.
Guest User
Classic Twin Room
Stayed in Apr 2024
Friends
3 review
Amazing
Posted on May 19, 2024
The room is great, the service is great, and I am very satisfied with it overall👍
The hotel is not located in the city center (which is an advantage for me), but it is very convenient to take a taxi to Taikoo Li, and it is also close to Du Fu Thatched Cottage on foot. The interior decoration is unique, and the decoration in the room is not sloppy, which makes people immersed in the holiday a**osphere. The hotel service is warm and thoughtful, and the needs raised are met quickly, which is very satisfactory. I will definitely stay here next time I come to Chengdu.
The only drawback is that the tea cups in the room have tea left by the previous guests and have not been cleaned. I hope the hotel will pay attention to hygiene details while providing good service!
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AllenGjj
Superior Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 7, 2024
The housekeeper Cerka contacted us in advance to ask about the room requirements, prepared the room in advance, helped to take the luggage to the room after check-in, and carefully introduced the business hours of the hotel venues. The whole hotel is very beautiful, the scenery is very good, the service is very good, the fitness facilities are very complete, and the breakfast is rich in variety.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Renhe Spring Hotel. Thank you for your affirmation of our service, especially for remembering the name of the staff who served you, which is an affirmation and encouragement to our service. We look forward to exceeding your expectations every time you stay with us, and sincerely look forward to your visit again. Chengdu Renhe Spring Hotel
Meihongmahexiaobaigou
Classic Twin Room
Stayed in Apr 2024
Family
10 review
Outstanding
Posted on Apr 5, 2024
The hotel is very close to Du Fu Thatched Cottage and Sichuan Museum. Next to it is Renhe Depar**ent Store. There is Hema on the negative first floor, which is very convenient for shopping.
Before checking in, call in advance to ask if there are any needs. When checking in, two panda dolls were directly given to the children, and the room was upgraded and a non-smoking floor was arranged. The service was very meticulous. I stayed for three consecutive nights and had a very good experience. The hotel staff had a good attitude, the breakfast was rich in variety, and the dining environment was elegant.
In addition, the child happened to have a birthday, and the hotel put a lot of dolls and tents in the parent-child room, which the children liked very much. What surprised us even more was that they specially sent a birthday cake. I have stayed in many hotels, but there are not many places that can do such good details. Thanks again to the housekeeper Xiaoshu and the big sister who cleaned the room for us to have a pleasant trip to Chengdu.
Original TextTranslated by Google
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