Zhuhai platinum union Auman Holiday Inn (Sports Center store)

Zhuhai platinum union Auman Holiday Inn (Sports Center store) Reviews

Zhuhai platinum union Auman Holiday Inn (Sports Center store)

No.366 Renmin West Road, Zhuhai, ChinaView Hotel Details
Zhuhai platinum union Auman Holiday Inn (Sports Center store)
Zhuhai platinum union Auman Holiday Inn (Sports Center store)Zhuhai platinum union Auman Holiday Inn (Sports Center store)Zhuhai platinum union Auman Holiday Inn (Sports Center store)
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Zhuhai platinum union Auman Holiday Inn (Sports Center store) Guest Reviews

4.4/5
Very Good
689 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(689)
Positive reviews(645)
Reviews with photos/video(220)
Friendly front desk staff(46)
Delicious breakfast(42)
Easy to get around(41)
Convenient parking(34)
Luxurious(14)
Perfect for business trips(13)
Delicious buffet(6)
Located in the city centre(6)
Negative reviews(44)
gomugomuno
Luxury Twin Room
Stayed in Feb 2024
Other
1 review
4.0/5
Very Good
Posted on Feb 8, 2024
Nice place
Guest User
Elegant Queen Room
Stayed in Oct 2021
Solo travellers
10 review
4.5/5
Great
Posted on Oct 13, 2021
Friendly staff. Very clean, quiet. Would stay again
Guest User
Elegant Room (2 beds)
Stayed in May 2024
Family
1 review
2.2/5
Posted on May 6, 2024
Smell: I stayed in the house during May Day. The first room was very smelly as soon as I entered it. The smell of cigarettes was mixed with the sour smell, which gave me a headache. I contacted the front desk to change rooms one minute after entering. The other room I changed to didn't stink anymore. It turned into a strong disinfectant smell. It was raining heavily that day, so I made do with it. Hygiene: It is definitely not good. Both the chairs and sofas have some unknown white stains, and there are also some black stains on them. Do not choose those with higher hygiene requirements! Service: There are very few tissues in the room. If you want anything, you need to call the front desk, and the phone may not be able to get through; Others: Check-in and check-out happened during the heaviest rainy days in Zhuhai. There was a lot of rain at the front desk of the hotel, and it felt like it was raining indoors. Therefore, the sour smell in the room may be caused by the fermentation of mold, humidity and other smells. ; All in all, if you plan to go to Macau for a temporary trip or specifically to travel to Zhuhai, there are many good options at this location and price. I think it is just average.
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Response from Property: Dear guests, hello! First of all, we sincerely welcome you for your stay in the hotel and apologize for the inconvenience caused to you. Regarding the issues you mentioned, we attach great importance to it and have informed relevant departments to strengthen training. Please rest assured that the hotel always puts guest experience first. Your satisfaction is our greatest pursuit, and we very much welcome your valuable opinions to help us continuously improve our service quality. If you have any other questions or need further assistance, please feel free to contact our front desk or room service staff to promptly arrange a room adjustment with you until you are satisfied. Thank you again for your understanding and support, and I wish you a pleasant stay in the hotel. Hotel general manager Dicky and guest service team
LEE WO
Luxury Twin Room
Stayed in Feb 2024
Family
3 review
1.7/5
Posted on Feb 16, 2024
As soon as I entered the room and closed the door, I found that the room security was broken. The bathroom was leaking. After taking a shower, the entire floor was soaked with water. The toilet paper was not put away. The facilities were very dilapidated. I can't say "rotten".
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, we sincerely welcome you for your stay in the hotel and apologize for the inconvenience caused to you. We take the issues you mentioned very seriously. Please rest assured that the hotel always puts guests' experience first. Your satisfaction is our greatest pursuit, and we very much welcome your valuable opinions to help us continuously improve our service quality. If you have any other questions or need further assistance, please feel free to contact our front desk or room service staff to promptly arrange a room adjustment with you until you are satisfied. Thank you again for your understanding and support, and I wish you a pleasant stay in the hotel.
Guest User
Luxury Double Room
Stayed in Feb 2024
Business travellers
1 review
1.0/5
Posted on Feb 2, 2024
Environment: I was on a business trip and found a hotel nearby. It had a luxurious double bed room. When I came back to stay at night, the vent kept making noises, including the sound of small animals moving. I turned on the light for 5 minutes and it stopped. I couldn't rest well all night. The front desk gave me feedback and said that I could extend my check-out time for an extra hour for free, so that I could take some extra rest. It was really disappointing. Hygiene: The toilet was blocked before leaving.
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Response from Property: Dear guests, hello! First of all, thank you for choosing to stay in our hotel. It can be seen from your comments that some places did not meet the check-in experience. We apologize for the inconvenience caused by the room problem. Please contact the front desk in time to ensure that every guest who chooses the hotel has peace of mind. , to prevent such situations from happening in the future, satisfaction + surprise, sincere hospitality is the standard of our Bolian people, innovative services, peace of mind and thoughtfulness, ensuring that you enjoy a cleaner and safer accommodation experience throughout your stay. Thank you for your positivity Recommended and sincerely looking forward to your frequent visits. The hotel manager Dicky and the guest service team.
Guest User
Elegant Room (2 beds)
Stayed in May 2022
Friends
1 review
5.0/5
Outstanding
Posted on May 7, 2022
This time I came to Zhuhai to hear from friends that this hotel is good, and I booked it decisively. The environmental facilities are also good. At this price, the cost performance is super high, and it is convenient to travel and park. I will book again next time I come to Zhuhai
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your high praise inspires every employee in the hotel to do better and better. Satisfaction + surprise. Hospitality with sincerity is the standard of our Bolian people. Innovative services, peace of mind and thoughtfulness ensure that you enjoy a cleaner and safer stay throughout your stay. Thank you for your positive recommendation. We sincerely look forward to your frequent visits. Hotel general manager Dicky and guest service team
Guest User
Elegant Queen Room
Stayed in May 2022
Business travellers
2 review
5.0/5
Outstanding
Posted on May 7, 2022
The room environment is good and the facilities are perfect. Service was great.
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Guest User
Elegant Queen Room
Stayed in Mar 2022
Friends
1 review
5.0/5
Outstanding
Posted on Mar 26, 2022
The location of the hotel is good, the transportation is very convenient, the lobby is luxurious, the hotel facilities and services are also thoughtful and meticulous, the room is quiet and clean, there is a cafeteria on the 10th floor, there are soup noodles, fried eggs, and many varieties, the overall feeling of staying is good.
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Guest User
Elegant Queen Room
Stayed in Mar 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2022
A very comfortable check-in experience. The hotel location and facilities are excellent. The price is relatively affordable because of the epidemic. There is a free nucleic acid testing point downstairs. The lady at the front desk also reminded the free nucleic acid.
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Guest User
Elegant Queen Room
Stayed in Mar 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 24, 2022
The room is very clean, and the quality of the service staff is also very high. Whether it is cleaning or check-in, it is very smooth and comfortable. I left something at the hotel, and after calling to verify the situation, it was mailed for me. Thank you so much.
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Guest User
Elegant Room (2 beds)
Stayed in Mar 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 21, 2022
The room is clean, the space is good, and the front desk service is also good. There is also a wake-up service, so I'm not afraid of oversleeping. Although I set the alarm clock myself, eating out is also very close, and there are many options for eating on the street across the road. Shopping is also convenient, there are several small supermarkets and convenience stores downstairs.
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Guest User
Elegant Room (2 beds)
Stayed in Mar 2022
Friends
1 review
5.0/5
Outstanding
Posted on Mar 20, 2022
As soon as you enter the door of the hotel, it looks very a**ospheric, and the price/performance ratio is good. The breakfast has a lot of meat and vegetable combinations. I am very satisfied with the stay experience. I will come again on my next business trip.
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Guest User
Elegant Room (2 beds)
Stayed in Mar 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 16, 2022
The hotel is quiet, sleeps well, rooms are clean and hygienic, and the breakfast is rich and tasty.
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6/9
Xiaoqiangbuxiaode
Luxury Double Room
Stayed in Mar 2022
Couples
12 review
5.0/5
Outstanding
Posted on Mar 5, 2022
🚗 Transportation: Convenient 🧹 Hygiene: Good 🍃Environment: very good 🔔Service: very good, will come again next time
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Guest User
Elegant Room (2 beds)
Stayed in Feb 2022
Other
1 review
5.0/5
Outstanding
Posted on Feb 18, 2022
The location of the hotel is very good, there are many parking spaces, the hotel staff has a good attitude and enthusiasm, the lobby is luxurious, the rooms are clean, and there are many restaurants around, which are very convenient and worth recommending.
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