Best Villas in Zhangjiajie

We had a wonderful stay at the Pullman. George from the concierge was very helpful in booking our tickets. The location is fantastic, close to East Gate, with major attractions just a few kilometers away. Although we hired a Didi, it's also possible to walk to these attractions. The western food section in the restaurant could use some improvement; the pizza tasted more like cheese on bread than an actual pizza. However, the breakfast buffet was quite nice. We definitely recommend this place for families, as the pool is great for both kids and adults after a long day of walking.

The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 

Would recommend this place. This place is great value for money. Good location if you want somewhere calm and tranquil; having travelled around China to the big cities, I needed this more secluded stay. I could not fault the service. I arrived early and they offered me breakfast which was so lovely of them. The food is more home style cooking, simple but decent. The staff were incredibly helpful. I had a fever on my first night and they took good care of me. Kevin especially was very hospitable. Thank you!

The service very good. The housekeeping staff who brings us the snack every night during our stay, (A Dan) is very nice & friendly 😊 we loved our stay here will definitely stay here again when we visit Zhangjiajie. Ayi A Dan is very warm and kind, she welcomes us with love and provides us with nice snacks at night. The tour service advisor also provides good service for our trip. The tour guide was kind and outgoing, really friendly to our family and provides us with interesting facts and information about the surrounding areas we visit. The hotel room was very exquisite as the room was very clean and was comforting. The bed sheets were clean, the bathroom was clean with great compliments as well as the cupboards having more condiments which help the experience a lot. Overall, the room was great with comforting condiments and was very clean towards customers and that the laundry room was free which helped us a lot during our stay at the hotel.

Heaven! This hotel is perfection! Nestled in the mountains you can be at one with nature here and relax in the most comfortable surroundings. The hotel is an old village that has transformed into an amazing rustic high end hotel. It is situated very near to the Zhangjiajie scenic park entrances such as Avatar Mountains. The rooms/villas are spacious, clean and have everything you could want. There was a turn down service with snacks provided and they set up the projector ready for when you arrive back from a wonderful day of sightseeing. The warm bath on the balcony really helped to relax us too. The views at this hotel are breathtaking! The most beautiful vistas that you can see from the rooms, balconies and the infinity pool (1 of 2 pools they have there). The restaurant was impressive, all the food is freshly cooked and many of the items are grown at the hotel (see the rice paddies and vegetables growing in the photos). There was a lot of choice of food and the price was very reasonable. The restaurant also has some wine and spirits to enjoy with your meal or to sip on a gin and tonic at the infinity pool just outside to watch the sun set. Breakfast was amazing, again plenty of choice and real coffee too. There is also a bar on site if you wish to sing karaoke with beers and friends once the sun has set. The most outstanding aspect of this hotel for us was the service. Rain, the (reception) manager was incredible, nothing was too much trouble for him. He called us the day before to arrange pick up and he speaks perfect English. Throughout the stay he organised and helped with everything we needed, he really did go above and beyond, thank you so much Rain to you and all of your staff who work so hard. This hotel was definitely great value for the price, the location and aspect of the hotel, also perfect. We cannot wait to come back again, maybe winter next time to see the snowy mountains and to sit by the fires in the rooms. I cannot recommend this hotel highly enough, 110%! Thank you so much Rain and team, see you soon, from Sarah and Bex