
Important information: According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)
Please complete the real-name verification using the following link before your trip (if the link is not clickable, please copy and paste it into your browser): https://glcm.gloableconnect.com/prepaid/realname
Note:Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.
Coverage: Mainland China & Hong Kong & Macau & Taiwan
Carrier: CMCC&CMHK&CTM&Chunghwa
Before the eSIM is activated, the same device can be deleted and reinstalled up to 10 times; once activated, it cannot be reinstalled on another device.
Important Information:According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)
Please use the link to complete real-name authentication before traveling (if the link cannot be clicked, please copy it to the browser and then open it):
Note: Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.
[eSIM IP Address]
The eSIM automatically switches IP addresses based on the applications you use to provide a better network service.
· When you use applications from Mainland China, the system will automatically assign a Hong Kong IP address.
· When you use applications from outside Mainland China, the system will automatically assign a Singapore IP address.
[TikTok Compatibility Notice]
The service provider has optimized the compatibility with TikTok, but cannot guarantee that the app will work properly on all devices. To ensure the best experience, it is recommended to use devices that support the latest technology. Refund requests due to device compatibility issues may not be accepted.
*If you encounter login issues on iOS devices, it is recommended that you update your device to the latest version and reinstall the TikTok app. If the problem persists, you can try logging into the TikTok official website via a mobile browser, and then return to the app to continue using it.
Please note: The service provider may adjust the support strategy for TikTok at any time based on actual conditions. Please pay attention to subsequent notifications for details.


[Renewal Order Activation]
The renewal order will be activated automatically without the need for reinstallation.
1.For a first order without a throttling plan, restart the phone after using up the high-speed data to use the renewal order.
2.For a first order with a throttling plan, the throttled data will be used first until the validity period ends. After that, restart the phone to use the renewal order.
* DO NOT place a renewal order when switching phones with eSIM, as renewal orders do not support phone swaps.
[Phone Compatibility]
1.Your device supports eSIM function
Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM.
2. The phone is not a network-locked phone
Query Method: Check with your Telecom Operator to see if your device is open for all network bands
* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.
3.According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)
Please complete the real-name verification using the following link before your trip (if the link is not clickable, please copy and paste it into your browser): https://glcm.gloableconnect.com/prepaid/realname
Note:Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.
[Set up eSIM]
Upon arrival at your destination, connect to the internet to install and activate your eSIM. Do not install your eSIM outside your destination country, as this may result in premature activation and shorten your plan's validity period.
[Enable Data Roaming]
Please make sure that the "Data Roaming" option for the eSIM is enabled.
[Maintaining the Principle of Fair Internet Usage]
To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.