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Available in Chinese and English
1. If you encounter any questions or difficulties during use, please ask at least 1 day in advance.
2. Regulations on carry-on luggage:
1) Leaving luggage in the aisle will cause inconvenience to other passengers and is not conducive to emergency situations such as evacuation. Store your luggage in the bus trunk or on the luggage rack inside the vehicle. In addition, large luggage such as hand luggage bags or password boxes should be stored in the trunk under the bus. Please contact the crew when you want to store your luggage.
2) Valuable items such as cash, precious metals, gemstones, securities, art antiques, musical instruments, and luggage that is easily damaged by vibration, such as laptops, watches, cameras, glassware, etc., must not be stored in the luggage compartment of the vehicle. It is recommended that you carry them with you and manage them yourself. Please note that the company is not responsible for any damage or loss of luggage.
3. Baggage restrictions:
1) The flight attendant will hand you a luggage tag. The size of luggage that can be stored in the suitcase must be less than (length + width + height = 155CM).
2) The weight limit of luggage is the weight that one person can lift. Each guest can only store 1 piece of luggage in the suitcase.
3) If the luggage exceeds the weight and causes damage, the company will not compensate for the loss.
4) Due to the different structures of vehicles, especially for passengers carrying extra-large luggage, please consult customer service staff.
5) In addition, the following items are prohibited as they may cause inconvenience to other guests, such as musical instruments, animals, folding bicycles, ski equipment, golf equipment, bows and arrows, etc.
Things to know before purchasing tickets (please be sure to read)
1. As there are many bus tickets in Japan, please be sure to select the departure time before placing an order. Tickets will be randomly arranged within the time period you selected.
2. If you need to specify the departure time, please leave your contact information (WeChat, WhatsApp, etc.) so that we can contact customer service.
2. This bus ticket does not support designated seat reservations. All seats are randomly arranged and cannot be returned or exchanged once the ticket is issued.
3. This bus ticket is an electronic ticket. Please provide your gender and email address when placing an order. After the ticket is issued, the electronic bus ticket and travel guide will be sent to your email address. Please keep it safe and show it directly to board the bus.