Product ID: 10362229
[Taiwan] Chunghwa Telecom 4G SIM SIM card| 3-30 days including call charges, Taiwan airport self-pickup Internet card

[Taiwan] Chunghwa Telecom 4G SIM SIM card| 3-30 days including call charges, Taiwan airport self-pickup Internet card

4.8/5
Excellent
(1,390 reviews)
3K+ booked
Taiwan pick-up
Available from Dec 13
Instant confirmation
Conditional cancellation
From
S$ 10.38
Device info

Product Description

Flow

Unlimited 4G high-speed

Applicable models

Applicable to common models: iPhone series phones - all iPhone 6 and above are applicable, iPhone 5/5S/5C and below Telecom versions are not applicable, other versions are applicable, locked phones cannot be used. Android series phones - Telecom/Mobile versions are not applicable, other versions are applicable.

Telecom phones and locked phones cannot be used. For contract phones, please consult the contract operator whether they can be used.

The dual-SIM dual-standby phone needs to be placed in the primary card slot, usually slot 1, and do not insert a card in slot 2.

SIM card size

Three-in-one card that does not require cutting, suitable for all mobile phone card slots.

Signal coverage

Tainan, Keelung, Chiayi, Kaohsiung, Hsinchu, Taipei, Taichung, Taoyuan, and the entire New Taipei City.

The signal is weak in Alishan and Penghu Bay.

This card covers all of Taiwan

Telecommunications operators

Taiwan: Chunghwa Telecom, Taiwan's main telecommunications operator

Product details

1. Chunghwa Telecom phone cards are plug-and-play; the card is activated immediately upon insertion into the card slot, without the need to wait for activation time.

2. Due to differences in settings among mobile phone brands, the card dispensing counter can help set up the card usage method.

3. During the entire product usage period, there will be a high-speed internet connection and unlimited data.

You can check your order for the 1D/QR code voucher before noon the day after you place your order. You can then take the voucher to the designated counter below to collect your order.

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What's included
●Different days packages have different traffic and phone charges. All packages have 4G network speed and support free calls.
●Rate standard: Calling China: General time period: Monday to Friday 08:00-23:00. Off-peak period: Monday to Friday 23:00-08:00; Saturday 00:00-Monday 08:00; all day on Taiwanese statutory holidays. Calls to China: NT$7.7/minute during normal hours, NT$6.9/minute during off-peak periods; calls to Taiwan local, the same regardless of regular or reduced price periods (within the network): NT$0.05/second; (outside the network): NT$0.1/second ; (local call): NT$0.1/second; SMS rates: International SMS: NT$5/send; Taiwanese local SMS: NT$1/send.
●Balance inquiry: For inquiry methods, please refer to the instruction manual provided with the card.
●How to recharge: This card can be recharged within the validity period, and the recharge amount starts from NT$300. If the recharge amount is not used within the validity period, it will not be refunded or exchanged. You can also recharge at 7-11 and FamilyMart convenience stores across Taiwan.
How to use
It can be redeemed after the order is confirmed. Bring Ctrip's email confirmation to the designated counter to redeem; or present your voucher and ID at any Chunghwa Telecom direct service center/Shennao Telecom store in Taiwan to collect it.
Change & cancellation policies
If a cancellation request is submitted before 01:00, 3 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 01:00 3 day(s) before the date of use, a fee of 100% will be charged.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

Product Features:

[First Day Free] When you pick up your card, the counter staff can assist with activation. Internet data from the activation time until 24:00 on the day of activation is free.

Example: If a user purchases a 5-day prepaid card with an activation time of 18:00:00 on 2024-01-01, then the internet data traffic before 23:59:59 on 2024-01-01 is free. The card expires on 2024-01-06 at 23:59:59.

1. Chunghwa Telecom phone cards are plug-and-play; simply insert the card into the slot and it will activate immediately, without waiting for activation time.

2. If you do not need to use the phone immediately, please inform the counter staff not to insert the SIM card into the phone.

3. The product is used with a high-speed network and unlimited data throughout the entire usage period.


Confirmation email received time:

Orders placed before 6:00 PM on the same day will receive a receipt via email on the same day.

Orders placed after 6:00 PM on the same day will receive a receipt by email the following noon.

The email confirmation will be available in your order details before noon the day after you place your order. You can then present the confirmation at the designated counter to collect your order.


How to use

Self-collection instructions

1. Present your order receipt from the Ctrip app at the self-pickup point to collect your SIM card.

2. The email confirmation will be sent to the email address you provided when placing the order before noon the day after you place the order. The 1D/QR code confirmation can be collected electronically at the designated counter.

3. Those under the age of 18 cannot collect the card.

4. Two documents are required to collect the card:

  • Travelers from Mainland China, Hong Kong, and Macau

First document: Taiwan Entry Permit

Second document: Passport, Visa, Residence Permit, Mainland Residents Travel Permit to Taiwan

  • Travelers from Taiwan

First document: National Identity Card

Second form of identification: Health Insurance card, driver's license, passport, student ID, disability certificate

  • [Travelers from other regions]

First document: Passport

Second document: Residence permit, visa, international driving license, visa-free stamp, e-GATE fast pass stamp

5. The number of days for which the purchase plan is valid must not exceed the number of days the visa is valid for.

6. This 1D/QR code confirmation letter has no expiration date; you can collect your SIM card on other dates. Simply present your 1D/QR code confirmation letter and identification at any Chunghwa Telecom direct service center or Senao Telecom outlet in Taiwan to collect your SIM card.

7. When picking up the card, the counter staff can assist with activation. Internet data usage until 24:00 on the activation day is free. For example: If a user purchases a 5-day prepaid card with activation at 18:00:00 on January 1, 2018, then internet data usage until 23:59:59 on January 1, 2018 is free. The card expires on January 6, 2018 at 23:59:59.


Instructions for use

1. How to activate: When picking up the package, the counter staff can provide a SIM card ejector tool or replace the SIM card to activate the device.

2. Can I insert my card in advance? No, you can only insert your card after arriving at your destination.

3. Number lookup: The numbers marked on the phone card are the phone number.

4. Make phone calls and send text messages

To dial local numbers: 0 + mobile phone number

To dial a Chinese mobile phone: 01986 + mobile phone number

To dial a landline in China: 01986 + area code (remove zeros) + landline number

5. Check balance: Dial 928 and reply with 1 to check.

6. Top-up: Please purchase a top-up card at a local 7-Eleven, FamilyMart, or other convenience store.

7. Other: The above content is the same as the accompanying paper instruction manual. If you encounter any problems during use, please contact customer service at 0800-080-928.


Cancellation and Refund Policy

This 1D/QR code confirmation has no expiration date; you can collect your SIM card on another date.

FAQ

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