7-day and 10-day plans: If you need to make calls or send SMS, please bring your passport to a True store for identity verification. Once verified, the eSIM restrictions will be lifted. After additional top-up, you will be able to make calls and send SMS.
True store locations https://iservice.true.th/store-locator?ln=th
[Disable Domestic SIM Card Roaming]
Before using an eSIM, make sure to turn off data roaming on your domestic SIM card to avoid incurring high international roaming charges. You will be responsible for any related fees, including roaming charges, overseas SIM card/eSIM purchase costs, and transportation expenses. No additional compensation will be provided.
[Maintaining Fair Usage Policy]
To maintain network quality and the Fair Usage Policy (FUP), telecommunications companies may throttle users who consume large amounts of data within a short period, leading to slower speeds or inability to connect. To ensure stable internet access, please avoid activities that consume excessive data, such as prolonged video streaming/downloading, software updates, or sharing your network (hotspot).