Product ID: 49254037
Mainland China/Hong Kong/Macao/Taiwan | 5G eSIM | Day Pass/Total Package | 24H | 1-30 days | QR code

Mainland China/Hong Kong/Macao/Taiwan | 5G eSIM | Day Pass/Total Package | 24H | 1-30 days | QR code

4.6/5
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(4,917 reviews)
193K+ booked
Use anytime during validity
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Booking Confirmation
Conditional cancellation
Renewable
From
S$ 0.60
Device info

Important information: According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)

Please complete the real-name verification using the following link before your trip (if the link is not clickable, please copy and paste it into your browser): https://glcm.gloableconnect.com/prepaid/realname

Note:Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.

Coverage: Mainland China & Hong Kong & Macau & Taiwan

Carrier: CMCC&CMHK&CTM&Chunghwa

Before the eSIM is activated, the same device can be deleted and reinstalled up to 10 times; once activated, it cannot be reinstalled on another device.

Product details

Important Information:According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)

Please use the link to complete real-name authentication before traveling (if the link cannot be clicked, please copy it to the browser and then open it):

Note: Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.

[eSIM IP Address]

The eSIM automatically switches IP addresses based on the applications you use to provide a better network service.

· When you use applications from Mainland China, the system will automatically assign a Hong Kong IP address.

· When you use applications from outside Mainland China, the system will automatically assign a Singapore IP address.

[TikTok Compatibility Notice]

The service provider has optimized the compatibility with TikTok, but cannot guarantee that the app will work properly on all devices. To ensure the best experience, it is recommended to use devices that support the latest technology. Refund requests due to device compatibility issues may not be accepted.

*If you encounter login issues on iOS devices, it is recommended that you update your device to the latest version and reinstall the TikTok app. If the problem persists, you can try logging into the TikTok official website via a mobile browser, and then return to the app to continue using it.

Please note: The service provider may adjust the support strategy for TikTok at any time based on actual conditions. Please pay attention to subsequent notifications for details.

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Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM+Data Plan
Support hotspot sharing
Voice+Call+SMS
How to use
If you encounter any issues during use, please send your order number and a description of the issue to the email crm@51tgt.com for assistance.
 
Important information: According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)
 
Please complete the real-name verification using the following link before your trip (if the link is not clickable, please copy and paste it into your browser): https://glcm.gloableconnect.com/prepaid/realname
 
Note: Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.
 
After arriving at your destination, please connect to the internet to install and activate the eSIM.
Warning: Do not install this eSIM outside your destination country, as it may result in premature activation and billing, shortening the validity period of your data plan.
 
[Install eSIM]
1. Open the QR code attachment from the order in the Trip.com app, and print it in advance or save it to another electronic device. (iOS 17 and above systems can directly save it to the phone)
2. Open Cellular Network (iOS) or SIM Card Management (Android) in Settings.
3. While the phone is connected to the internet, click "Add Cellular Network" (iOS) or "Add SIM Card Management" (Android) and scan the QR code to install.
4. If you can't scan the code, enter the "SM-DP+Address and Activation Code" from the order receipt to install.
5. If steps 3/4 fail, your phone may be locked by the home carrier (unable to use other carrier networks). Contact the carrier to unlock it before using eSIM.
 
[Using eSIM]
1. Turn off the primary SIM card and turn on the eSIM network switch.
2. Enable Cellular Network (iOS) or SIM Card (Android).
3. Turn on Data Roaming.
4. If you still cannot connect to the internet after the above settings, set the APN and restart. See the information below for details.
 
[About APN]
1. If you purchase an eSIM that covers multiple countries/regions, and you cannot connect to the internet upon arrival in a new area, manually switch the APN (it should switch automatically under normal conditions).
2. Setting Path: Cellular Number --> Cellular Data Network, or Mobile Network --> Mobile Data Network, or Mobile Services --> Mobile Data Network.
3. Enter APN: cmhk
4. Restart your phone.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
Cancellation is not allowed once the product is activated.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

[Renewal Order Activation]

The renewal order will be activated automatically without the need for reinstallation. 

1.For a first order without a throttling plan, restart the phone after using up the high-speed data to use the renewal order.

2.For a first order with a throttling plan, the throttled data will be used first until the validity period ends. After that, restart the phone to use the renewal order. 

* DO NOT place a renewal order when switching phones with eSIM, as renewal orders do not support phone swaps.


[Phone Compatibility] 

1.Your device supports eSIM function 

Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM. 

2. The phone is not a network-locked phone 

Query Method: Check with your Telecom Operator to see if your device is open for all network bands 

* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally. 

3.According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)

Please complete the real-name verification using the following link before your trip (if the link is not clickable, please copy and paste it into your browser): https://glcm.gloableconnect.com/prepaid/realname

Note:Hong Kong does not support Hong Kong ID card authentication, and Taiwan does not support Macau ID card authentication.


[Set up eSIM] 

Upon arrival at your destination, connect to the internet to install and activate your eSIM. Do not install your eSIM outside your destination country, as this may result in premature activation and shorten your plan's validity period.


[Enable Data Roaming] 

Please make sure that the "Data Roaming" option for the eSIM is enabled. 


[Maintaining the Principle of Fair Internet Usage]

To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.

FAQ

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