
Signal coverage
Taiwan
[eSIM usage conditions]
1. The device supports eSIM function
Query method: Dial *#06# in the phone interface. Generally, if there is EID, it means eSIM is supported. If there is no EID, eSIM cannot be used.
2. The phone is not a network-locked phone
Query method: Check with the operator whether your device is network locked.
*Please check whether you meet the above conditions before purchasing. Only if you meet them can you use eSIM normally.
[Set up eSIM]
The eSIM can only be installed when there is an Internet connection, so it is recommended to install the eSIM 6-12 hours before departure.
[Enable data roaming]
Please make sure the "Data Roaming" option is enabled for your eSIM.


Please confirm whether your phone supports eSIM before placing an order.
Query method: Dial "*#06#" on the phone interface. If EID appears, it means the phone supports eSIM. Otherwise, it does not support eSIM.
During the validity period, the eSIM can be installed multiple times on the same mobile phone. Once installed successfully, the device cannot be changed for installation.
FAQ:
1. Can I install an eSIM outside of the eSIM plan destination?
Answer: It can be installed but cannot be enabled. You can directly turn on the eSIM after arriving at your destination.
2.How is the usage time of eSIM package calculated?
Answer: After arriving at the package destination, the eSIM package generates traffic, which means the eSIM is activated and the time starts, and the days are calculated based on 24 hours.
3. What should I do if there is still no network after arriving at the destination and turning on the eSIM?
A: Turn on data roaming for the eSIM, check that the APN and ICCID of the eSIM are correct, and try to switch to a supported operator listed in the package.
4. How to check ICCID?
iPhone: Settings > General > About > ESIM
Android: Settings > About Phone > SIM status(sim slot 2) > ICCID, EID
If you have any installation connection problems that cannot be solved, please contact customer service at service@roamesim.net