Macau to Hong Kong private charter transfer/cross-border business vehicle with dual license/door-to-door pickup/direct ride for fast customs clearance
Highlights
Product Description
Direct buses are cross-border vehicles with Hong Kong and Macau license plates, allowing passengers to reach their destination without disembarking.
Vehicle change refers to: You will need to transfer at the Hong Kong-Zhuhai-Macau Bridge artificial island parking lot, with seamless connection taking approx. 2 min. The driver will assist with luggage transfer from a Macau-licensed vehicle to another Hong Kong-licensed vehicle.
For border crossings where neither party needs to disembark, those using a Mainland Travel Permit for Taiwan Residents or passport must get off to clear customs. Foreigners eligible for visa-free entry to Macau or Hong Kong can stay in the vehicle if they complete the arrival card in advance.
service language
Chinese and English customer support available
Driver speaks basic English
1. Nighttime fee explanation: The normal price applies during the normal vehicle rental duration of 7:00 AM–10:00 PM. A nighttime service fee of ¥100 will be charged for rentals between 5:00 AM–7:00 AM and 10:00 PM–12:00 AM. A nighttime service fee of ¥200 will be charged for rentals between 12:00 AM–5:00 AM.
2. Explanation of excess wait time fees: If waiting exceeds 30 minutes from the scheduled time, an excess wait time fee will be charged. If it exceeds 30 minutes, it will be calculated as 1 hour, with a minimum charge of CNY 200. If it exceeds 1 hour, it will be charged as 2 hours. The specific fees are subject to customer support notification.
3. Schedule notice for changing travel time: If you need to change the pickup/drop-off time, please inform customer support 3 hours in advance. If not informed in advance, temporary adjustments will be subject to normal charges.
4. Vehicle cleaning fee explanation: If the vehicle is damaged, soiled by food, or due to vomiting, a cleaning fee must be paid to the driver. The specific fee will depend on the situation. If you get motion sickness, it's recommended to take motion sickness medication in advance.
5. Prices may fluctuate during holidays and major activities. For details, please contact customer support.
6. Pregnant women from mainland China are prohibited from entering Hong Kong. If a passenger is pregnant, please inform us in advance. Otherwise, the driver may refuse service, and the fare will not be refunded. All issues arising from this will be borne by the passenger.
7. Customers who are moving, carrying cargo, or have a large amount of luggage should inform customer support in advance.
8. If you booked a private charter, it will be charged hourly. If the vehicle rental duration has been confirmed and the driver arrives on time, but the traveler fails to depart at the agreed-upon time due to their own reasons, the vehicle rental duration will still begin at the agreed-upon time. We appreciate your understanding. (Our staff will reconfirm your pick-up time the day before your trip. If you need to adjust the vehicle rental duration, please inform customer support at least three hours in advance.)
9. Since this product is for car services in Macau/Hong Kong, if you are unable to smoothly cross the border and arrive in Hong Kong on the day of travel due to issues with your Entry-Exit Permit for Hong Kong and Macau or visa, the car service fee for that day cannot be refunded or changed (please check and bring all necessary IDs for crossing the border into Macau/Hong Kong). If customs questioning and inspection due to passenger ID or luggage (containing prohibited items) issues at the border causes a delay, a waiting fee of 300/hour will be charged, with delays under 30 minutes counted as 1 hour. If you are denied entry due to ID issues, the full fee will still be charged.