Hotels With Spa in Central Visayas, Philippines

Was looking forward to our stay with the rebranding of Belmont to international chain Mercure. GOOD: 1. Staff is great, friendly and helpful. Diane at the check-in counter was helpful. 2. 6-7 minutes walking access to the private beach and outdoor pool shared with Savoy Hotel. 3. There are many good restaurants within walking distance. 4. It also has an indoor pool, gym, and spa. COULD BE IMPROVED: 1. For a 4-star hotel, Pulo's breakfast was average with nothing special or memorable. The food selection for the buffet is plentiful but not premium. The service of the attendants is lacking. Once seated, no one approached us to offer water or coffee during breakfast. Spread is a decent size so you'll find something to fill you up. 2. There is sewer smell in the lobby of our floor and inside the elevator at times. One staff admitted that the building has plumbing issues in the basement. 3. Elevator security system is faulty. Would not accept my keycard so could not go to our floor. Had to approach the reception desk THREE times to have my keycard checked. Eventually a staff had to accompany me to the elevator to tap my floor.

Facilities: The hotel is well-equipped. 1. The room furnishings are a bit old, especially the wooden furniture. 2. The room and balcony are quite spacious; we stayed in a premium room. 3. There are three swimming pools. The one near the beach is open until 12:00 PM. 4. Both pool bars at the hotel have a happy hour for drinks (buy one get one free) from 1:00 PM to 6:00 PM. 5. The breakfast selection is limited (with a focus on Korean and Filipino dishes). Breakfast hours are 6:00 AM - 10:00 AM on the second floor, and 7:00 AM - 10:00 AM near the beach. 6. Check-out time is 11:00 AM (which is quite early). 7. If you arrive early, you can check in ahead of time if a room is available. Otherwise, you can pick up your room key at 3:00 PM with your ticket. 8. It's best to pay the hotel deposit in cash (4000p). If you use a credit card, the refund might take a long time to process after check-out.

Good hotel. we had the misfortune of staying on the same floor with a group of Chinese tourists, they staeted shouting at 7 in the morning in the corridor. The staff intervened promptly. Breakfast is decent forea few days trip, the bacon seems cooked in batches and reheated when needed, so it's too dry and not how it should be. The swimming pool is decent, you get sunshine between 10 am and 2 pm, then there is the shades of the building.

We had a wonderful stay at this resort and truly appreciate the exceptional service provided by the staff. The front desk team was incredibly helpful—when my husband thought he had dropped his wallet in the car during our transit from the pier, they went above and beyond by checking the CCTV to help us track the car plate number. With their help, we discovered that the wallet was not left in the van. Eventually, we realized it had been dropped in a Grab car during our journey from Cebu City to Pier 1 Cebu, and we were able to successfully recover it. We are very grateful for their effort and support throughout the process. From the first day we checked in, the front desk staff noticed that my son was not feeling well. They kindly informed us that the resort has a nurse available and encouraged us to reach out if needed. On the third day, my 4-year-old son’s diarrhea became more serious, and the staff once again showed genuine care and concern. They arranged for a nurse to check on him, who provided helpful advice and referred us to a clinic doctor the next morning. This gave us great peace of mind as parents. The room was very nice, clean, and comfortable, and we really enjoyed the pool—it was excellent. Overall, the warm hospitality made our stay even more memorable. We also enjoyed the buffet breakfast at the resort, the purple yam porridge is very nice. All the staff were very kind, helpful, friendly, and warm. We would definitely come back again if we travel to Bohol. One small suggestion would be to add a gym room for guests, which would make the facilities even more complete. Thank you again for the wonderful experience!

This resort is over ratedd. the only thing only good thing is the location on the beach.. Boked a sea viw room the amount of money they charge and the value for your money is 2 out of 5. needs renovattion Road leading to the hotel is all broken rooms are outdatwd.including bedding and bathroom only one resturant and bar. need more F&B outlet. no entertapinment on a friday nighr the place was very quiet wven though they sapid its sold out breakfast not many choices compare to other resorts of the same value. need to train there staff in resturant. no service

We had a good stay.. My kids enjoyed the pool and the slide inside the building.... The breakfast buffet is what i like the most... With lots of food to choose to..... Highly recommended...

We were looking forward to use their pool and was so excited about it however when we stayed there, their pool was so dirty and even staying in the pool for just a few minutes made our skin itch so bad and we had rashes in our face and body. Thats when we knew that their pool was very very dirty. Theres a lot of debris in the pools as well, we used all of their pool and all of them were bad. To think that their rates are so high and this is the experience we get. Their rooms need maintenance as well specially the bathroom.

This is a fantastic hotel that makes you want to return. The room was clean, comfortable, and well-laid out, with great natural light and ventilation. The bedding was soft and cozy, providing an excellent night's sleep with absolutely no noise disturbances. The bathroom was spotless, and the hot water was consistent and convenient to use. The staff were friendly, attentive, and promptly resolved any issues. The hotel environment was quiet and elegant, immaculately clean, with thoughtful touches evident everywhere. The location is excellent, making travel easy, and there are plenty of amenities nearby. It offers incredible value for money, and my overall experience was perfect. Highly recommended!

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.

This is  the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏