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Reviews/Trip Moments

Reviews: Kunming Jueyan Banquet: A Feast of Millennium Yunnan Flavors, An Immersive Enjoyment of Six Senses
Guest User2026-03-02
The booking process on Trip.com was smooth. Unfortunately, after paying for the lunch reservation on the platform, the local official platform informed me that the Jueyan Restaurant in Kunming was closed for lunch on February 26th, and the lunch could not be served. They offered two options: reschedule or pay extra to reschedule for dinner. This is inconvenient for travelers, as their itinerary was already planned for several days. Therefore, better communication is needed. As for Jueyan, it was a very good experience, with different dishes served at the restaurant, and the food quality was good. The environment was also clean. If it hadn't been rescheduled, I would have been very satisfied.
Reviews: Dianchi Lake
Guest User2012-12-07
They were all pretty good! I'll choose Ctrip again next time I go. It's easier to allocate time for independent travel, and you can go to the places you want to go.
Reviews: Stone Forest Scenic Area
Guest User2012-12-12
The tour guide respected the tourists' decisions throughout the trip, and the itinerary was very well arranged. The hotel was also very clean. We were lucky to be assigned a room with a balcony, although the balcony was a little dirty, and the balcony door lock was a bit unreliable; it opened easily with a little force, which was a bit unsafe. The room number was 3206. Hopefully, this can be improved in the future. Everything else was great, and the hotel breakfast was quite plentiful. Overall, the Ctrip vacation itinerary was excellent!
Reviews: Yunnan Nationalities Village
Guest User2013-02-08
The itinerary was acceptable, but the tour guide's service at the first stop definitely needs improvement. The tour guide in Chengde was very capable, but it's really unacceptable that they didn't arrange accommodations according to the contract!
Best Contact Center 2024 - Bronze
Best Contact Center 2024 - Bronze