Note that this voucher is not the Helsinki Card. Voucher needs to be redeemed and printed
Once redeemed, the Helsinki Card cannot be cancelled or refunded
Many museums and attractions in Helsinki are closed on Mondays and public holidays
Once redeemed, the Helsinki Card cannot be cancelled or refunded
Cancellation and rescheduling are only available if the voucher has not been redeemed
**Voucher exchange points:**
Excess Baggage Airport Services, Helsinki-Vantaa Airport - Terminal 2, Arrivals Hall - open from Mon to Sun, 05:00-22:00
Department Store Stockmann Service Point, Aleksanterinkatu 52 (8th floor) - Open according to the store's opening hours
Stromma Sales kiosk at Market Square - Kolera-allas, Helsinki Sightseeing, by the yellow flags - open from May–Sept from the first departure to the last departure
[Click here for Helsinki City Card guidebook](https://www.stromma.com/globalassets/finland/helsinki/product_slideshows/helsinki_card/brochure/hc-guidebook-2023_03_web.pdf)
[Click here for weekly info, routes, and timetables](https://www.stromma.com/en-fi/helsinki/customer-service-contact/weekly-info/)
[Click here to check where to swap the voucher for a physical card](https://www.stromma.com/en-fi/helsinki/city-pass/helsinki-card/)