Manyuan Resort Hotel

The breakfast is awesome, many varieties. The hotel room is clean and the service desk is helpful.

This hotel has amazing service! When planning our trip to Zhangjiajie National Park, we chose this hotel for two reasons: close proximity to park entrance, and stellar reviews of their highly personable service. The hotel is indeed very close to the park entrance. Each day we walked 10mins to the entrance. This is convenient, especially after a long day of walking. There are a few local cuisine restaurants along the same street as the hotel, good for a quick meal. But best of all, is their service. 晓晓 / Xiaoxiao and her colleagues were incredibly helpful. Even before reaching China (weeks in advance), she had reached out to me to find out if I needed help arranging tickets and itinerary. Once we arrived, she had the tickets ready, and helped to plan each day for us - to ensure that we made the best of the good weather window, and efficient use of our limited time. We covered a lot of ground thanks to the front counter team. They are very familiar with the park, and were very accurate in the timing estimates. I need to make a special mention to 晓晓, who accompanied my mother to the hospital. My mother accidentally fell down, and hurt herself. 晓晓 helped to translate and process all the paperwork (including insurance - which is included in the park tickets she bought for us). When it was time for us to go, they helped to arrange transport, and even helped us arrange additional sightseeing itinerary. For anyone who plans to visit Zhangjiajie without a guide, I highly recommend this hotel. They make travelling this park, self-guided, very easy.

Our stay at Manyuan exceeded expectations. Every staff member we met was thoughtful and kind, and Xiaoxiao (晓晓) stood out as a true miracle worker. She took the time to address our concerns, even late at night, due to our tricky itinerary. Her incredible service made all the difference in our experience. We initially chose Manyuan for its clean, spacious rooms with a tub, as well as benefits like itinerary planning, a complimentary foot bath, and breakfast. We were relieved and impressed to find all these—and much more. Upon our late-night arrival, we were pleasantly surprised to find a plate of fresh fruit prepared in our room. The hotel even provided more upon request, which helped tide us over until breakfast. Speaking of breakfast, the selection featured plenty of delicious Chinese options. My wife and I especially enjoyed the tasty yogurt, and I appreciated the easy-to-use coffee machine, fragrant tea, and simple yet satisfying cakes and dumplings. Thete weee plenty of other choices, too. Xiaoxiao also made our park visits effortless by booking our tickets in advance. Thanks to her help, all we had to do was scan our passports or use facial recognition to enter the attractions. After a long day exploring Zhangjiajie National Forest Park, the complimentary foot bath was a welcome treat—we simply had to boil water, add provided herbal pouches, and a basin made it easy to enjoy a relaxing soak. When we encountered an unexpected emergency, Xiaoxiao was incredibly understanding and responsive, once again demonstrating her dedication and professionalism. She even helped us with our Lantern Festival itinerary that would take place after we'd checked out. She acknowledged weather considerations and even road closures ahead of providing her recommendations. Her wide yet humble knowledge of the area deeply moved us. Even the small details at Manyuan, like the delicious front desk candies and complimentary luggage storage, added to our enjoyment. We are deeply grateful for such a warm and accommodating experience and highly recommend Manyuan to future travelers.

The staff is very friendly and upgraded us to a vip room with a bathtub in the balcony. Is surprising not cold when you are in the hot tub although is in the open with curtain to close it. The hotel is very good located near the east gate to enter the zhangjiajie national forest park where avatar movie is filmed here. Other entrance gates are located elsewhere and need to take taxi to there if you have bought the 4 days admission ticket. Near the theatre location also

Friendly & helpful staff, huge and spacious room and delicious breakfast. Highly recommend

Lovely hotel and staff. The laundry room (free washing machine and dryer) was very convenient. Breakfast was extremely tasty and varied. 10/10