HomeJapanWi-Fi & SIM cardsJapan au 5G/4G High-speed Data SIM Card Pick up at Japan Airports - Sakura Mobile

Product ID: 88742307

Japan au 5G/4G High-speed Data SIM Card Pick up at Japan Airports - Sakura Mobile

Name: Japan au 5G/4G High-speed Data SIM Card Pick up at Japan Airports - Sakura Mobile
Brand: Trip.com Group
SKU: 88742307
Price: 22.84 SGD
Availability: InStock
Rating: 4.7 (15 reviews)

4.7/5

Good

(15 reviews)

100+ booked

Multi-location pickup/delivery

Available from Nov 19

Instant confirmation

Conditional cancellation

From

S$ 22.84

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Device info

Product Description

flow

Unlimited 5G/4G data provided by local telcom (au by KDDI). Hotspot sharing has a limit (4 days - Total 3GB, 7 days - Total 6GB, 10 days - Total 9GB, 15 days - Total 15GB, 30 days - Total 30GB)

Product details

<How to Pickup>

Please present order confirmation page at Trip.com
For Narita airport, Haneda airport pickup, please tell "Sakura Mobile" to the counter staff

<Pickup Locations>

■ Narita Airport Terminal 1

Open: everyday
Operating hours: from 6:30 AM to one hour after the final international flight arrival
Location: Narita Airport Term. 1 South Wing 1st floor (Arrivals), JAL ABC Counter [Sakura Mobile]

■ Narita Airport Terminal 2

Open: everyday
Operating hours: from 6:30 AM to one hour after the final international flight arrival
Location: Narita Airport Term. 2 1st floor (Arrivals), JAL ABC Counter [Sakura Mobile]

■ Haneda Airport Terminal 3

Open: everyday
Operating hours: 4:00 AM to 1:00 AM
Location: Haneda Airport (Terminal 3) Arrival Lobby (2F) , JAL ABC Counter [Sakura Mobile]

■ Kansai International Airport Terminal 1

Open: everyday
Operating hours: 6:00 AM to 11:00 PM
Location: Kansai International Airport Arrival Lobby (Terminal 1, 1F), Sakura Mobile Counter

■Fukuoka Airport International Terminal

Open: everyday
Operating hours: 7:00 AM to 9:00 PM
Location: Fukuoka Airport International Terminal 1F Arrivals Lobby, Sakura Mobile Counter

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What's included

SIM card (nano size)

5G unlimited data

Call/SMS

How to use

Instructions

How to activate

Please follow the step-by-step guide in the manual that comes in with the SIM card package

Change & cancellation policies

If a cancellation request is submitted before 01:00, 1 day(s) prior to the date of use, no cancellation fee will be charged.

If a cancellation request is submitted after 01:00 1 day(s) before the date of use, a fee of 100% will be charged.

Cancellation is not allowed once the product is activated.

If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.

Partial refund is not available.

Important note

Before booking, please ensure your mobile device is compatible with the local network service provider. No refunds or cancellations can be made due to SIM compatibility issues
The quality of communication may be influenced by external factors such as surrounding landforms (e.g., mountains), weather, obstruction by buildings, the number of users, or location
This SIM card is only for data. No calls, texts.
Once activated, the SIM Card is to be used within the validity period and cannot be recharged, topped up, or used again
Available hotspot data : 4 days - Total 3GB, 7 days - Total 6GB, 10 days - Total 9GB, 15 days - Total 15GB, 30 days - Total 30GB.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.