Posted on Mar 25, 2026|One Of A Kind
Guest UserI spent a long time choosing this hotel on the platform before my trip to Melbourne. The listing mentioned it was a new opening in December 2025, and the location looked fantastic – right next to Queen Victoria Market with tram stops just downstairs, making it super easy to get to all the attractions.
I was in Room 506. However, after checking in, I noticed two lights in the room weren't working, as shown in the picture. Since there's no main ceiling light, my friend and I had to rely on just one corridor light, three small desk lamps, and natural light from the window to get around the room. This made putting on makeup really inconvenient. The bathroom lighting was also quite warm-toned, and it felt a bit cramped with both of us trying to get ready in there.
The bedding was clean, which was good. But, we found leftover paper scraps from the previous guest in the rubbish bin, and there was even some product packaging left in the storage cabinet near the entrance.
The hotel appears to be a renovation, as the air conditioning control panel was yellowed and looked quite old.
It's worth noting this isn't a traditional hotel; it's a serviced apartment. I've previously stayed at serviced apartments from brands like Stey and Habyt on short-term rentals, and based on this experience, I feel lyf still has a lot of room for improvement.
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Price per night fromS$ 142
Posted on Mar 8, 2025|Deluxe Two Bedroom Apartment
Tina FeThe hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.
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Price per night fromS$ 123
Posted on Aug 23, 2026|King Room
vancy777
The surroundings are excellent, and the location is convenient. The room was spacious and cleaned promptly. Room service was also very efficient; anything I needed was delivered quickly with just a phone call. I accidentally scraped my leg, and when I asked room service for some disinfectant, the hotel's medical staff came to my room to disinfect and bandage it, even thoughtfully asking how I got the scrape. The breakfast was exquisite, and the flat white truly is my favorite – I had it seven mornings in a row! The restaurant manager and staff were very warm and friendly, and their attire was elegant and neat. I'll definitely stay here again next time.
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Price per night fromS$ 312
Posted on Apr 14, 2026|Deluxe King Room
Guest UserThis Marriott is a bit far from the city, but it's a quick ride away. The first night, our room didn't have transparent windows, so it felt a bit dark. We then switched to a corner room, but the constant door slamming in the mornings was really disruptive to our sleep. Other than that, everything else was pretty good. They offer express check-out, which is a plus.
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Price per night fromS$ 222
Posted on Jun 15, 2026|Superior Queen Room
Carol Lim KHGreat airport hotel with convenient access to Melbourne Airport. I booked this hotel for my boss and her child, and they were very satisfied with their stay. The room was clean, comfortable, and quiet despite being close to the airport. Staff were friendly and helpful, and the facilities were well maintained. A good choice for families and travelers looking for a comfortable stay near the airport.
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Price per night fromS$ 189
Posted on Feb 12, 2025
Ian
Perfect stay. They reached out beforehand to check in with me. Arrived early and they allowed an early check in with a free upgrade. Room was spotless and well equipped. Kitchenette with all the equipment you'd need, small washing machine, free Netflix and impressive little touches like a free bottle of wine if you solve their Rubik's cube and a free packet of popcorn on request. Lounge is well equipped and breakfast was good (eggs, sausages, bacon, mushrooms, tomatoes, beans, some pastries and yoghurts, a waffle maker, juices, coffee and teas, etc.). Staff were always friendly. An excellent stay overall!
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Price per night fromS$ 266
Posted on Aug 9, 2026|Superior King Room
RaquelBSimUnfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality.
I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way.
At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged.
However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added.
The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned.
I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant.
I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved.
Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel.
This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different.
I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.
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Price per night fromS$ 150
Posted on Oct 4, 2023
Guest User
This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
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Price per night fromS$ 291
Posted on Aug 31, 2026|Deluxe Studio
PenangGirlLocated at strategic location which near to f&b outlets, shopping and attractions. The room is clean and huge with wine glasses 😍
Nothing to do with the hotel, just my personal experience at 10.30pm when walking back from work. I got chased by junkie and luckily a group of local protected me and walked me back hotel. Thankful to meet them
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Price per night fromS$ 153
Posted on Jul 21, 2026|Studio Apartment
Little Bear 29Room was exactly as described and with Cooktop, microwave, and fridge did not need take out all the time. Staff at front desk were extremely helpful and nothing was too much trouble for them. May not be the flashiest hotel but it is great value for money and in a great location with a tram stop right outside the front doors, would recommend this hotel.
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Price per night fromS$ 93